Me and my wife went here for our honeymoon and it was fantastic. The food options were great and the room was amazing. Loved the multiple different pool types. Always a spot somewhere.
Andrew Charles
Andrew Charles,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
My wife and I just stayed here for a 4 night quick trip (1/24-1/28). This was our first time in a Secrets resort. We loved this place!
Pros - The food was fantastic! The drinks were great - a little on the weak side, but we didn’t mind since day drinking is hard. :-) Grounds were well maintained. Never had a hard time getting a chair at the pool if you were out there before 10am. Staff was super friendly! Rooms are very nice - we had a swim out room and loved the pool.
Cons - The only place to get bottled water is in the room, and I had to ask more than once to get it refilled. (Meaning, ask twice in the same day because no one showed) However - they have a really cool room service secret cabinet that they can drop it in, so they don’t have to disturb you when dropping things off.
Marco the bartender at the Mexican restaurant, Jacob who worked in the pool area, and Gloria who appeared to manage the rooftop Preferred restaurant were wonderful!
It’s a beautiful place - we would go again for sure.
Maureen
Maureen,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Lindsey
Lindsey,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Muy accesible,limpio y buena comida,restaurante frente al mar.
Ana Margarita
Ana Margarita,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Increadible property and fantastic experience
Paul
Paul,4 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 17 日
Annamarie
Annamarie,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 10 日
The property is beautiful!! The staff is very friendly and the food is excellent!! I love how there is a lot of live music being played. We are already scheduled to return in February.
kimberly jo
kimberly jo,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 10 日
1. Cierre de restaurantes: Comprendo que puedan ocurrir cierres temporales, pero reducir las opciones disponibles durante una temporada alta como Año Nuevo es algo que impactó negativamente mi experiencia. Esto debería ser comunicado claramente a los huéspedes antes de su llegada.
2. Restaurante mexicano: Me decepcionó encontrar un menú limitado a un solo plato (tacos) y un servicio que no correspondía a la categoría del hotel ni a la ocasión especial. Esperaba una experiencia gastronómica más completa y profesional.
3. Cenas adicionales en un "all inclusive": Entiendo que ofrezcan opciones premium, pero los precios excesivamente altos no se justifican en un hotel que se anuncia como todo incluido. Esto genera una sensación de que se busca monetizar momentos especiales en lugar de enriquecer la experiencia del huésped.
Espero que mis comentarios sirvan para mejorar la experiencia de futuros huéspedes. Elegimos hoteles con esta categoría esperando un nivel de excelencia en todos los aspectos, especialmente durante celebraciones tan especiales como Año Nuevo.
Gracias nuevamente por su respuesta.
Atenta
Yendris
Yendris,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 10 日
I loved it. Super clean and food was great.
Zadia Gisselle
Zadia Gisselle,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 9 日
The entire resort was a 10/10. Food, entertainment and vibes!
Danielle
Danielle,4 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 9 日
There was mold in the room, and the smell carried onto our clothes and in our suitcases home. We had to wash all our items multiple times to get the smell out. There arent enough layout chairs by the pools (its hard to get a spot for two unless youre up at 6AM) and people pay employees cash to reserve unused chairs all day.
Andrew
Andrew,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Everything!!
Daishia
Daishia,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Justin Jelkie
Justin Jelkie,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 7 日
AN PING
AN PING,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 7 日
Beautiful resort that is very luxurious, staff was amazing and every little detail is looked after , the pools could use some more cleaning in the mornings but overall very well taken care of property . The beach was beautiful , the only thing I will make mention of is the chairs fill up fast and if you do not get there early enough you will be left looking for a spot. The food while amazing was a bit of a frustrating experience in the evenings as the resort doesn’t offer a buffet option for dinner and only restaurant dining with no reservations, most times the wait to get into three restaurants was an hour which makes it tough to see a show or plan your evening . My recommendation would be to open a buffet for dinners for people who do not want to wait with a buzzer for long periods of time , past that we loved it and will be going back.
Sebastian
Sebastian,10 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 7 日
Resort has many great dining options and staff is extremely friendly.
Kyle
Kyle,6 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 6 日
Avg food and services. When you pay a premium you expect premium service. With that said I spent 4 nights at this beautiful resort with my smokin hot wife.
I’ll live! Blessed!
Dana
Dana,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 4 日
Absolutely beautiful property. Most scenic location imaginable.
DAVID
DAVID,4 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 1 月 4 日
Joseph
Joseph,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 4 日
Resort was fairly new and very nice. Dining was very good and we enjoyed all the restaurants. Jacob (beach guy) was very kind to us. Also, Jose at the Market Cafe was very kind. The two ladies that worked the beach/bar area during the week weren't so nice. They were rude and didn't do much to keep us with drinks. They seemed to be lazy and stood in the shade most of the day. We had a great stay and would go back.
Jeffrey Dale
Jeffrey Dale,8 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 3 日
Good
Chirag
Chirag,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Yikuan
Yikuan,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
Billy
Billy,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 1 日
Great property and experience
Ankush
Ankush,4 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2024 年 12 月 31 日
My wife has a pineapple allergy and was served pineapple anyway. Ridiculous.