Disappointing stay and we won't be back. Location is in the middle of an entire strip of car dealerships with nothing at all close to it. Our TV didn't work nor did our toilet. We told them about it after the first night and they went in but it was exactly the same. Told them about it again and finally got it fixed but spent two days without a flushing toilet. Also, three nights and housekeeping never came in. Didn't empty trash or anything. Breakfast was okay. Overall not a great experience.
Kimberly
Kimberly,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 24 日
Toddraya
Toddraya,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
janet
janet,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Kerry
Kerry,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Great overall stay
Staff were super friendly, hotel room was very clean had everything needed, parking was very accommodating and easy access to the main entrance.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 22 日
Not sure I will stay here again ( this location)
The staff was amazing except the maintenance man! Front desk/service desk wonderful, kitchen staff wonderful , maid was wonderful! The maintenance guy lied and said he was in our room to assess the situation but he never came. He made it not worth being there.
Food variety for breakfast was limiting and need more tea options for non coffee drinkers. Social day was great! The service for that day was excellent and met a few new friends!
Sian
Sian,5 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 18 日
Six Night Stay
We stayed for 6 nights after a straight 13 hr drive. The Bad...First we had our room switched as the first one had beds that looked like they were just slept in, sheets very wrinkled and bed poorly made. It was nice to have a hot tub but the jets didn't work the whole time. On our 3rd night we had to request fresh towels/tissues/trash taken out (this should have been automatic). Finally on our last night after relaxing in the warm pool, I went to do our laundry only to find they had no detergent for a couple of days now. It's now 11:00 pm, I'm now driving around a town I don't know to find out everything is closed. The Good...the breakfast provided is wonderful and the chefs know how to cook. It was also a nice surprise to have a social hour and the wings cooked were amazing. Beds were comfortable and having a separate bedroom was helpful. Other Notes...wished the bathroom was not in the bedroom as flushing the toilet was loud. The kitchen is good to warm up food but stove not very large for a big pot. The doors were squeaky or difficult to close and bathing suit/towels didn't dry overnight (this was due to humidity and ac), so I paid to dry them. The rooms on first couple of floors had walk in showers - that would be nice on all floors so we requested bath mat for the tub to prevent any potential hazard. We had a connecting door and could definitely hear neighbors throughout the night, turned up the tv all the way to try to drown out their conversations.
Renee
Renee,6 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 16 日
Good stay until it wasn't.
Had a great stay until the last day when I saw a German cockroach crawling up the wall of our suite. Didn't seem like it was hotel was infested but didn't feel comfortable in there after that. Room was nice, pool and hot tub was great for the kids, and breakfast was very good with good options. Kind of ruined the stay
Ryan
Ryan,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
janet
janet,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Everything was perfect. Front desk staff were very inviting. Room was very clean! Would definitely recommend!
Kailey
Kailey,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 7 月 26 日
Well first night something bit my daughters neck and upper back. Plus cockroach behind couch, third night I woke up to the biggest cockroach crawling on wall. Asked for delayed opening was told initially they did not know. Breakfast made us terribly sick. I want a refund
Yolanda
Yolanda,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Arkeria
Arkeria,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Alex
Alex,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Kaitlyn
Kaitlyn,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 13 日
I like how spacious it is, the staff are very nice the dealer ship next door does speak on a intercom but it’s not like to a point where it gets annoying just unexpectedly and then my tub and toilet was clogged at first then there was a towel hanging behind the door in the bathroom not sure if they missed that or if that’s there protocol still haven’t got clarification on that when I asked about it, then there was a roach in here as well I let the staff know and all I got was an apology which is cool okay but I was very uncomfortable and didn’t have else where to go I did ask for another room all they could switch me to was a handicap room and I didn’t wanna take that away from someone if they ended up coming and actually needing it but other than that it was cool I just probably wouldn’t stay here again unless it’s my last choice. 5/10
Khyaiza
Khyaiza,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 10 日
I liked WELCOME HAOUA on my room tv screen. The breakfast was great. Wednesday evening foods service was great. I didn't liked to see that one area of my room floor carpet is damaged, it was ugly. Most of the staff are friendly and warm welcomed. Overall I enjoyed and liked 👍 THANK you.
Haoua
Haoua,3 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Willie
Willie,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 7 日
Our room w as dirty the couch had stains on multi cushions and both side for 1 of them.
The stove didn't work for both panels only the back one worked.
The dishwasher was falling forward it couldnt be used.
One of the pillows were dirty.
Our dogs found plastic on the floor guessing it was no vacuum or no one sweeped the floors.
Waffle maker timer is wrong its broken we are told just take it earlier sometime lead to uncooked waffle.
No cover on the sauces so flies and nats just alnding in it.
Breakfast was so inconsistent to other hiltons we stayed at.
You did have nice workers most were very sweet. Not much were done for us but atill sweet. Except one not sure who but seem like i was bothering her. We do not have any photos. Room 315.
Carlos
Carlos,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Stevanie
Stevanie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Jana
Jana,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
We had dead gnats allover the wall where the bed was.
Erin
Erin,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Perfect if want to stay close to Riverbanks zoo. Very clean and quiet. Loved the kitchenette area. Elevators are weirdly located and extremely hot inside. Rooms are spacious and give a luxury vibe. I would definitely stay again.
Brooke
Brooke,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 19 日
Air did not work in the Columbia South Carolina area and I thought the air conditioner in closet was going to explode it was so loud. Could not change rooms due to graduation and all rooms were filled. They did offer a different room the next night which we did move but the cover over the shirt was a bed skirt. I found hair behind the bathroom door. I do t think I will ever stay there again.
Diane
Diane,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Ms. Tony greeted us upon arrival and made sure we were comfortable during our stay. Rooms were clean and comfortable. Definitely will return. The only problem thing that could have been better…the hot tube/spa in the pool area was broken.