The room was disgustingly dirty and unsanitary. Mold in the shower...stained towels and shower curtains along with feces on the floor. The refrigerator did not work and had a stickiness to the door. The floors throughout the room were filthy and sticky. I dont think the room had been cleaned nor dusted in ages. The breakfast was subpar as well. The waffle mix was empty and the coffee ran out. All the juices were warm and muffins were hard. When we brought this to the manager at the front desks attention....GG. laughed in our face and told us to go stay at a 5star hotel in stead. He told me he would refund 1 night for checking out early and i would need to call hotels.com/expedia to get it. Totally disappointing as this was an early birthday trip for myself to spend time w my family.
Jennifer
Jennifer,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Douglas
Douglas,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 26 日
I would not recommend
I hate to leave such a bad review but it’s important that you know. I don’t remember the room number but please check the room I stayed in (Laura Martin arrival July 4th). The shower faucet was half broken off, hair on the top bed sheet, one of the sliding closet doors is completely missing, the bottom of the couch in the room has cloth/fabric that has been ripped and torn and hanging out. The overall condition was really bad so much so that we didn’t even try the continental breakfast that was included. We were next to some type of hvac closet so it was super loud the whole time, you could hear the people above you walking with the creaking. Would never recommend. We checked in after a very long day of travel exhausted at 11p or we would’ve left. Had to go find the checkin girl on her phone at the pool to have her assist me with a new key when it stopped working and my son had a bloody nose. The next night I had to suggest she call security because drunks out front in the parking lot were about to get into a fight. I work in hospitality at a casino hotel in Atlantic City so I try not to complain but this stay was really bad!
Laura
Laura,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 25 日
Alyson
Alyson,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 23 日
Eh
Reserved a suite, was told that the suite was not pet friendly (even though dogs were documented on the reservation), so we were changed to a double queen room. I should’ve called to confirm, so that is my mistake. Check in was helpful and we easily got a new room.
Floors and walls in the room were gross. Had lots of what looks like fingernail polish on the walls. Looks like someone smashed a bug in several places on the walls but did not clean it up.
Bathroom shower was the worst - the amount of mold on the ceiling and in the trim of the shower was a lot.
Beds seemed good, they appeared clean uncomfortable.
The property was accommodating for my two dogs; dogs are $35/dog.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Jenifer
Jenifer,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Gitte
Gitte,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Raymond
Raymond,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 17 日
Preston
Preston,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Martin
Martin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 11 日
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 10 日
Dirty and damaged
There was hair in the shower. The walls were visibly dirty along with the floor. There were numerous spots where it looked like there was water damage on the wall because the paint was bubbling up. Some of the drawers had the same effect.
Danica
Danica,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Pamela
Pamela,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 5 日
Super duper professional photographer
Pictures were misleading. The room was not as clean as it should have been. The beds rolled extremely easily (yes we looked for and engaged the one single wheel lock)
At "breakfast" there was no one making sure to refill or restock items. Milk was sour, the hard boiled eggs were gray and brown inside, no juice, etc.
The lady that checked us in was super nice, she was the only bright spot in this stay.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
sunita
sunita,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Patty or John
Patty or John,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 27 日
The floor was very dirty. My feet were black after walking on the floor barefoot. Very dusty. The bedding was clean and the bed was comfortable.
Ginger
Ginger,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
Decent budget hotel with liberal pet policies
It's obvious that the staff is trying and they were very friendly. The property is dated and in a slightly "rough" part of town. The other guests were a mix of budget travelers, tour groups, and "live in" guests. Not sure I'd stay here again, but fit the budget and we didn't have any problems.
Chris
Chris,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
We’ve stayed there twice before because of the location- right off the Interstate and lots of restaurants near by. This time the hotel was having Internet problem so keys to outside doors and room doors were intermittently working. The staff worked really hard to keep up with it and correct it. The other issue was a triple (albeit temporary) billing on my credit card for the two night stay. (Also a new daily hotel fee was added which began in March ; Hotels.com was obviously not aware of as my bill was more than they quoted). Again the Internet problem but the manager assured us all would be good once we checked out. They wouldn’t correct while I was at the front desk, which I wasn’t comfortable with it everything turned out fine and the stay was ok. The staff were very responsive to trying to get it all to work properly.
Susanne
Susanne,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
CHRISTOPHER
CHRISTOPHER,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 15 日
the king suite is not worth it don't do it
I reserved the suite with the jacuzzi tub... when we got there the room disheveled night stands pulled away from the walls and the tub in the room was broken and dirty, towels on the floor in the room. I was not given any kind of refund even though they had to downgrade us to a regular room the girl at the front desk was very nice but honestly that was the only positive from this stay.