Overall was impeccable. If they can provide more bottles of mineral water and plugs, it would be perfect.
CONGWUN
2 晚结伴旅行
10/10
Pei-Ling
2 晚行程
8/10
YU-CHEN
1 晚商务旅行
10/10
有歷史的飯店,非常特別,並且有許多歷史的照片及家具,會想再來一次
Yu Chan
1 晚行程
10/10
真实旅客
1 晚行程
10/10
不管是服務員還是接待員都很友好,服務也很周到、親切,很滿意這次住宿!
CHU CHUN
1 晚行程
4/10
I think the check in people is so not professional . Also, their English quality is not so good to explain to customer. How is the international 5 star become. The rooms looks old and it’s really noisy outside. Also there is far away from all the mall , spots not so convient. I am so regret to chose it.
Staff service and attitude is excellent. English language skill can be barrier beyong daily communications, such as asking for direction. No concierage desk in the hotel.
Ed
10/10
Great staff! Excellent communication since day one. We booked airport trabsfer and the driver also was the driver to take us to the temples… it’s for an extra fee but worth hiring the ride with hotel directly.
I have a recent lung condition and the staff was extra accommodating to me not walking as much and giving me a room in the first floor , connecting me to a wheelchair service at borubudur temple.
I highly recommend the spa, too!
The hotel is like a small Museum, so pretty!