Everything was fine other than I was charged twice by using the app so I essentially paid $400 for that room.
Emily
1 晚家庭旅行
10/10
The hotel is nice overall. Breakfast was pretty good. My only real complaints are the bed was hard as rock, pillows are a bit chunky, and we didn’t have any bodywash in the shower.
Zak
1 晚家庭旅行
10/10
Great location and safe stay!
Stephanie
1 晚浪漫旅行
6/10
When we checked in, we were informed that the room keys were not working. So each time we returned to the room, we had to be escorted by staff member with pass key to let us into our room. They were very helpful. When we checked out I was told there was a charge on my bill, which they refunded when I told front desk that I had booked reservation with Hotel.com and had paid in full in advance.
真实旅客
1 晚行程
10/10
The workers were excellent. But the door way to the lobby was covered in snow and ice. I asked if they could spread some salt on it but it never happened the two days we were there. I will always stay at Fairfield Inn when in Marion.
Jeffrey
2 晚家庭旅行
10/10
Jennifer
1 晚行程
10/10
Patticia
1 晚家庭旅行
2/10
Durri
1 晚商务旅行
10/10
The staff was wonderful. Check in was a breeze. They were attentive and accommodating.
Phyllis
1 晚家庭旅行
10/10
Worked for us recently.
Bruce
1 晚行程
10/10
John
1 晚商务旅行
8/10
Just to sleep
Christeen
1 晚家庭旅行
10/10
The staff was nery helpful. Very kind
Denise
2 晚家庭旅行
10/10
Friendly check in.
Betty
1 晚行程
10/10
Convenient location to interstate and restaurants. Clean and quiet facility.
Wendell
2 晚浪漫旅行
10/10
Wendy
2 晚家庭旅行
2/10
The property reached out to me sending an email asking about my stay…
I sent the following email and mentioned the issues we had … but when we were at the hotel we were sleeping or running quickly in/out since we drove in for a funeral … i was told well you said nothing when you were here and could have fixed the issues. Lol i just think it’s laughable. We checked out 2 hours ago and was told nothing could be done —
Hi there
I could not give a 9 or 10 based on our stay. There was hair in the shower and on the sink all the way up in the right corner (behind the soap dish), and the shower was broken. We tried multiple times to pull the knob, but water still sprayed out the bottom and did not fully transition to the shower. It was still shooting out the spout. The tv remote is missing the back and if you set it down the wrong way the batteries would loosen up and you had to push them back in to use the remove again.
The hotel also smelled like a sweaty sports team was in there before us— our relatives 2 rooms did not have the same stench
Was also kind of noisy at times
Room 212
If you stay here READ THE REVIEWS…. If i knew people mentioned the musty smelling rooms i would have opted to stay at country inn and suites which was nice during our last stay — we visit a couple times a year due to family … we will never choose this hotel again —
The customer service in the end is also a factor at this point
Monica
2 晚行程
8/10
Friendly fast check in
Ann
1 晚家庭旅行
6/10
Property really needs to be refreshed. Wallcovering and carpeting are worn and tired. Fresh coat of paint too. Furniture looks older too.
Rafael
2 晚浪漫旅行
4/10
Terri
1 晚行程
6/10
Hotel is in a nice location. Room was extremely small, bed was very hard, it seemed clean enough. Staff was very nice
Lisa
2 晚家庭旅行
4/10
Not recommended
Gerardo
2 晚行程
4/10
This was my second time staying here within a year - unfortunately the decline was evident: no internet access in my room, television didn’t work and signs of wear and tear apparent on walls of room. The tub was also dirty and hairs were visible in areas. Honestly I would have changed rooms if it weren’t so late by the time I’d checked in. Also not sure it would have made any difference.