2/10 很差
2025 年 11 月 9 日
When we arrived they could not find my reservation so they put us in a king suite with sofa bed we went out for lunch and I received an email saying I cancelled my original reservation the one they said I didn't have so we returned to the hotel and the clerk found my original reservation so he comped us another king suite so no one had to sleep on a sofa bed on Saturday we went out and when we returned our keys didn't work in either room they rekeyed our keys and we went into our rooms room 221 had fresh towels but nothing else was done room 228 had been completely cleaned the staff threw out all of my sister in law bath and body works body wash lotion and perfume and all the items she had in the refrigerator and her suitcase was missing we went to the front desk and her suitcase was in the lost and found she returned to her room opened her suitcase and she was missing clothing a pair of pajamas and a new Orleans Saints shirt and insulated cup the items total $150 we have tried several times to speak with the manager but shes never in I would liked to know how this matter is going to be resolved
tavi
tavi，2 晚家庭旅行
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