Waterloo Suites Hotel, Trademark Collection by Wyndham puts you just a 5-minute drive from University of Waterloo and St Jacobs Farmers Market. Guests can visit the fitness center for a workout or grab a bite to eat at Off the Elevator, which serves breakfast. A bar/lounge and a snack bar/deli are other highlights.
St. Jacobs Market District Visitor Information Centre - 3 min drive - 2.6 km
University of Waterloo - 4 min drive - 2.9 km
Wilfrid Laurier University - 4 min drive - 3.6 km
Getting around
Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive
Toronto Pearson Intl. Airport (YYZ) - 63 min drive
Kitchener Station - 8 min drive
Guelph, ON (XIA-Guelph Train Station) - 28 min drive
Guelph Central Station - 28 min drive
Restaurants
McDonald's - 11 min walk
Taco Bell - 10 min walk
Tim Hortons - 6 min walk
Subway - 10 min walk
Tim Hortons - 10 min walk
About this property
Waterloo Suites Hotel, Trademark Collection by Wyndham
Waterloo Suites Hotel, Trademark Collection by Wyndham puts you just a 5-minute drive from University of Waterloo and St Jacobs Farmers Market. Guests can visit the fitness center for a workout or grab a bite to eat at Off the Elevator, which serves breakfast. A bar/lounge and a snack bar/deli are other highlights.
At a glance
DONE
Hotel size
104 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 19
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:30 AM
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Desk chair
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Recycling
Special features
Dining
Off the Elevator - This restaurant serves breakfast only.
Fees & policies
Children & extra beds
Cribs/infant beds are available for CAD 20.0 per night
Rollaway beds are available for CAD 20.0 per stay
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Eurocard
Also known as
Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo
Frequently asked questions
Are pets allowed at Waterloo Suites Hotel, Trademark Collection by Wyndham?
Sorry, pets aren't allowed.
Is parking offered on site at Waterloo Suites Hotel, Trademark Collection by Wyndham?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Waterloo Suites Hotel, Trademark Collection by Wyndham?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
What is there to do at Waterloo Suites Hotel, Trademark Collection by Wyndham and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Waterloo Suites Hotel, Trademark Collection by Wyndham also has a fitness center.
Are there restaurants at or near Waterloo Suites Hotel, Trademark Collection by Wyndham?
Yes, there's an onsite restaurant, Off the Elevator.
Does Waterloo Suites Hotel, Trademark Collection by Wyndham have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
What's the area around Waterloo Suites Hotel, Trademark Collection by Wyndham like?
Waterloo Suites Hotel, Trademark Collection by Wyndham is a short 6-minute walk from Conestoga Mall and 6 minutes' walk from City of Waterloo Museum.
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Reviews
Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.8
Location
8.6
Staff & service
7.6
Eco-friendliness
7.8
Property conditions & facilities
What guests liked
Guests appreciated the convenience of walking to nearby restaurants for dinner. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Air conditioning
Location
Bed
Bathroom
Shower
Elevator
Universities
Reviews
8/10 Very good
Jun 10, 2025
Great stay
C-Todd
C-Todd, 1-night trip
10/10 Exceptional
Jul 18, 2025
Hotel very accommodating,clean ,comfortable room, comfortable bed, stove, microwave, fridge, sink, clean bathroom, adequate lighting, pleasant smell, overall great experience
Mark
Mark, 1-night trip
10/10 Exceptional
Jun 26, 2025
Great check-in.
Virlana
Virlana, 1-night trip
2/10 Poor
Sep 23, 2025
Det var inte rent. Det var en massa myror överallt i rummet. Väldigt obehagligt. Det hade även lämnats kvar gammal mat som hade blivit rutten i kylskåpet.
Trey
Trey, 5-night trip
10/10 Exceptional
Jun 8, 2025
Great service at front desk nice clean rooms with comfortable beds. Very good breakfast. We will stay there again
Daniel
Daniel, 1-night trip
6/10 Good
Aug 7, 2025
Hotel.com disappointment
Breakfast was lame and the they ran out of food
Denise
Denise, 1-night trip
2/10 Poor
Aug 7, 2025
No ev parking.
Smelly
Old
Forget about the free breakfast
Washroom ok, clean
Joe
Joe, 1-night trip
8/10 Very good
Jun 3, 2025
Our stay at this hotel was okay, beds were comfortable, the proximity to Conestoga Mall was very good.
Robert
Robert, 1-night trip
6/10 Good
Sep 27, 2025
The main light in the room was burnt out. Couldn’t see.
Had to feel around to turn on bedside lamp.
The one side of the bathroom mirror also not working.
Impossible to see to get get ready in the morning!!
Told them when we were leaving, hopefully they looked after the situation!
Rob
Rob, 1-night trip
10/10 Exceptional
Jun 10, 2025
Proximity to the city mall,& all conveniences, rooms are big enough for a separate sitting area with couches and priced reasonably. Providing bed and breakfast.
Peter
Peter, 1-night trip
8/10 Very good
Jun 15, 2025
Friendly helpful staff
susan
susan, 1-night trip
8/10 Very good
Aug 12, 2025
First and last
Very limited selection for breakfast and it was warm at best. The beds and toweling were clean but the walls and curtains were another story. Tight squeeze around furniture. There are many other choices in Waterloo, we will have to try another one next time.
Roberta
Roberta, 2-night trip
4/10 Fair
Jul 30, 2025
Mold/Fungus on carpet Room 115
Please look at the pictures.
Anees
Anees, 1-night trip
4/10 Fair
Aug 27, 2025
Expected more from a Wyndham hotel.
Website said bar and restaurant. There was none. Heater/ air did not work properly and leaked water all over the rug. Very limited breakfast.
Disappointed.
Gary
Gary, 1-night trip
10/10 Exceptional
Jul 5, 2025
Why are you rated 2* an not higher.
Kept spick and span. Housekeeping was very well maintained. Staff are courteous.
Mangala Sunder
Mangala Sunder, 2-night trip
10/10 Exceptional
Jun 4, 2025
the location was great for our visit to KW. The toilet seat does need replacing but other then that all round great stay.
Alexandra
Alexandra, 1-night trip
6/10 Good
Jun 21, 2025
Rooms where ok,
Chris
Chris, 5-night trip
10/10 Exceptional
Jun 8, 2025
Nice and quiet
C-Daniel
C-Daniel, 1-night trip
10/10 Exceptional
Jun 16, 2025
Fron desk staff (Martins) was awesome.
Cynthia
Cynthia, 1-night trip
4/10 Fair
Jul 1, 2025
Place is tired looking. Ready for a full reno
Nick
Nick, 1-night trip
8/10 Very good
Jun 22, 2025
The staff are friendly and efficient. The room was dated, but clean. The property could certainly use a refresh but the rooms are large.
Esther
Esther, 1-night trip
10/10 Exceptional
May 21, 2025
Very good place
Amazing
wafa
wafa, 4-night trip
10/10 Exceptional
May 23, 2025
Die Unterkunft war sehr sauber und modern eingerichtet. Das Zimmer hatte alles man bräuchte und das Personal war wirklich sehr sehr freundlich und zuvorkommend. Die Zentrale Lage in Kitchener ist schon sehr schön und man kann auch direkt alles erreichen.
Robin
Robin, 1-night trip
10/10 Exceptional
May 21, 2025
Amazing
Very polite poeple at the desk office and all the stuff
Close to mall, metro station.
Rajeev, the receptionist is a very nice person very friendly and helpful.
wafa
wafa, 1-night trip
8/10 Very good
Jun 17, 2025
Friendly staff - thanks for the upgrade! Clean. Breakfast could have had more healthy cereal choices rather than 2 sugary choices. Something with whole grains or bran. Good central location.