4/10 尚可
2025 年 7 月 29 日
My wife and I booked a suite (the most expensive room type available in that hotel) for an overnight stay to attend a conference. The hotel has not been renovated since the 1990s. There are almost no electric outlets in the room so it was difficult to charge our electronics. Upon arrival we went to the restaurant for afternoon tea, which was ok but not great. Upon return to the room I tried the jacuzzi only to find that using it flooded the bathroom! Everything in the room was shabby and basic. What is more, they provide a Nespresso coffee maker but leave only ONE capsule. When I asked in reception for a second one, they charged me! Then, next morning the breakfast included was dismal. It contained exactly the same food as the tea for two we had the previous day (recycling leftovers?). When we requested to extend our check out (which is expressly mentioned in their marketing materials) so that we could attend the event until it closed, we were sternly told that while this was allowed, I had to be down in reception by 1:00 pm sharp or they would charge me for another day!! The coffee break food in the event was exactly the same as we had had for tea and breakfast and the water servedsmelled so much of chlorine that it was undrinkable.Last, they chose to clean the bathrooms during the coffee break and there were about 200 people in attendance. All in all, a bad experience.
Gabriel
Gabriel,1 晚行程
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