We had requested a travel crib for our baby as part of our accommodation, and we had informed the hotel about this well in advance. The hotel confirmed that the crib would be ready in the room upon our arrival. However, the unfriendly staff member at the reception simply left the crib in our room without setting it up. They did not assist in assembling it.
Additionally, there was no sheet, blanket, or pillow provided for the crib. Because of this, we couldn’t let our baby sleep in it. We had no choice but to have our baby sleep with us in our bed.
The hotel needs to employ more helpful and professional staff who take their job seriously.
BAHADIR
BAHADIR,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Bruno
Bruno,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
C’était top. Paye pas de mine mais propre, c’est tout ce que l’on vous demande !
Edgard
Edgard,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Pawan
Pawan,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Bruno
Bruno,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 9 日
Séjour d'une nuit. Réservation de 2 lits simples sur hôtel.com et reçu une chambre avec 1lit double.
Pas de plafonnier, juste 2 lampes de chevet, douche qui alterne toutes les quelques secondes entre très chaud et pas assez, matelas qui a vécu ....
Mais la chambre était propre, l'accueil chaleureux, la garniture de lit OK, la chambre calme et le prix avantageux.
Eckart
Eckart,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Robin
Robin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Italian road trip
Overall nice stay for the price. Staff were helpful.
Hotel could do with a tidy up outside and the room floors a good clean.
Location is alright food places nearby. Good place for a single night.
Bradley
Bradley,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
I just got back from my Europe country hopping travels on the 3rd of April and it was amazing! I stayed at this hotel for my Switzerland part of the trip and we traveled up to Mont Blanc for a day trip the next day. Next time me and my friend make our way back to Geneva we will try to book atleast one day here again before we head up to Mont Blanc mountains for a ski trip. This hotel was actually one of my favorites due to how cute everything was and how helpful and firnedly the staff are. Some of the staff speak better English than others so just keep that in mind but everyone found a way to communicate and google translate helps alittle. They went above and beyond to find us transportation to Mont Blanc and for $50 there and back I’d say that’s a steal with direct travel. The food was great and the rooms were pretty clean. Overall I would definitely recommend this place just keep in mind it’s a bit cabin like and has a less modern feel and more comfy cozy vibe with a lots of different fabrics that’s aren’t leather. Love this place and I hope you do as well, happy traveling to Geneva. OH WAIT!!!! I forgot to inform you if you have more than 1 bag per person and you have more than 3 people a lot of the taxis and Ubers are small and they will deny you service and leave you at the hotel so just be mindful and plan ahead especially to the airport or train station because we actually ended up missing our train from Geneva to Paris which sucked and costed us an extra $175.
Alariyah
Alariyah,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Very convenient to Geneva. Friendly staff and nice rooms. Recommended.
Steven
Steven,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 5 日
Philipe
Philipe,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 19 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 10 日
bernard
bernard,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 9 日
Alessandro
Alessandro,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 5 日
John
John,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Chambre propre et confortable
Au calme
Place de parking
Nous étions seulement en étape pour la nuit
Le moins dans la chambre est la climatisation situé très proche du lit en hauteur (après chacun y verra ou pas un inconvénient)
corinne
corinne,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 6 日
Ottima colazione, è possibile pranzare e cenare a prezzi modici, struttura molto accogliente parcheggio top, ottimi collegamenti con i mezzi pubblici.
Consigliatissimo