easy to access to conventional center; quiet environment and nice staffs.
Wen-Chen
6 晚商务旅行
10/10
Fan
1 晚行程
8/10
great
BJ
10/10
Even with a number of fine motels at EVERY exit in North Charleston, the Residence Inn has very good points of its own. I'd vote for the full-size refrigerator, among others, and this establishment has many good parts of its own, as well. Good place!
John H
2 晚行程
10/10
The booked room type was not available, customer service did a great job and got it corrected.Other than that the staff was nice and helpful. Hotel was great, clean and quiet.
Chad Laura
2 晚家庭旅行
10/10
It was and awesome place to stay
deborah
2 晚行程
10/10
Patricia
2 晚行程
6/10
I didn't like Room 240. The AC unit and ice maker were extremely noisy. The water in the shower was much too hot, hard to adjust. The burners in the kitchen appeared to be damaged Did not use.
The breakfast area, where food items were, was too small and hard in which to move around. It was too clustered.
TJ was an extremely nice person. I WAS GLAD TO SEE SOMEONE WITH CHALLENGES WORKING AT THE FACILITY. GOOD JOB!!!
Margaret
2 晚行程
10/10
The place was absolutely beautiful and very clean I would recommend to my family and friends. I only have one complaint about the room the iron and the ironing board was not that great but over all I enjoyed my stay.
Elenita
2 晚家庭旅行
8/10
For the price the hotel was good. Rooms were clean. The staff was very friendly helpful and pleasing to talk to.
Wendy
3 晚行程
10/10
T
N
1 晚家庭旅行
8/10
Layout was a bit confusing. But other size great.
Francis
1 晚行程
10/10
Staff were friendly and attentive, room was clean and functionally on point. Would recommend this property.
Jeffrey
3 晚浪漫旅行
10/10
The room was very clean and spacious. The kitchen had everything you need. The bed was comfortable. I will definitely use them again!
LaKeesha
1 晚结伴旅行
6/10
The hotel is good, don’t like that room service is not every day.
Alexis Torres
2 晚家庭旅行
10/10
Rosella (cannot remember this now) and Jamie, at the front desk, were ABSOLUTELY amazing!!!! We were thoroughly impressed with the room and all of the amenities!! ESPECIALLY the complimentary shuttle! The breakfast was delicious, the pool and firepit were great! Cannot say enough great things!! And Christopher was so kind.
Megan
3 晚结伴旅行
6/10
The room they first put us in stunk incredibly bad and the bathroom smelled like cigarettes. We calmed down to the front desk to complain about the smell. They sent up house keeping and all he did was spray a chemical all over the carpet. I had two children who had to keep their shoes since the carpet was wet. So, we decided to go get food to let everything dry, when we came back the room still smelled awful like something old and dirty. We complained again and we were moved to a new room that was much better, but I honestly don’t think they should have put anyone in that room in the first place it was nasty smelling and they should have moved us right away instead of leaving us to walk on wet carpet sprayed with chemicals to breath in. We weren’t moved until hours later. It was not a fun experience. Just felt gross.
Erica
1 晚行程
10/10
Fredina
1 晚行程
10/10
John
3 晚行程
6/10
First impression off the bat was difficulty with the airport shuttle. I sat at the airport for an hour after I called waiting for the shuttle. Check in went smooth but when I got to the room there was an industrial air purifier that maintenence left in the room, there was a cigarette smell (hemce the purifier) and the shower had hairs in it and obviously wasn't cleaned. On a more picky note, whoever did their remodel didn't do a great job. Carpet wasn't stapled in places and there were a lot of sloppy edges on the trim.
Cory
1 晚家庭旅行
8/10
Darlene
1 晚家庭旅行
4/10
Property has potential, but was not well taken care of:
- Initial room had a smoke detector beeping. The night auditor tried to fix it but couldn't, so she put us in another room. This room had both smoke detectors completely removed.
- The floor was not vacuumed well.
- The sofa bed had crumbs, food, etc in it when we pulled it out to use it.
- The toilet did not flush well.
- The housekeeper did not replenish the spare toilet paper roll when they did a room refresh, so we ran out of toilet paper.
- The elevator was not well maintained. The mirrors and stainless steel was always dirty. Seemed like it had been a while since it was cleaned.
- The elevator stopped working on our last day. (This is not necessarily the fault of the hotel, unless proper maintenance has not been done)
Staff was nice. Continental breakfast food was good.