This review is for hotels.com. For some reason, hotels.com didn’t reserve the room for me. That turns out I have to find another hotel at 2am in India. Moreover, it’s non-cancellable and prepaid. Until now, I didn’t get my payment back and there is nothing for
compensation yet.
Room was spotless and spacious.
Enjoyed my dinner in the restaurant.
Got even a courtesy ride to the airport. No payment!
The driver fetched a cart for me and loaded my bags on it!
Overall, excellent service!
Ravi
Ravi,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 24 日
Staff good, property archaic, rooms in poor condition. Check in process too long and manual. Inspite of taking deposit we were asked to make payments for in room dining and laundry services. Mixed experience of food - dinner was good but late afternoon lunch was not pleasant experience.
Venkatsatish Chakrapany
Venkatsatish Chakrapany,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 12 月 20 日
Personeel was erg beleefd, maar minder professioneel.
Madhoe
Madhoe,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 12 月 18 日
I stayed at IRA by Orchid for 7 days, and unfortunately, the experience was underwhelming. The property is in desperate need of TLC. We faced issues with room cleanliness and extremely low water pressure in the sink. While the staff did eventually move us to a different room after 3 days of complaining, no compensation or apology for the initial discomfort was offered.
Additionally, the breakfast was very repetitive; in a week-long stay, there was zero change to the menu. The biggest disappointment, however, was the staff’s inability to listen to guest complaints—they seem to acknowledge the issue but don't take proactive steps to fix it. For the price and the brand name, I expected much better service and maintenance.
Champaklal
Champaklal,7 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 2 日
Excellent
Pradeep
Pradeep,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
rohan
rohan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Jacob
Jacob,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 27 日
Jacob
Jacob,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 19 日
suresh
suresh,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 10 月 19 日
For a hotel close to airport I expected more continental variety for breakfast. The rooms needs an overhaul no plug sockets by bed for instance and looked tired for the price. The swimming pool is in the restaurant so being watched by diners. Staff though were lovely and eager to please.
Ranjit
Ranjit,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 13 日
Reema
Reema,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 10 月 13 日
Kshemankari
Kshemankari,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 3 日
Great option for the cost. The staff is absolutely lovely. The hotel is clean and safe. It wouldn’t hurt to address some cosmetic issues..
Tiffiney
Tiffiney,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 28 日
Great staff! Everyone I encountered is was so polite and so helpful. The room I had was clean, and so was the hotel