Staff good, property archaic, rooms in poor condition. Check in process too long and manual. Inspite of taking deposit we were asked to make payments for in room dining and laundry services. Mixed experience of food - dinner was good but late afternoon lunch was not pleasant experience.
Venkatsatish Chakrapany
Venkatsatish Chakrapany,4 晚行程
已验证
8/10 非常棒
2025 年 10 月 3 日
Great option for the cost. The staff is absolutely lovely. The hotel is clean and safe. It wouldn’t hurt to address some cosmetic issues..
Tiffiney
Tiffiney,5 晚行程
已验证
6/10 不错
2025 年 10 月 19 日
For a hotel close to airport I expected more continental variety for breakfast. The rooms needs an overhaul no plug sockets by bed for instance and looked tired for the price. The swimming pool is in the restaurant so being watched by diners. Staff though were lovely and eager to please.
Ranjit
Ranjit,3 晚行程
已验证
10/10 绝佳
2025 年 6 月 17 日
It's great value for money, especially for business trips. Good rooms, close to the airport and highway. And not too far
Madhuri
Madhuri,1 晚行程
已验证
10/10 绝佳
2024 年 10 月 15 日
IRA By Orchid Mumbai T-2
This is an excellent hotel located very close to Mumbai T2. This hotel offers varieties of complimentary buffet breakfast with the best quality. The stay was satisfied.
真实旅客
1 晚行程
已验证
10/10 绝佳
2024 年 12 月 8 日
Excellent stay.
Spent a few hours there before flying back to the US in the early morning hours.
Staff were helpful and the room was very comfortable and quiet. It was spotless and the dinner buffet at the hotel restaurant was superb! Would stay there again.
真实旅客
1 晚行程
已验证
6/10 不错
2024 年 10 月 16 日
Average Hotel but too expensive
Kaushal
Kaushal,2 晚行程
已验证
8/10 非常棒
2020 年 1 月 20 日
Location ans ambience. The connectivity with airport is also excellent.
真实旅客
4 晚行程
已验证
10/10 绝佳
2025 年 1 月 1 日
good
prem
prem,1 晚行程
已验证
10/10 绝佳
2020 年 2 月 15 日
The hotel had a really nice vibe. A nice quiet retreat in a busy airport location. The staff were great and friendly, going out of their way to help me out.
Freya
Freya,2 晚行程
已验证
10/10 绝佳
2020 年 1 月 26 日
The hotel was very clean,and the service exceptional. Ganesh, Ram and Bansi made all my mornings a joy as they served all our needs to an exceptional standard!
Location was good from airport.
Enjoyed my stay very well:)
真实旅客
6 晚行程
已验证
6/10 不错
2025 年 12 月 18 日
I stayed at IRA by Orchid for 7 days, and unfortunately, the experience was underwhelming. The property is in desperate need of TLC. We faced issues with room cleanliness and extremely low water pressure in the sink. While the staff did eventually move us to a different room after 3 days of complaining, no compensation or apology for the initial discomfort was offered.
Additionally, the breakfast was very repetitive; in a week-long stay, there was zero change to the menu. The biggest disappointment, however, was the staff’s inability to listen to guest complaints—they seem to acknowledge the issue but don't take proactive steps to fix it. For the price and the brand name, I expected much better service and maintenance.
Champaklal
Champaklal,7 晚行程
已验证
4/10 一般
2025 年 8 月 19 日
Nothing
RAVI RATAN
RAVI RATAN,1 晚行程
已验证
8/10 非常棒
2023 年 7 月 13 日
Very good hotel with excellent service
The service was excellent. The room was clean but would be excellent with a little refurbishment. Food is excellent.
Bernardina
Bernardina,1 晚行程
已验证
8/10 非常棒
2024 年 7 月 23 日
SP階の24時間カフェ以外のレストランがあると良い。
真实旅客
1 晚行程
已验证
10/10 绝佳
2024 年 8 月 9 日
15 min drive from/to T2.
Staff is very welcoming and top notch service. Lives up to its 5-star standards.
Hitesh
Hitesh,2 晚行程
已验证
10/10 绝佳
2023 年 11 月 30 日
Food cleaning all other service,
Kirtankumar
Kirtankumar,2 晚行程
已验证
8/10 非常棒
2020 年 2 月 4 日
The service was good and the upgrade was appreciated
真实旅客
1 晚行程
已验证
8/10 非常棒
2020 年 2 月 22 日
Check in process was pretty easy. Staff was very helpful. They even helped us find a cab at 2 am to get to the airport.
Only thing we found odd was that hotel does not allow outside food, specially if we eat out and have leftovers we should be able to take it to our room.
Other than that hotel was fantastic and will definitely recommend staying at VITS
Garima
Garima,1 晚行程
已验证
2/10 较差
2025 年 1 月 25 日
Terrible hotel.com service
This review is for hotels.com. For some reason, hotels.com didn’t reserve the room for me. That turns out I have to find another hotel at 2am in India. Moreover, it’s non-cancellable and prepaid. Until now, I didn’t get my payment back and there is nothing for
compensation yet.
YUANCHI
YUANCHI,2 晚行程
已验证
8/10 非常棒
2024 年 3 月 9 日
No acabo de entender que te quieran hacer pagar al inicio de la estancia, y que tengas que abonar cada comida o cena en el acto. Eso no tiene sentido en un hotel de estas características. Estamos en 2024
JOSE ANTONIO
JOSE ANTONIO,1 晚行程
已验证
4/10 一般
2020 年 1 月 22 日
The fact that they have done away with being able to charge bar and restaurant bills to the room. Nowhere do they tell you that until you have to pay that it's cash or credit card
Kumar
Kumar,1 晚行程
已验证
2/10 较差
2023 年 12 月 25 日
Pathetic hotel. Unclean and dirty
It was just dirty and unsanitary. For the star rating and price I never expected it to be this bad
Chintan
Chintan,1 晚行程
已验证
2/10 较差
2023 年 9 月 3 日
Very bad experience. Service wise horrible. Unprofessional staff