Tenza Hotel at Hakata Station

4.0 star property
Hotel with restaurant, near Canal City Hakata

Choose dates to view prices

Photo gallery for Tenza Hotel at Hakata Station

Restaurant
Exterior
View Twin Room - Non-Smoking | 1 bedroom, down comforters, desk, laptop workspace
Hallway
Reception
Experience the vibrant energy of Canal City Hakata at Tenza Hotel at Hakata Station, where modern comfort meets attentive service. With a restaurant, in-room WiFi, dry cleaning services, and luggage storage on site, you'll feel right at home. Plus enjoy multilingual staff assistance and the convenience of an elevator and 24-hour front desk nearby shopping.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 20 of 20 rooms

Standard Queen Room - Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Run of the house, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View Queen Room - Non-Smoking

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(29 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View Twin Room - Non-Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Superior Twin Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 5
  • 2 Large Twin Beds

Universal Twin Room - Non-Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Junior Suite Room - Non-Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite Room - Non-Smoking

Highlights

Separate dining area
Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
Down duvet
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View Queen Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View Twin Room

  • Sleeps 3

Superior Twin Room

  • Sleeps 3

Deluxe Twin Room

  • Sleeps 4

Adjoining Twin Room

  • Sleeps 4

Universal Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 3

Deluxe Suite

  • Sleeps 4

Standard Queen Room

  • Sleeps 2

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About the neighborhood

Map
2-5-33 Hakataekihigasi, Hakata Ward, Fukuoka, Fukuoka, 812-0013

What's nearby

  • Canal City Hakata - 14 min walk - 1.2 km
  • Fukuoka Anpanman Children's Museum - 4 min drive - 2.2 km
  • Hakataza Theatre - 4 min drive - 2.2 km
  • Marine Messe Fukuoka - 5 min drive - 4.4 km
  • Port of Hakata - 6 min drive - 4.7 km

Getting around

  • Fukuoka Airport (FUK) - 8 min drive
  • Ariake Saga Airport (HSG) - 88 min drive
  • Hakata Station - 2 min walk
  • Nishitetsu Hirao Station - 3 min drive
  • Yoshizuka Station - 29 min walk
  • Higashi-Hie Station - 15 min walk
  • Gion Station - 15 min walk
  • Kushida Shrine Station - 19 min walk

Restaurants

  • ‪よかたい 総本店 - ‬2 min walk
  • ‪ひかり - ‬1 min walk
  • ‪コメダ珈琲店 博多駅東店 - ‬2 min walk
  • ‪ふとっぱら 博多駅筑紫口中央街店 - ‬2 min walk
  • ‪博多いねや - ‬2 min walk

About this property

Tenza Hotel at Hakata Station

Tenza Hotel at Hakata Station puts you just a 5-minute drive from Canal City Hakata and Marine Messe Fukuoka. Also, Fukuoka Anpanman Children's Museum and Hakataza Theatre are just a 5-minute drive away. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Higashi-Hie Station is 15 minutes and Gion Station is 15 minutes.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The name of this property will be changing to KOKO HOTEL Premier Hakata as of February 13, 2026.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1500 per night)
    • 24-hour offsite parking within 164 ft (JPY 1500 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Shared microwave

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Hospital bed available

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Children's slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge
  • Dining table

More

  • Housekeeping (on request)

Special features

Dining

Trattoria W Hakata - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2000 for adults and JPY 1000 for children

Parking

  • Self parking costs JPY 1500 per night
  • Parking is available nearby and costs JPY 1500 per night (164 ft away; open 24 hours)

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Tenza At Hakata Fukuoka
Tenza Hotel at Hakata Station Hotel
Tenza Hotel at Hakata Station Fukuoka
Tenza Hotel at Hakata Station Hotel Fukuoka

Frequently asked questions

Does Tenza Hotel at Hakata Station offer free cancellation for a full refund?

Yes, Tenza Hotel at Hakata Station does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tenza Hotel at Hakata Station?

Sorry, pets aren't allowed.

Is parking offered on site at Tenza Hotel at Hakata Station?

Yes. Self parking costs JPY 1500 per night.

What are the check-in and check-out times at Tenza Hotel at Hakata Station?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Are there restaurants at or near Tenza Hotel at Hakata Station?

Yes, there's an onsite restaurant, Trattoria W Hakata.

What's the area around Tenza Hotel at Hakata Station like?

Tenza Hotel at Hakata Station is a short 2-minute walk from Hakata Station and 16 minutes' walk from Canal City Hakata. Travelers say that the hotel is in a great location.

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Tenza Hotel at Hakata Station Reviews

Reviews

8.8

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Restaurant
Breakfast
Convenience store
Walking
Apparel
Train station
Luggage

What guests liked

  • Breakfast was consistently praised for its variety, quality, and local specialties, with many guests thoroughly enjoying their dining experience. (12 reviews)
  • Many restaurants and eateries are conveniently located nearby the property. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great location. Very close to Hakata Station. Staff was very pleasant and professional. Will definitely stay here again.
Garrett, 8-night trip

8/10 Very good

Nice

Excellent staff and location. A bit more attention to cleaning would make this awesome. Smelly bathrooms and very smelly hallway carpets
mary, 5-night trip

10/10 Exceptional

Just a short walk from Hakata station, not too far, and yet the trains can't be heard.
KC, 2-night trip

10/10 Exceptional

Very nice breakfast buffet featuring Fukuoka specialties.
Jeffrey, 2-night trip

10/10 Exceptional

5mins walk to Hakata JR station, elevator to subway station, which is very convenient when having large baggage. Right opposite to Yodobashi, very good for shopping. Rooms’ large enough for opening suitcase.
Hoi Nga Heidy, 3-night trip

8/10 Very good

Location is good, near Hakata station and shopping halls. Room size is great. However, no refill of distilled water and coffee in room are not thoughtful.
Dik Ho, 3-night trip

10/10 Exceptional

Lovely location, very friendly staff
ZILU, 4-night trip

8/10 Very good

Convenient and close to Hakata Station
Yuk Ming, 1-night trip

10/10 Exceptional

Quite spacious for most hotels in Japan. Free laundry machine use but have to pay 50 yen for detergent. Lots of free amenities included too. 2 mins walk from Hakata station. Not too far to roll luggage to. Lots of stores restaurants conveniently around the block.
Wilson, 6-night trip

10/10 Exceptional

Very nice hotel.
Wai Shing, 2-night trip

10/10 Exceptional

In the proximity of Hakata station. The staffs were very kind and the room was prettry much spacious and clean.
Jae Yung, 3-night trip

10/10 Exceptional

Excellent location.

Excellent staff and service. Our room was very spacious and comfortable, and the location was very central and convenient to our needs. There were many great restaurants all in a short walking distance.
1-night trip

8/10 Very good

Excellent on travel and shopping
Ling, 4-night trip

10/10 Exceptional

Friendly and helpful staff. Very convenient locate not far from Hakata Station. Opposite to Yodabashi.
Carmen, 3-night trip

10/10 Exceptional

Good value & clean hotel near the train station

Simple and adequate hotel near the train station and convenient stores. Pillow is small and very soft for my likings, else all is good and value for $$$.
2-night trip

10/10 Exceptional

Easy friendly check in/out. Nice amenities. Great breakfast.
Lisa, 1-night trip

10/10 Exceptional

Room is big , nice and clean. The location is 3 mins cross the road and reach the Hakata Station.
Natta, 2-night trip

6/10 Good

The property near to hakata station which make it easy to travel around. However if you are driving the parking lot is difficult to find. The property is quite old and room is small.
Luke Kay Kiat, 2-night trip

10/10 Exceptional

The location is convenient, it only takes 5 minutes from the station to the hotel. The room has enough space for two people to open their suitcases at the same time.
Yu Ning, 5-night trip

8/10 Very good

Nicely located near Hakata Station with a lot of places to shop and eat. The place was nicely run and staff are courteous and helpful. The other critics are there were obvious stains on the carpet by the bedside on all three rooms that I have stayed. Hope management can take notice. Apart from that I do recommend this hotel.
Winnie, 2-night trip

8/10 Very good

Very Good
Siu Mui, 2-night trip

2/10 Poor

The hallway smelled awful, hotel was outdated, and there was very little in the way of amenities. Staff were not very welcoming or helpful. Great location but that was about it. Bathroom was outdated with lots of black mold on the tub. Definitely wouldn't reccomend.
Ian, 1-night trip

8/10 Very good

Overall good, close to JR Hakata station

Overall good/standard experience. Front desk staff were polite and friendly. You will have to grab your own complimentary supplies like slippers, tooth brush, body wash cloth from the lobby and take it to your room, which I haven’t seen before but I guess it can cut down on cost? There is this “take your preferred shampoo/conditioner” pump station at the lobby too, which my wife thought was interesting. The room was quite standard sized, we had a regular twin bedroom, clean but has its wear and tear. About 7 min walk from JR Hakata Station which has a good selection of shopping.
1-night trip

10/10 Exceptional

Incredibly kind and friendly Staff! Love the eco friendly approach, and the limited hotel amenities. As a seasoned traveler with sensitive skin, It just makes sense to have everything I need with me. Great that there were so much amenities available just in case, and think it's funny to see other reviews people complaining about having to gather what they need ( FOR FREE ) in the amenities area of the lobby. I myself was Glad to not have to contribute to more unnecessary waste. The location is incredibly convenient- 5 minutes on foot to Hakata Station- 2 minutes in either direction to a Family Mart. I did not see or opt for the breakfast buffet. There is also a big multi level shopping center next to Hakata station with plenty of shopping and dining options. The best part for me was FREE laundry room ! I would highly recommend this hotel and am actually quite sad there aren't any other rooms available upon my return to Fukuoka for the last 2 days of my trip.
Jt, 3-night trip

8/10 Very good

Great location and spacious rooms

Travelling as a family of 3 pax makes booking a room a little inconvenient when balancing space and price when most are geared up for either singles or couples. We booked this spacious room and was perfect for us as we also needed the space for packing our last minute purchases into our luggage before heading home in a flight. For the price we paid, it was really good value for money plus the proximity to Hakata station was fantastic too. My only grouse was a particular male reception who was on duty the evening before my departure. I was hoping to book a large cab since we had a lot of luggage’s for next morning’s transfer to the airport. This portly guy said they don’t do bookings and we had to do this ourselves. This is highly unusual since all the hotels in our 15 day holiday did that for us. The following morning I decided to check the reception again when I checked out. The slender guy with specs without hesitation got us a (sliding cab which is essentially is a London cab) and managed to squeeze all of us in with the luggage’s. The note might want to check internally on this. Otherwise, it the location is fabulous for shopping, with Yodobashi store right across the street with others like AMU plaza and Kitte malls all nearby. Highly recommeded.
Peter, 2-night trip