The problem during our stay is the noise coming from the water tap of the shower, every time you turn on the water will have a very high pitch loud sound, not only from our bath room but also from the room next to you. The sound proof between rooms are also bad, you can easily hear people speaking in their room next to you.
Wang
Wang,2 晚行程
Expedia真实住客点评
2/10 很差
2016 年 9 月 11 日
A lousy hotel
Really bad on both of service, room facilities, donning also no WIFI be provided.
Benny T K
Hotels.com真实住客点评
2/10 很差
2016 年 8 月 17 日
Terrible Experience. Never back again
We experienced a false fire alarm at midnight and the noise wakes up everyone.
The room faces road and it is extremely noisy, it made me awake very early (before 6am).
The temperature of the bath water is not stable, cold-hot-cold-hot-cold-hot....
太差劲了,离大马路非常近,非常吵,关上窗户也没用,很早很早很早就被吵醒。
半夜三更火警响了,把住客都吵到楼下去了,说是误报。
洗澡水一会冷一会热,冰火两重天啊。
再也不回来这里住了。
Shuo
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 26 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 26 日
The staff at this hotel were absolutely delightful without exception. A special thank you to the lovely man with the coloured waistcoat who seemed to work constantly and was always there to make sure that everyone was being looked after.
The public toilets in reception were always spotless and warm.
Unfortunately, the hotel exterior was quite possibly the most off-putting of any hotel I have ever stayed at. The multiple letters missing from the name of the hotel made it look like it was closed. Someone had misguidedly planted fake flowers everywhere which looked guady and unappealing.
The room and bathroom were spotless and the linen clean. Our initial room was spacious but had no electricity from any of the plug sockets. We were swiftly moved to the room below which was more cramped but did have power!
I thought the food was very good. It is unusual to be able to order healthy food like steamed fish and vegetables in a hotel such as this. A healthy option on the kids menu such as tomato pasta would also be welcome.
The pool was nice but its surroundings very run down indeed. The ladies changing rooms need a total make over with new showers and lockers that actually work!
Thank you to the staff for making everywhere so clean and hospitable despite the difficult surroundings. You made our stay enjoyable!
Janet
Janet,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 9 日
Craig
Craig,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 9 日
Room was very small.
I booked two room and they allocate both the rooms in different building. Leisure club lady staff was not cooperating . They should mention the leisure club capacity and room availability on the website.
Hiteshkumar
Hiteshkumar,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 5 日
No heating or hot water for our two night stay. Staff trying their hardest but unacceptable not to be told about these issues at check in.
Nicola
Nicola,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 5 日
Fraser
Fraser,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 30 日
Staff good.food good.spa goodgoodgood
stephen r
stephen r,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 29 日
The location is wonderful but this is a very old hotel. No elevators or porters so if you hace big bags and you are on a high floor then get ready to do come lifting. The staff are great and the food is good but limited in it's variety. The rooms are old and the bathrooms are basic and hot water is a 50/50. We had a family room which was a double and 2 singles but one bathroom so after the second person showered the last 2 had cold showers.
Steve
Steve,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 29 日
Sub zero daytime and overnight temperatures during our 2 night stay. One radiator to heat fairly large room. No heating in bathroom. Thankfully I had brought a plug in ceramic heater which helped bring room up to a decent temperature. However, when I wanted a shower
last night, the water wasnt even lukewarm. On checking out, it seemed that the hotel was aware of the heating and no hot water issue and the reason it wasnt fixed was because their maintenance team dont work at weekends!!!! We would have to call the hotel prior to booking with them again to ensure that there are no heating issues.
Carol
Carol,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 26 日
État général délabré de l’hôtel.
L’annexe avec les chambres n’est pas entretenue (fenêtre sans poignée qui ne ferme pas, mobilier rouillé, absence totale d’insonorisation, plafond qui tombe, carrelage cassé).
Erika
Erika,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 6 日
Joe
Joe,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 3 日
Place getting work done and does need the upgrade.
Room was noisy with traffic going past but great view.
paul
paul,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 28 日
Staff were super friendly, and the food was absolutely outstanding!
Lee
Lee,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 11 月 18 日
Room good . Reception very good. Dining room good. Food (breakfast) ok.
Shower cold. Overall alright.
Philip
Philip,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Great location, price and use of the health club
Steve
Steve,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 7 日
Tired and needs some money spending on it but was clean
MARK
MARK,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 26 日
Fint værelse. Venlig personale. God beliggenhed.
Lugt af røg på badeværelset. Vand i bruseren ikke særlig varmt.
Anne Centio
Anne Centio,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
Food was lovely staff excellent clean hotel with a very warm atmosphere
Joseph
Joseph,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 21 日
Lotta
Lotta,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 20 日
margaret
margaret,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 19 日
Excellent position for access to Fort William and Ben Nevis. Outstanding room and breakfast. The bar was lovely and the staff were very helpful. An excellent hotel, I would recommend.