Nice hotel. Very comfortable. They have been refurbishing the pool area for 12 months and by the looks it will be several years before it’s finished.
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
David V
David V,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 14 日
0 guest satisfaction
it wasnt a pleasant stay. they didnt give a guest satisfaction kind of service. if we didnt demand to be transferred to a different room, they would just have let us stay in a room with a non working aircon. we had to call 3 times. first, they sent a mechanical staff to check what was wrong. then he came back with a ladder to check the ceiling. it took him more than 30 mins but no difference in the temp happened.
on our last call, we asked for a manager because the staff seems not to know how to make thing right with the guests.
Manager Erica, if i remember her name correct came in around 9pm to assist us to transfer to a differrent room. it would have been a ni e gesture until she made an unnecessary comment giving off a vibe that it was not an option for them. 🙄🙄🙄
also, the hair dryer didnt work in the washroom, but it worked in the bedroom. the outlet might be the issue. a garbage bin by the washroom sink would have been convenient too.
breakfast options was so-so. there were a lot of staff in the breakfast buffet but only few were attentive.
overall experience was not what was expected.
Jenny May
Jenny May,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 4 日
Ian
Ian,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
아직 일부 공사중이라서 주변이 어수선 한게 좀 아쉽네요
CHENGLI
CHENGLI,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Hakoiwa
Hakoiwa,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Divinia
Divinia,8 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 12 日
yasutoshi
yasutoshi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Excellent
Great room very spacious and super clean excellent breakfast buffet
Great staff