Hotel is pretty nice, good location but after service is quite poor
I have stayed from 23rd - 26th Dec and have settled the payment in advance.
They ask for my credit card for deposit purpose, when I check out they charged me 2 times the room fee without any notice (on 28 Dec) and when I reach out to them via email, no response was made (now considering reaching out on phone but yeah I am not based in Chile you know)
Let's see how it goes, probably need to make some calls, bad experience
Yat Shu
Yat Shu,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2016 年 12 月 12 日
真实旅客
Hotels.com真实住客点评
8/10 很好
2010 年 10 月 7 日
Dennis
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Luiz Henrique
Luiz Henrique,6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Hotel confortável, com excelente localização e ótimo atendimento.
Destaques super positivos para o atendimento que recebemos do Marcelo, Rubens e Francisca na recepção, e também da camareira (esqueci o nome dela) responsável pelo andar.
Ponto negativo: não tem box no chuveiro, apenas uma cortina de plástico.
Bruno
Bruno,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Pablo
Pablo,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Muito bom no geral, poderiam ter atendimento com opções de jantar no hotel.
Sidnei
Sidnei,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Rogério
Rogério,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Maravilhoso
Super bem localizado.
Toda equipe muito simpática e disposta a ajudar
Daniela
Daniela,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Fabiana
Fabiana,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Leonardo
Leonardo,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
ESTADIA EXCELENTE
Hotel atendimento muito bom, funcionários educados e dispostos a ajudar. Quartos confortáveis, só não tem frigobar, o que faz falta. Localização excelente, muito próximo ao shopping costaneira R a bons restaurantes.
christiane
christiane,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Heros
Heros,6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
Walter
Walter,10 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Highly recommend
The location is excellent. The front desk staff was very professional, efficient and friendly. The breakfast has a large selection of products. The room was quiet and spacious.
Cristian
Cristian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Luciano
Luciano,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Foi boa, mas a reserva prometia quarto com frigobar e este não existia
Mary Caroline
Mary Caroline,5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Gran servicio!.
Excelente servicio por parte de todo el equipo del hotel en especial de Alfonso en recepción.
MARLEN
MARLEN,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Muy bien
Muy bien!
MARLEN ABIGAIL
MARLEN ABIGAIL,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Muy bien !
Muy bien. Todos amables y la habitación muy cómoda y acogedora
Marlen
Marlen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Elias
Elias,8 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 27 日
Vanessa
Vanessa,3 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
ana laura
ana laura,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
Very upset for first night, they cancelled my reservation due to problems with my credit card. in the flight connection in Sao Paulo I received mails stating that my reservation was at risk, I answered asking to NOT cancel my reservation, i was arriving. But when I reached hotel at 2.00 am i discovered my res has been cancelled, and they were fully booked. So at 2.30 i have to trail my luggages along the street to finfd anothert hote. This exposed me to an high risk. Unfair, the less i can say. I went back the next day because there was a friend in the same hotel, otherwise for sure i won't come back. The stay was fine.
Francesco Aldo
Francesco Aldo,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
우선 물을 매일 방에 셋팅하지않았으며 충전코드는 정말 불편한곳에 위치해 있어 자면서 충전하며 핸드폰 보는것이 어렵고 충전기를 꽂을때마다 엄청 불편함을 느껴야함