Our stay was wonderful. We were in town for a spiritual convention and had our elderly family members with us, so we really appreciated how walker- and wheelchair-friendly the rooms were. It made their stay comfortable and stress-free.
Yvonne
Yvonne,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
AARON
AARON,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Carolina
Carolina,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 29 日
Lacking any help with customer service.
Asked about extending my stay and front desk gentleman said you’ll need to make another reservation I can’t extend it.
What he did not do was create a new reservation for me or offer to do so.
Zero customer service.
I have now checked out & am moving to another hotel.
michael
michael,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
Nat
Nat,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 28 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Dennis
Dennis,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Disappointed
Don't agree with having to pay for an upgrade when our room wasn't available
Also have never paid for parking when we have stayed at a Hampton and we have stayed in lots across the U.S and Canada
George
George,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 16 日
Check in was ridiculous. It was 10:20pm and ALL bell carts were “missing” and we were told to go next door to the Hilton garden inn to get one of course I refused and when the desk clerk realized how ridiculous that was to ask he ultimately did help carry up our bags. We requested service and for 2 days they didn’t service the room when we asked what was going on they lady had an attitude and when she looked into their service book she saw that we had requested service and when I had to show pictures she backed off and apologized and gave us new towels at least since we had only dirty ones for 2 days. Overall it was ok but their night time staff need some serious training
Chris
Chris,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Raguel
Raguel,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 4 日
Beds were awful
Jonathan
Jonathan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
It was price friendly, comfortable and clean.
Stephani
Stephani,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Staff were super friendly!!
Allen
Allen,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Kindness Went a Long Way!
We had a cancelled flight and could not make it to Palm Beach. We called them and they were super responsive and helped us to cancel and get our money back. I will 100% stay here on any upcoming trips to Palm Beach due to their responsiveness and understanding. The airline cancellation and 12 hours overnight in an airport were stressful enough, and their kindness was just what we needed. They will definitely be seeing us soon!
Danielle
Danielle,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 22 日
Need help
1. When you first walk into the room their was a bad odor
2. The bed was uncomfortable it squeaked
3.I asked for a room no pets live in but the room had my algae up
4. The bed smell like the previous guest was still in the bed
Delores
Delores,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 19 日
Jay
Jay,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Stayed 3 nights and our room didn’t get cleaned and we had to ask for more towels and wash rags , reservations were for a king a got a double. The room was fine and property and room was clean
Larry Gene
Larry Gene,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Everyone was very friendly. The shuttle from the airport was fast.
Kathy
Kathy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Great stay
BRIAN J.
BRIAN J.,3 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 27 日
the hotel did not have a room available at check-in despite a guaranteed reservation