Check in fast and smooth. Staff very polite and attentive.
Bedroom spacious, clean and quiet. Ideal for early flight.
Judith
Judith,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Daren
Daren,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
a good place for rest.
After coming off a very late flight from Bristol Airport, I was very tired and the staff quickly checked me in and everything is so easy. Fantastic shower, good tea offerings and plenty of water. The bed was very comfortable and it is quiet outside.
Genevieve
Genevieve,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 4 日
Transfer Difficulty - Some Great Staff some not so
I have inadvertently booked the Bristol Airport hotel and arrived at 7.30pm asking whether it would be possible to transfer. The Deputy Manager ('DM'), spent around 1.5 hours resolving the issue and I confirmed the same with Hotels.com [regrettably there is no way of accessing the chat).
When I arrived at Bristol Central at around 9.30 I was told there was no record of me and despite calling other local sites that remained the case. I spoke with the Airport's night receptionist who denied I had been there, said the DM was off shift, said there was no record of me and I should cancel. I worried I would receive a charge and he accepted this was likely.
I asked the airport hotel receptionist to get DM to call me when she was back on shift. He didn't.
I have to pay for a fresh booking instead.
Reception at Central was brilliant, giving me a complimentary drink as she could see I was exhausted.
I then set up a chat with Hotels.com (who seemed unable to confirm the situation) and screen grabbed the conversation. Happily I was told I would not be charged.
I called the DM who was lovely and reassured me she would make sure Hotels.com did not charge me and apologized for the confusion.
The Hotel room was neat, with towels, coffees etc changed daily, though I found belongings from a former guest in my room so am not sure the cleaning is too thorough. Staff were attentive and very friendly.
I would stay again but the system between Hotels.com & the hotel needs simplifying
Barnaby
Barnaby,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Claire
Claire,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Everything was as we expected.
Mariusz
Mariusz,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
Lisa
Lisa,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 27 日
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Adam
Adam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Good overnight stay before flight.
Just an overnight stay for airport but comfy enough.
Teresa
Teresa,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 21 日
Russell
Russell,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Overnight stay before an early flight. I was pleasantly surprised. A really positive stay. The only nitpicking i could do is that there was no one on reception when I got there and after loitering I had to go and find someone. That’s said staff were very friendly and I loved the room. Free biscuits and a Kit Kat - what’s not to like??
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Room and hotel in general was very clean. Staff friendly and accommodating.
Real bonus for me was the availability of EV chargers on site. Would definitely stay again.
Gemma
Gemma,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
excellent stay.
german
german,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 20 日
Die Klimaanlage ging nicht in allen Räumen
Guido
Guido,10 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Lee
Lee,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 14 日
Ella
Ella,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Lovely one night stay. Check in was simple & very pleasant lady on reception. Had an evening meal in the restaurant but thought it was a bit expensive. Room very comfortable & very roomy. Overall good stay
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Darren
Darren,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
The room was nice, clean and green. We appreciated the biscuits. But the room was too hot and the duvet was way too hot
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Amazing hotel with fantastic staff.
Arrived at the Holiday Inn Bristol Airport and found a blue badge space immediately, was pleased to be told it was a free parking space, instead of the £15 a day fee for other spaces. Reception staff were extremely helpful and friendly. The room was really lovely and clean, the only downside was it was very hot in the room, even with the air conditioning on (16 was lowest temp.) No windows to open and no other fans in room. Lovely extras were included free in the mini bar. The bar and restaurant staff were fantastic and a special thank you to our waiter called Love, he made us laugh while being professional and efficient at his job. The night reception staff kindly made us free cups of tea and coffee on our very frequent visits to smoke outside. The hotel was completely cashless which I wasn’t aware of and I didn’t really like the fact that you couldn’t choose to use cash, luckily we had bank cards on us or we would have been completely unprepared and would have gone hungry. Would definitely return. Only used as a hotel stop over for an early flight but would use again without question. A suggestion for fans in rooms would make it more of a comfortable stay for customers. Only took 8 mins to Blue Zone Parking at Bristol airport but would consider using the car park facility and transfer to and from the hotel in the future. It would also make a nice little holiday in itself and the amazing staff and service made it amazing.
Louise
Louise,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 3 日
Inder at the front desk was lovely! Staff very friendly and were very apologetic when we informed them we found blood stains on our sheets and mattress protector.
Other than this incident it was a pleasant experience.