Hotel gone down hill. Unfriendly desk. Cafe opens at 11 for brealkfsst. Beds were a throwback from the 60’s
Irma
2 晚家庭旅行
6/10
Just staying 1 night room was clean and comfortable. My biggest complaint was there was no entrance that you didn’t have to walk through a stinky smoke filled environment ! That is a big no go for me, can’t stand having to go to a meeting smelling like I’ve been smoking like a chimney.
Kimberly
1 晚商务旅行
8/10
Rhonda
1 晚家庭旅行
6/10
First time guests to your property. Room was dated, needs updating. Hallway smelled better then room upon entry. Need signage for Front Desk and in parking garage for hotel check in. We were in a 2 queen hotel room, only 2 coffee cups available. Signage at entrance to hotel/casino stating “Please have a valid ID ready for Security” would help. Security Officers need some customer service training when manning the security ID check coming from the garage. On my initial entry one particular Security Officer was very lacking in this skill. He/She needed to understand not all guests are familiar with your property and procedures. Front Desk employees were spot on with your customer service standards. Overall we were not really impressed with your property.
John
1 晚家庭旅行
10/10
Amazing stay, do recommend
Angel
1 晚行程
10/10
Paul
1 晚行程
10/10
lynn
1 晚行程
10/10
真实旅客
1 晚家庭旅行
4/10
TANIESHA
2 晚家庭旅行
6/10
Tioata
1 晚行程
4/10
William
3 晚行程
10/10
Audra
1 晚行程
4/10
Older casino hotel. Have to go through metal detector to enter from parking garage. Then go through casino to hotel desk. Smoke smells transitions upstairs as well. Changed 3 nights to 1. Thank you hotels.com and the hotel for the full refund. People were great space not ao much...
Jeff
3 晚商务旅行
10/10
Luis
1 晚结伴旅行
8/10
This morning there was no water pressure and just a trickle of water
William
1 晚商务旅行
8/10
Kenneth
2 晚商务旅行
8/10
Nice hotel. Don’t like having to enter tjrough smoky casino to get to hotel.
Kenneth
2 晚商务旅行
10/10
Heather
2 晚行程
2/10
Brooklin
1 晚行程
10/10
Jonathon
1 晚行程
10/10
Great clean room and friendly security and front desk staff.
Christopher
2 晚结伴旅行
8/10
kevin
1 晚行程
4/10
The beds were very uncomfortable. The casino is smoking, and you have to walk through. It was terrible.