That unilaterally canceled our reservation and then basically said it’s your problem to find another hotel at 11 o’clock at night. Given the day are associated with the national corporation. This is dreadful customer service.
Martin
Martin,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
The Tru staff were amazing! They were fast, professional, and kind. Our room was very clean.
Tamika
Tamika,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Helena
Helena,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 13 日
Brandon
Brandon,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Everything was good, just that we stayed with a family and there was no closet or dresser to keep clothes, just a small open rack in the corner to hang clothes. Our room was more boutique style. It was pretty but tight for family of 4. There was no drawer anywhere. Also, no microwave in the room although freezer was there. But location was amazing, and e enjoyed our time in One Loudoun
Varun
Varun,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
2nd time staying
Comfy room, pretty good gym, pool but never used it, and free breakfast which has something for everyone. Quick check in, quiet area but close to plenty.
Paula
Paula,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 17 日
Elizabeth
Elizabeth,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Josh
Josh,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 13 日
Valetta
Valetta,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Sharon
Sharon,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Nancy
Nancy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
John
John,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Jacob
Jacob,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Shopping and restaurants in walking distance.
Bob
Bob,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Hilary
Hilary,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Overall it was a good stay
David
David,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 16 日
there was no closet or drawers to put your clothes in so we had to live out of our suitcases. The shuttle driver did not speak any english and had no idea where to go. The receptionist had to use her phone with a translate app to speak to her. The other riders left the shuttle