Hotel clássico, muito bem conservado, com muitos espaços disponibilizados aos hóspedes, tanto no lobby como no entorno das piscinas. Atendimento profissional e simpático. Apartamento espaçoso, limpo, confortável e com bela vista. As opções de refeições são variadas, para todos os gostos, com muita qualidade. Atendimento excelente dos garçons nos bares e na praia. Sugestão para aquecerem a água da piscina principal, pouco utilizada por ser excessivamente gelada!
ALBERTO
ALBERTO,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
para mi gusto, un hotel muy bonito, hermosa playa,personal muy amable, excelente comida, en fin, mi primera opcion en mi siguiente visita a Cancun.
Fernando
Fernando,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
RODOLFO
RODOLFO,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
真实旅客
4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 2 日
Horrible
The stay was great, but erroneously it was only booked for 1 adult instead of 2. I contact Hotels.com and they could not do anything about it. Horrible, I should of just booked directly with the hotel. When it comes to problems they washed their hands and won't help you!
Isabel
Isabel,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
真实旅客
5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Pablo Hipolito
Pablo Hipolito,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Peter and Evette
Peter and Evette,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
Paola
Paola,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Maravilloso hotel!!! Algo viejo pero en muy buen estado!!!
Jesús Alfredo Esparza
Jesús Alfredo Esparza,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Amazing time again! Have gone the last 3 years and everyone is so nice and hotel room is always clean! Can't wait to go back.
Haley
Haley,4 晚浪漫旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Staff was great and very attentive! Food was excellent!
Andrew J
Andrew J,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Jacob
Jacob,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Overall happy with our experience. It was clean and beautiful. The service was great, didn’t have one rude employee, they were all so attentive and hard working. Please remember to tip them. There were a few restaurants that weren’t my favorite, the quality of food was mediocre at times but then the last two we ate at were really good so it changed my mind. The beach was nice and calm with a nice area to swim. I would recommend this place, I think it was decent overall for the price. I guess if I had to say anything a little negative was the entertainment - it was a bit corny but still fun.
Joshua
Joshua,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 17 日
Peggy S
Peggy S,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Alaya Nicole
Alaya Nicole,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
All around nice
Arthur Terrell
Arthur Terrell,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Everything was excellent.
Sherry
Sherry,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
The staff is friendly, they are constantly cleaning, our room was always cleaned and well-stocked. The specialty restaurants were ok, although the Japanese restaurant was above average. The buffet was absolutely amazing.
Entertaining at the main pool with tons of activities and the evening was quiet. The shows are good and the staff is entertaining.
John Deven
John Deven,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Service and staff were exceptional
nicholas
nicholas,5 晚浪漫旅行
Orbitz真实住客点评
8/10 很好
2025 年 3 月 16 日
Ordered transportation to and from the airport thru Expedia.Got screwed from mts transport from the resort to to the airport. The driver didn't speak English and dropped us off at the wrong terminal. Then where he dropped us off another guy running a private taxi charged us $50 extra to get us to the right terminal. A huge scam and fraud. Mts sucks.
William John
William John,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
We stayed at Riu for 5 days, and I was incredibly impressed by the helpfulness and professionalism of the entire staff. I have absolutely no complaints. Thank you, Hotel Riu!