Stayed for 4 nights. Hotel doesn’t clearly advertise that some rooms are subgrade. My room had a small window, very high up, due to it being below ground - dungeon chic. I reported that the light filtering blind wasn’t raising and no action was taken. Housekeeping came in and limited their cleaning to making the bed.. didn’t vacuum, wipe down sinks or the glass shower walls, take dirty dishes, etc. The coffee maker was one that had coffee in tea bags, pretty subpar. Bed was quite uncomfortable and room was loud, both from the street and the interior hallway. Staff seemed to know what to say but weren’t actually helpful.. service at the restaurant was extremely slow, despite a high server to customer ratio. No recycling and only a handful of tv channels. Convenient location and has a ton of potential. Tried to call front desk from my room but I just received a busy signal. Gym is well equipped but only had two bikes (pelotons) and one was not working for all four days.