At Universal Aparthotel Elisa, you'll be within a 10-minute drive of Playa de Muro and Alcúdia Port. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar and a children's pool are offered, and in-room conveniences include refrigerators and microwaves.
C/ Circuit del Llac, 1, Playa de Muro, Muro, Mallorca, 7480
What's nearby
Playa de Muro - 8 min walk - 0.7 km
Platja dels Francesos - 10 min walk - 0.8 km
Cova de Sant Martí - 4 min drive - 2.8 km
Alcúdia Beach - 7 min drive - 2.8 km
Alcúdia Port - 10 min drive - 5.3 km
Getting around
Palma de Mallorca Airport (PMI) - 58 min drive
Sa Pobla Station - 18 min drive
Inca Station - 21 min drive
Petra Station - 22 min drive
Airport shuttle (surcharge)
Restaurants
L’Épicerie Alcudia - 15 min walk
Romanov Sky Bar - 12 min walk
Picco - 15 min walk
Bike Point Cafe - 10 min walk
S'Albufera - 4 min walk
About this property
Universal Aparthotel Elisa
At Universal Aparthotel Elisa, you'll be within a 10-minute drive of Playa de Muro and Alcúdia Port. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar and a children's pool are offered, and in-room conveniences include refrigerators and microwaves.
At a glance
DONE
Property size
71 apartments
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free offsite parking nearby
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Sun loungers
Internet
Free WiFi
Parking and transportation
Free self parking on site
Free offsite parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Free crib/infant bed
Children's pool
Playground
Kitchenette
Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils
Coffee/tea maker
Water dispenser
Dining
Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 17 per person
1 restaurant
1 poolside bar and 1 bar
Snack bar/deli
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels provided
Entertainment
22-inch LCD TV with satellite service
Pool or billiards table
Arcade/game room
TV in a common area
Outdoor areas
Balcony
Terrace
Garden
Laundry
Dry cleaning/laundry service
Work spaces
1 meeting room
Desk
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Services and conveniences
Concierge services
Tour/ticket assistance
Safe
Phone
Luggage storage
Safe at front desk
Vending machine
24-hour front desk
Location highlights
On the lake
Things to do
Bicycle rentals on site
Bicycle rentals nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
71 rooms
Double-glazed windows
No plastic water bottles
Special features
Dining
Onsite venue - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 per person
Airport shuttle service is offered for an extra charge of EUR 18.40 per person (roundtrip)
Renovations and closures
The property is closed between October 23 and April 5.
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Aparthotel Elisa Muro
Universal Aparthotel Elisa Muro
Elisa Muro
Aparthotel Elisa Hotel Playa De Muro
Aparthotel Elisa Playa De Muro, Majorca
Universal Aparthotel Elisa
Universal Elisa Muro
Universal Elisa
Universal Aparthotel Elisa Playa De Muro Majorca
Aparthotel Elisa Playa De Muro
Aparthotel Elisa
Universal Elisa Muro
Universal Aparthotel Elisa Muro
Universal Aparthotel Elisa Aparthotel
Universal Aparthotel Elisa Aparthotel Muro
Frequently asked questions
Is Universal Aparthotel Elisa currently open?
The property is closed between October 23 and April 5.
Does Universal Aparthotel Elisa offer free cancellation for a full refund?
Yes, Universal Aparthotel Elisa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Universal Aparthotel Elisa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Universal Aparthotel Elisa?
Sorry, pets aren't allowed.
Is parking offered on site at Universal Aparthotel Elisa?
Yes, there's free self parking.
Is airport shuttle service offered by Universal Aparthotel Elisa?
Yes, an airport shuttle is available. The charge is EUR 18.40 per person roundtrip.
What are the check-in and check-out times at Universal Aparthotel Elisa?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in is available.
What is there to do at Universal Aparthotel Elisa and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include an arcade and a garden.
Are there restaurants at or near Universal Aparthotel Elisa?
Yes, there's an onsite restaurant that offers alfresco dining and garden views.
Does Universal Aparthotel Elisa have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
Does Universal Aparthotel Elisa have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Universal Aparthotel Elisa like?
Universal Aparthotel Elisa is a short 7-minute walk from Playa de Muro and 9 minutes' walk from Platja dels Francesos.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
7.8
Location
8.8
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
The beautiful beach is within a 5-minute walk from the property. (3 reviews)
Breakfast was very complete and great. (3 reviews)
The pool area was a highlight, described as nice and ideal for families with small children. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Jul 7, 2025
Excellent stay
Excellent location close to beach , clean and comfortable rooms, well equipped with microwave etc . Food excellent . I would return
Amy
Amy, 3-night trip
Verified
10/10 Exceptional
Oct 16, 2022
Highly recommend!
Keiron
Keiron, 7-night trip
Verified
10/10 Exceptional
Apr 17, 2023
Great all around.
Vinit
Vinit, 9-night trip
Verified
10/10 Exceptional
Apr 24, 2024
Anke the property manager allowed us to switch our room to one with a poolside view. The apartment was setup fine for a short stay and appears to have renovated lately.
James
James, 5-night trip
Verified
4/10 Fair
Aug 28, 2025
Looks much nicer on the pictures. Rather smelly and with gray (not properly washed) bedding. Not recommended
Yulia
Yulia, 1-night trip
Verified
8/10 Very good
Sep 26, 2025
Preis / Leistung ok
Konrad
Konrad, 7-night trip
Verified
10/10 Exceptional
Jun 24, 2025
Ein Traum, gerne wieder.
Thomas Mircea
Thomas Mircea, 6-night trip
Verified
10/10 Exceptional
Oct 16, 2024
Schön
Elisa
Elisa, 10-night trip
Verified
10/10 Exceptional
Apr 30, 2024
Schon die Begrüßung an der Reception war für uns außergewöhnlich. Auch bei weitere Hilfen bei einem Notfall war das Personal für uns da. Das und das schöne Zimmer und die schöne Anlage waren für einen gelungenen Urlaub ausschlaggebend. Wir können dieses Hotel gerne weiter empfehlen.
Guenter
Guenter, 9-night trip
Verified
8/10 Very good
Oct 4, 2023
War alles bestens! Nur etwas hellhörig…
Frühstück super= Gracias
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Oct 3, 2023
Wir hatten einen sehr schönen Urlaub. Das Hotel ist nicht zu groß und hat einen sehr guten Service. Parkplätze gibt es direkt vor dem Hotel. Alles war sehr sauber und ordentlich.
Alexander
Alexander, 7-night trip
Verified
8/10 Very good
Oct 2, 2023
Fine hotellejligheder
Rigtigt fint hotel. Vi fik desværre ikke benyttet så mange af hotellets faciliteter, men vi har intet at udsætte på stedet. Kunne sagtens besøge det igen.
Jane
Jane, 4-night trip
Verified
10/10 Exceptional
Sep 16, 2023
Sehr nettes Personal. Sehr gutes Essen.
Der schöne Strand ist in unter 5 min zu Fuß zu erreichen.
Lucas
Verified
10/10 Exceptional
Aug 7, 2023
Nous avons passé une semaine dans cet hôtel et nous avons beaucoup apprécié. Le lieu, la proximité avec la plage, la chambre spacieuse et propre, le calme, le personnel tout était top !
Laetitia
Laetitia, 6-night trip
Verified
8/10 Very good
Jun 15, 2023
Vi hade lägenhetsrum och det var gott om plats med fin uteplats. Fint poolområde, nära till fin strand, smidigt att ta lokalbuss till Alcudia. Riktigt bra frukost men resturangen för övrigt var ingen höjdare men det var nära till många andra bra resturanger. Rekommenderas!
Ann-Mari
Ann-Mari, 7-night trip
Verified
10/10 Exceptional
May 15, 2023
Es war eine sehr gute und schöne Anlage das Personal war sehr höflich und hilfsbereit in jeder Art , Erde wieder buchen wenn wir gesund bleiben , war für uns Superhelden denn mein Mann muss zur Dialyse und diese ist genau gegenüber das war angenehm
Edgar
Edgar, 21-night trip
Verified
10/10 Exceptional
Apr 30, 2023
Apartamento correcto, buena atención
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
Apr 28, 2023
Top!
Mooi verblijf. Alles was netjes en compleet. Als je echt zelf wil koken dan is de keuken wel een beetje klein. Fijn zwembad en een kleine speeltuin erbij!
Karin
Karin, 5-night trip
Verified
10/10 Exceptional
Aug 1, 2022
Super godt hotel
Vi var afsted med vores voksne datter og svigersøn og to små børnebørn på 2 og 4 år, og dette hotel var så godt som perfekt. Vi havde en studio med stor terrasse, som lå i bygningen på den ene side af vejen, og her var der fuldstændig ro. De andre boede i 2 værelses lejlighed på den anden side af vejen med balkon ud til pool, hvilket var helt ideelt med to små børn. I det hele taget fungerede både værelser, pool og restaurant virkelig godt, så vi kommer helt sikkert tilbage til hotellet igen.
Jeannette
Jeannette, 7-night trip
Verified
8/10 Very good
May 23, 2022
Belle terrasse, chambres propre ,douche à l'italienne,1fois ménage oublié ???, les petits déjeuners sont très complet et coutent 11€uros par personne
philippe
philippe, 7-night trip
Verified
10/10 Exceptional
Aug 26, 2021
Todo genial!! Muy limpio y muy cómodo.
Efren
Efren, 1-night trip
Verified
8/10 Very good
Aug 5, 2021
Et dejligt sted
Et dejligt roligt sted med gode værelser, god pool, god plads, venlig personale og en fin restaurant. Få hundrede meter til shopping og super strand.
Dog var der alt for lidt fokus på håndsprit og afstand i buffeten i disse corona-tider.
Morten
Morten, 5-night trip
Verified
8/10 Very good
Aug 2, 2021
Generelt veldig bra, men et par småting..
Veldig god opplevelse og er generelt veldig fornøyd. Hygiene var generelt ok, men rommet ble ikke vasket så mye som de lovet. Til tider var det litt dårlig lukt på badet selv om vi ikke hadde benyttet det - urinlukt.
Maylin
Maylin, 11-night trip
Verified
2/10 Poor
Nov 23, 2019
Die Unterkunft ist nicht empfehlenswert .Es wird nicht auf die Bedürfnisse der Gäste eingegangen.
Das Managment ist eine Katastrophe sowie der Service .
Weite Entfernung zum Strand und von der Einkausstrasse,
Verified traveler
10-night trip
Verified
10/10 Exceptional
Oct 1, 2019
Bardzo dobry hotel za przyzwoitą cenę
Smaczne posiłki.Miła i pomocna obsługa hotelowa i restauracyjna.Ładny basen.