Booked three separate rooms with “pantheon view”. All three rooms did not have a view of the pantheon, no matter how you were positioned in the room.
When approaching management regarding this matter, they insisted I needed to lean out of the window and look to the left. That’s unacceptable (and not safe) especially when you pay a premium for the “view”. Otherwise every hotel on 5th ave could say they have an Empire State Building view.
I was told management would contact me (Alessandro) to rectify but never heard from them and was charged full price.
It was obvious the establishment was all about charging top dollar while taking advantage of it’s guest because of the surrounding area.
I am hoping this review helps those who are skeptical about the property. Plenty of other options in Rome!
You pay a premium for
Nicholas
Nicholas,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 22 日
Sebastien
Sebastien,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 21 日
Esther
Esther,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 17 日
The best
Amazing staff! Room incredible. Best location. Breakfast can’t be beat. Welcome drink great!
Chris
Chris,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 13 日
Melanie
Melanie,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 3 日
Best location in Rome. Small, luxury, great service. Best breakfast imaginable.
Kathleen
Kathleen,6 晚浪漫旅行
Travelocity真实住客点评
10/10 绝佳
2024 年 9 月 26 日
The staff was very accommodating with our request for a different room.
Steve
Steve,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 22 日
Alexander
Alexander,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 22 日
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 30 日
Mother
Beautiful room very comfortable & clean. Highly recommend my daughter & I stayed for 2 nights.
Sascha
Sascha,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 12 日
Loved it. Convenient , beautiful and great service!
robert
robert,5 晚行程
Expedia真实住客点评
6/10 好
2024 年 6 月 29 日
I didn’t like the view they said my room would have had as it wasn’t a view
The property is in an amazing location. We stayed in a suite overlooking the Pantheon, which has one of the best views in Rome. The staff are friendly and very helpful. My only complaint on this property is the price. Although you are paying for the view, the price is a bit steep for a room that small.
Noelle
Noelle,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 2 日
Thanh
Thanh,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 5 月 14 日
David
David,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 5 月 12 日
Elendigt hotel
Absurd ringe oplevelse. Vi har boet på hotellet 6 gange før men der er kommet ny ledelse og de er absurd ubehagelige.
Det lader til at personalet i receptionen er overbevist om at der bor flere i lejligheden. Vi har haft gæster i lejligheden (der er en tagterrasse med 8 stole men nu må der kun være 3 i lejligheden).
Det kulminere med at vi bliver bestjålet af personalet som gennemsøger vores ting mens vi er i byen.
Receptionen afviser også vores klage over dette.
Vi har været i Rom 20 gange og boet på dette hotel mange gange men aldrig mere.
Hold jer væk. Der er fantastiske alternativer lige i nærheden til lavere pris.
Alexander
Alexander,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 5 月 5 日
Everything was great! Staff was very helpful and on point!