Bel posto, cibo vario tutto il giorno, trattamento gradevole.
Musbah
Musbah,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 15 日
真实旅客
5 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 14 日
Could be great with some updates needed
Location is good, 20 mins from airport and 5 mins taxi ride to Lara town for shopping. Be aware that a number of stores located in the hotel lobby only accept cash. Theres tonnes of things for kids and adutlts to do. Hotel is huge and facilitles really great for adults and children. Food is good and decent variety. The only things that need to be improved is the aircon at its coldest setting on full fan speed is totally useless, which made the room unbearably hot to sleep in so we have very bad sleep during our 4 day stay. Also just note that there is a new hotel being built next to the Kremlin so you'll need to ask for a quiet room if you want some rest. The construction work is really loud and runs until midnight every day and begins again at 07:30am. We asked for a room change which was agreed by the hotel staff but it was really inconvenient as we had already unpacked all of our luggage (family of 4). Nobody on reception even asked us how our stay was when we were checking out which is the very least a guest would expect from a 5 star hotel.
Anthony
Anthony,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 12 日
Maria
Maria,6 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 29 日
Unpleasant customer service
My wife had a very unpleasant experience at this hotel. First, she struggled to communicate with the receptionist, who had to rely on Google Translate to have a basic conversation. Then, the receptionist refused to allow her friend to enter the hotel without first paying an additional fee for adding a second person to the room. Even after the fee was paid, he insisted on keeping her friend’s passport until checkout — something we have never encountered at any other hotel. This was definitely a place we will never return to.
Nevin
Nevin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Its a best place to relax
Marina
Marina,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Excellent. Thank you
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Excellent resort
Mohammed
Mohammed,4 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 17 日
Room was so hot I was told AC was not included with the room so I had to open my balcony door where there was construction everyday which stops at 3 am all inclusive only includes buffet style restaurant I checked out early and was told I would not get any refund
Taylor
Taylor,7 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 14 日
Omid
Omid,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Enis
Enis,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 20 日
Kahraman
Kahraman,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 8 日
Mohammed
Mohammed,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 19 日
Global hat alles gepasst, ausser ist mir aufgefallen das vor allem bei der Rezeption nocht unbedingt sehr hilfreich oder unterstützend waren bei fragen
Carmelo
Carmelo,4 晚家庭旅行
Ebookers真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Orkun
Orkun,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 10 日
Het is een mooi hotel, het eten zeer uitgebreid en lekker. Schoonmaak prima..
Alleen.komen.wij er in de wintermaanden nooit weer. Omdat je altijd vanuit het hoofdgebouw via buiten naar je kamer moet.
Sedat suat
Sedat suat,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 6 日
The buffet tim for dinner its 9 pm wich is too early to be closed. Also the washroom condition its not a 5 star hotel at all i can say 3 star max
Shahram
Shahram,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
A huge resort in a unique "Old-Moscow Style" setting, but you have to like it which I really did. Friendly personal. Varied tasty food options and 2 serviced restaurants (Italian and Mexican). Good spa incl. nice useful hamam. Finally a nice opportunity communicating with fellow-vacationers mostly from Turkey, Iran and the Middle East. Very few Russian tourists, surprisingly
Ingo
Ingo,5 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 29 日
Otel değil, sanki fuar alanı...
Otelin esnaflara yönelik bir organizyona fuar adı altında ev sahipliği yapması, otel içinde bir kaos durumu yaratmıştır. Bu süre zarfında aynı yemekler döndü durdu. Lobide ve restoranda oturacak yer bulamama, küfürlü konuşmalara ve ergenler arasında kavgaya şahit olma, çocuklar tarafından oda kapısının sürekli olarak vurulup kaçılması, sürekli olarak telefonla aranma, daha neler neler... Durum misafir ilişkilerine bildirilmesine rağmen çözüm üretilmemesi. Hiç hoşnut kalmadık. Bir daha gelmeyi asla düşünmüyoruz.
Altan
Altan,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Mükemmel 🍀
Otelin girişinden itibaren mükemmel bir ambians eşlik ediyor size
Yemekler temizlik personel herşey mükemmeldi teşekkür ediyoruz çocuklu ailelere özellikle tavsiye ederim
Tekrar gelmek istermiyim kesinlikle evet 🏵️