Generally had a good 2 night weekend stay. Room was comfortable and housekeeping good although the view from the window was bleak. Breakfast was generally ok, quite a few missing items though (glasses, white bread, milk, sausage) but these were replenished by staff when asked although had to wait and partner had finished their meal before I got mine. Bar drinks could’ve been better - Helles lager flat and off tasting and replacement drink offered by staff not much better.
Overall good and in a great location to explore the City, the food and drink side could be improved though.
Neil
Neil,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 26 日
Not great
Room was tired, bar shut early, breakfast didn’t taste fresh
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 26 日
Great hotel from the friendly reception staff to the comfort and cleanliness of the rooms. Everywhere smells amazing and I would love to know what they wash the towels in because they smelt gorgeous! Breakfast was delicious.
Tracey
Tracey,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 26 日
The staff were lovely and helpful and the hotel was clean and pleasant. Very central and had everything near by. Only downside was the beds, they were so uncomfortable and hard. Very bad nights sleep, both nights.
Olivia
Olivia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 20 日
Ubicación perfecta, parking muy cerca y con descuento. Desayuno muy bueno.
Manuel
Manuel,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 19 日
Owen
Owen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 19 日
Aoife
Aoife,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 18 日
Clean room, great location! Would stay here again
Katherine
Katherine,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 16 日
room clean and spacious, bathroom was a nice size, shower was amazing, staff and facilities in the hotel great, it's in a central location, only thing that I could fault was that the bed wasn't very comfy and the pillows were far too soft so didn't sleep well at all.
Craig
Craig,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 16 日
Dale
Dale,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 13 日
The rooms are nice, functional and have large snart TVs, tea and coffee and everything else you would expect, but the best thing about this hotel is its staff. They always give a warm welcome, are helpful and treat you like friends, especially Jules and Beth.
Julie
Julie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 13 日
cosy well equipped room, wifi, large tv in great position opposite the bed, appreciated usb ports either side of bed, good breakfast, helpful staff, good location near the city wall and centre.
Julian
Julian,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 12 日
Holly
Holly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 10 日
Maxine
Maxine,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 10 日
Darren
Darren,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 8 日
Room was lovely and clean apart from the pillows on the bed were awful we didn’t get a good nights sleep at all both woke up in pain in our necks 😫 tried using one pillow but did not help at all, I never usually complain as I have stayed in other Leonardo hotels previously and never had a issue but yeah I was looking forward to a relaxing night and a good nights sleep.
Charlotte
Charlotte,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 30 日
Nice hotel, great location for parking and shopping in Chester
Mike
Mike,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 30 日
Room spotless. Staff amazing. Best Poached eggs ever.
Susan
Susan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 28 日
Location excellent for a wander around Chester. Hotel was well appointed, room very clean and comfortable. Enjoyed.
diane
diane,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 28 日
Top location, ur in the centre, car park opposite, £10 for 24hrs with hotel discount, clean and tidy.