Upon arriving for check in, had to find a bell to ring to speak to someone (there’s a prominent sign saying “ring bell for service” but no bell at sign). Checked in afterward. Couldn’t find an ice machine. After going to the front to ask for ice, was told “it’s temporarily down”. I located the ice machine later on, the “out of order” sign has been up for some time, it’s weathered and you can clearly tell there is no ice available at location. The room was filthy. The “sofa” in the description is a chair. The refrigerator was unplugged and there was a horrible smell coming from it. The bed squeaks anytime you turn. There was a residue of brown substance all over the bathroom wall. You get two pillows, both equate to one, in my opinion. The floors were disgusting! I had a ton of crap covering my socks. Pet hair, dust, etc.