Im so disgusted by my experience here. Rented 2 rooms bc we had 3 adults and 2 kids (only 1 male). They put us on 2 opposite sides of the building. The place is littered with not so savory characters so i went into the office to ask to refund one room and we would all stay together where we feel safe. The man at the desk immediately gave my husband an attitude and refused a refund so I went in and asked to speak to the friendly woman who helped me check in. He wouldn't tell me if she was coming back and started yelling that I should just stay in one room and lose the other money. I said there's no reason I should lose my money, if they had put us next to each other it wouldn't have been an issue but opposite sides, no way. He got really loud and unpleasant so I opened to office door and called for my husband to bring me my phone so I could record how he was behaving toward me. As soon as I turned around the man picked up the phone and acted like he was calling the cops. 40 mins later, no cops, so obviously he was bluffing but I can't believe this man treats customers like this and still has a job. I implore management to check the video. Ps. We put the bath mat down for my kids to take a shower, which didn't drain properly and by the time they got out the towel was disgustly dirty bc the floors clearly haven't been mopped in a long time. This place deserves all the terrible reviews it gets.
susie
susie,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 14 日
I had a great experience during the check in process the woman went above and beyond to help me. However during night shift I had called to get some clean blankets and sheets due to the current ones being dirty with hair and food crumbs not from us. Advised he didn’t have any that house keeping wasn’t there. So no new sheets for us. Ended up checking out after 12 hours due to slamming doors and extremely loud people in the parking lot drinking and not being able to sleep comfortably in bed knowing the sheets had not been changed.
Tamia
Tamia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Robert
Robert,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 5 日
Customer service was exactly what i needed. Precise, welcoming, very helpful with a positive attitude. I was treated very well.
Brandy
Brandy,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 5 日
Barb
Barb,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
pleasantly surprised
Jose
Jose,2 晚商务旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 24 日
Jose
Jose,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Very clean property, bed was very comfortable and the service we received was wonderful.
Shauna
Shauna,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 21 日
Ted
Ted,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 18 日
A lot of cockroaches in the room
Daimir
Daimir,1 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 18 日
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
Emmanuel
Emmanuel,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Mercedes
Mercedes,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 2 日
Eric
Eric,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 1 日
Disnt get EITHER ONE IF MY 50$ SECURITY DEPOSITS BACK EVEB THOUGH THEY SAID THEY DID!!