When we checked in the room was not whst I booked. Also the room had a dead mouse smell. We asked for a change. We were told by the staff she had no authority to make a change. We asked to have her call her manager. The manager got us into the correct room. No bad smell. Correct bed.
William
William,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
April
April,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Nusie
Nusie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Natalie
Natalie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Perfect accommodations for what we needed.
真实旅客
5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 2 日
A Big Meh…
We rented adjoining rooms (the family suite we had originally booked was unavailable when we arrived). One room was definitely more updated whereas the other had a fridge that had broken shelves, rust, and was not in good working order. The staff (other than Robert who assisted us upon check in) were rude, dismissive, and not at all friendly. Although I usually love a Hampton Inn, this one was not worth the stay. We will definitely be booking with another hotel if we travel to Brattleboro again.
Alyssa
Alyssa,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 26 日
Great little spot
Perfectly comfortable for an overnight stay.
The bathroom did have some peeling wallpaper and mold on the ceiling over the tub. Its definitely showing its age, but the front desk clerk was super friendly. She made up for the construction workers in the parking lot who were leering at me when I came in from picking up a bite to eat. It looks like they were staying there. Not the hotels fault at all though. Breakfast looked good too, though I just had a quick piece of toast. Check in sugar cookies were yummy.
Denise
Denise,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
sherri
sherri,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Katie
Katie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
SUZANNE
SUZANNE,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 19 日
Clean room but toilet issues.......
Our room was clean. We checked in after 5 then had to go to meet others for dinner. It wasn't until we got back we realized the toilet had issues. Very slow to flush. Had to resort to using the bathroom in the lobby. We did inform the front desk. They said they'd make a note of it. That is the only complaint we had with staying there.
LuAnn
LuAnn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
Dawn
Dawn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
This is a great hotel!! Other hotels can learn from it.
Mary
Mary,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 26 日
Nicolas
Nicolas,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 25 日
Disappointed pool was closed and no warning
We wanted a pool for relaxing and some exercises but it was closed. It would be helpful if the website for the location would have stated the pool was closed. We would have gone to another location with one that was open. When we checked in the frontdesk clerk acted like we should have known it was closed.
Susan
Susan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Will stay there again
Robert the guest service person was extremely professional and friendly when we checked in. The room was clean. The breakfast was adequate. Had an issue hooking up to the WiFI - also the pool wasn’t available- we did tell the front desk in the morning that the tub was not draining. We hadn’t brought our swim suits so no pool wasn’t an issue. We will be happy to stay there again
Cheryl
Cheryl,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
It was a good place to stay. Only thing is me being a older person and have a hard time getting around the room wasn't exactly as I would've wished for.
The bed was a little too high to be able to get in and out of. The bathroom was safe with the grab in the shiw
Jean
Jean,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Jason
Jason,1 晚行程
Orbitz真实住客点评
8/10 很好
2025 年 3 月 29 日
Booked hotel 10 weeks before the stay specifically so I could use the pool and hot tub for my health condition. 4 days before arriving (1 day AFTER penalty free cancellation), I noticed they posted on their web site the pool & hot tub would be closed for the next 4 weeks (starting a few week before we arrived). When I asked at the front desk when they posted that noticed she said beginning of the month. Letting those with reservations aware of the change should occurred via email. At a minimum a little more notice would have been nice.
Otherwise the stay was good.
George
George,3 晚浪漫旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Very nice
Vasyl
Vasyl,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Great service
Was nice and amazing
Jorge
Jorge,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Arrived at MN. Greeted warmly.
Alan
Alan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 22 日
The check-in was easy. The woman at the front desk was very polite and hospitable. The hotel was conveniently located and comfortable. The only issue was that the pool and hot tub were closed as the heater was broken. I was really looking forward to that hot tub.