4/10 尚可
2025 年 4 月 23 日
Damaged room, fall hazard
Unexpected 20 dollar charge on check in. The charge was refunded on check out. The room was humid but the town had rain and a lot of humidity. The sofa felt slightly damp during the two nights we stayed. The breakfast bar was fair as expected, it was clean and the attendant was very nice. The reason I rated poorly was due to a damaged room issue. We stayed in a handicap room, my husband can only walk with bilateral arm crutches. The drain was located about one foot in front of the sink and it was broken and sunk down about 1.5 maybe 2 inches. My husband had to navigate carefully around it to keep from tripping and fat. I reported the problem at 4:05 pm to a female that was doing the check in, as well as showed her a picture. I informed her of my concern for falls, I asked for it to be covered in some way or repaired. Nothing was done. I re-reported the damage problem to a male on check out.
toni
toni，2 晚家庭旅行
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