My biggest concern was that the door wouldn't lock, and could be open without a key card. If I have not doubled check to see if the door was locked completely, then my room would've been accessible to anyone. Although assistant responded quickly to my concerns, I had to wait over a hour to get serviced. To share some helpful information, I think that your room keepers should double check the doors to make sure they lock completely, and just keep an eye out on the minor things, like the locks because my top lock was also broken as well. Overall I enjoyed my stay besides those those issues .