Roaches in the room, AC didn't work, fridge was broken. Can't recommend this hotel.
Pete
2 晚行程
6/10
Needs a good interior makeover
Gordon
1 晚行程
4/10
We were given a room that was used and not cleaned. Got transferred to a new room, which was not what we wanted (1 king instead of 2 queens) and the bathroom was not clean.
Creed
1 晚家庭旅行
6/10
The customer service was poor. The hotel hallways and elevator were extremely dirty. The hotel room itself was -ok-
Peter
1 晚行程
2/10
This used to be my favorite hotel in Livermore. I have stayed here many times for work. This was my final visit as the quality has seriously degraded over time. It is clear that the owner is not investing in keeping this place going. It started minor with the front desk running out of key card slips so I got a post it with my room number on it. How do you run out? Then it was clear my toilet hadn’t been cleaned and the last guest had a bad day. Then the elevator had a strong marijuana odor. Kids played loud rap music in the halls at night. The air conditioner sound like it was on the verge of breaking. The eggs at breakfast were so disgusting I couldn’t swallow them and spit them in the trash. I will be finding a more professional hotel. This place has degraded to budget motel status.
Steven
1 晚商务旅行
8/10
Anne
1 晚家庭旅行
8/10
We stayed with a small dog, so the upgraded rooms didnt apply to us.
Regardless, room was small but had fridge and microwave and was comfortable.
Breakfast had many options and was always getting replenished.
Only hiccup was on our 2nd day- Many guests got locked out with their key cards(us included) and had to have their cards rekeyed.
Staff was very hospitable.
Many eateries nearby.
Francis A
2 晚行程
6/10
Marc
1 晚商务旅行
8/10
Adam
2 晚行程
8/10
John
4 晚行程
8/10
Berglind
1 晚行程
4/10
The water in the spa was cold, there were kids there playing and unattended, the parents were there but not taking care of their children (3) they were turning on and off the spa repeatedly. I thought kids were not allowed to the spa pool. Additionally in room 218 there was a dog that kept barking non stop. Even thought I respolect animals and their owners if a dog is uncontrollable other guests should not be victims of these annoyance. I called the reception to complained about the dog but the receptionist (who was really kind) said she couldn't do anything, i suggested to call animal control or the police. Sad that other abuse the hotel when is pet friendly.
Ruben
1 晚商务旅行
10/10
Killeen
5 晚商务旅行
8/10
Marquess
2 晚家庭旅行
10/10
christy
2 晚行程
10/10
The hotel is taken care of well. They had a good complimentary breakfast. The associate who checked me in paid attention to my request to the location of my room, which many hotels ignore.
Jeffrey
1 晚商务旅行
10/10
DAN
1 晚行程
8/10
Marquess
1 晚行程
10/10
Abraham
1 晚行程
6/10
Daniel
1 晚行程
8/10
Mario Flores
1 晚行程
6/10
Heather
2 晚行程
10/10
Janeth
1 晚行程
10/10
The room was comfortable and clean. The breakfast was nice with scrambled eggs and waffle makers.
The coffee was good too!
Our check in was made awkward by the clerk. As I got to the counter, I was giving him my name. He kept saying that he didn’t know what I was talking about. I had to start all over saying that I was checking in. Then he seemed to get it. A strange check-in!