When you stay at Jacaranda Nairobi Hotel, you'll be within a 15-minute walk of Sarit Centre and Westgate Shopping Mall. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and The Node Restaurant, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a health club are other highlights.
When you stay at Jacaranda Nairobi Hotel, you'll be within a 15-minute walk of Sarit Centre and Westgate Shopping Mall. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and The Node Restaurant, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a health club are other highlights.
At a glance
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Hotel size
128 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Designated smoking areas
Property amenities
Food and drink
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Barbecue grills
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
What to do
Fitness classes
Pilates classes
Yoga classes
Golfing nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
5 buildings/towers
Built in 1964
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Room amenities
Be entertained
Plasma television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Bathrobes
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Memory foam mattress
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
The Node Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Renovations and closures
The property is closed between June 5 and June 6.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Hotel Jacaranda
Hotel Jacaranda Nairobi
Jacaranda Hotel
Jacaranda Hotel Nairobi
Jacaranda Nairobi
Jacaranda Nairobi Hotel
Nairobi Hotel Jacaranda
Nairobi Jacaranda Hotel
Jacaranda Nairobi Hotel Hotel
Jacaranda Nairobi Hotel Nairobi
Jacaranda Nairobi Hotel Hotel Nairobi
Frequently asked questions
Is Jacaranda Nairobi Hotel currently open?
The property is closed between June 5 and June 6.
Does Jacaranda Nairobi Hotel offer free cancellation for a full refund?
Yes, Jacaranda Nairobi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Jacaranda Nairobi Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Jacaranda Nairobi Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Jacaranda Nairobi Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Jacaranda Nairobi Hotel?
Check-in start time: noon; Check-in end time: midnight. Check-out time is 10 AM.
Is there an onsite casino at Jacaranda Nairobi Hotel?
No, this hotel doesn't have a casino, but Lucky 8 Casino (8-min drive) is nearby.
What is there to do at Jacaranda Nairobi Hotel and nearby?
Onsite recreation at Jacaranda Nairobi Hotel includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Jacaranda Nairobi Hotel also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Jacaranda Nairobi Hotel?
Yes, there are 2 onsite restaurants, featuring local and international cuisine.
Does Jacaranda Nairobi Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Jacaranda Nairobi Hotel like?
Jacaranda Nairobi Hotel is a short 5-minute walk from Sarit Centre and 12 minutes' walk from Westgate Shopping Mall.
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Reviews
Jacaranda Nairobi Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.0
Location
8.4
Staff & service
7.4
Property conditions & facilities
Popular mentions
Location
Service staff
Breakfast
Room
Reviews
Verified
10/10 Exceptional
Feb 9, 2026
Clean, friendly staff, and great location
Beverley
Beverley, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Very supportive staff, incredible location, hotel grounds very well kempt and comfortable. Will book again.
Stéphane
Stéphane, 1-night trip
Verified
8/10 Very good
Mar 3, 2025
Good property for a short stay in nairobi. The price was good and location unbeatable
Aldo
Aldo, 1-night trip
Verified
10/10 Exceptional
May 11, 2024
Really friendly helpful staff, very clean room, no air con. Enjoyed my stay good value.
Paul
Paul, 3-night trip
Verified
10/10 Exceptional
Feb 13, 2025
Excellent location for my needs. Screens on windows might help keep mosquitoes away.
LEWIS
LEWIS, 1-night trip
Verified
8/10 Very good
Aug 23, 2024
Very convenient location. Friendly staff. Property needs renovation.
Imad
Imad, 2-night trip
Verified
8/10 Very good
Sep 10, 2023
A green oasis in a great part of Nairobi. The superior rooms are recently updated and very comfortable. Very nice!
Richard
Richard, 2-night trip
Verified
10/10 Exceptional
Apr 4, 2025
Nairobi convenient oasis
Decent rooms. OK TV channels. NICE gym. Great pool (gets a lot of local school swimming classes.) Super outside areas .. you're in your own beautiful garden within the city. Walk across the street to Sangrit Mall. Quick travel from airport and into West Nairobi via freeway. Good food and prices. Room price can't be beat compared to other similar options
John
John, 2-night trip
Verified
8/10 Very good
Aug 30, 2023
Nice hotel at a good price.
Brian
Brian, 1-night trip
Verified
10/10 Exceptional
Jul 31, 2023
Comfort in the City
Extremely friendly staff, well appointed rooms, in a lovely setting, and great location.
Howard
Howard, 4-night trip
Verified
10/10 Exceptional
Jun 12, 2023
Excellent value for location and faciltities.
Great gym, spa and pool, and good selection for breakfast.
Great to have a green space, and quiet pieve of nature in the heart of nairobi.
emma
emma, 3-night trip
Verified
10/10 Exceptional
Mar 19, 2023
Welcome in the k heart of Nairobi
Welcoming, efficient and friendly. Amazing location.
Howard
Howard, 1-night trip
Verified
8/10 Very good
Jun 11, 2023
It was wonderful
JALAL
JALAL, 7-night trip
Verified
10/10 Exceptional
Mar 19, 2023
Warmth in the heart of Nairobi
Ideal location. Friendly staff. Clean and comfortable. Good breakfast.
Howard
Howard, 1-night trip
Verified
8/10 Very good
Jul 19, 2023
We were harassed by beggars when walking around the area at night. While the beggars don't do anything but beg, it gets annoying. Property needs updating. Staff is amazing. The staff makes it worth staying at. Also, being right by the Sarit was so convenient.
Keeley
Keeley, 8-night trip
Verified
4/10 Fair
Jul 30, 2024
Average hotel but we were given a room with no AC. Then sent to a room with a noisy AC. Then sent to a room without twin beds and I slept on a mattress on the floor.
Staff are friendly and it’s across the street from a nice mall.
H.
H., 2-night trip
Verified
6/10 Good
Mar 21, 2024
The WiFi system does not work well. They use some sort of system that is easily blocked by anti-virus protection and the only solution is get help from their IT guy. I did not have this problem elsewhere like another hotel or at the airport that all had the open access/no password connection. Secondly, this place is in need of serious remodeling and upgrading - it is thread bear throughout. The closet doors were nearly falling off. It is over priced for the status of the facilities.. The gym has equipment that is old and some do not work like the stationary bikes. The only positive aspect is the garden and pool area
James
James, 5-night trip
Verified
10/10 Exceptional
Jan 14, 2024
Rigtig gode faciliteter - trænningscenter spa og fantastisk cafe i dejlig have omgivelser hvor man kunne sidde og arbejde
Jeg kommer bestemt tilbage næste gang jeg skal til nairobi
Inge
Inge, 4-night trip
Verified
8/10 Very good
Mar 28, 2022
Rooms needs updating. The bath tub had cracked tiles etc.
Buffet breakfast is over priced for customers who do not eat a lot of food for breakfast.
LEWIS
LEWIS, 3-night trip
Verified
4/10 Fair
Oct 25, 2020
Poor value for the money
Old, dark, poor internet, mosquitoes in the room.
BRUNO
BRUNO, 2-night trip
Verified
8/10 Very good
Aug 24, 2020
I was the hotel for one night, as I transferred to Nairobi for work. Due to Covid restrictions, most of the hotel was closed/blocked for use, but overall, the room was fine, internet connection good, and had a pleasant stay.
Lisa
Lisa, 2-night trip
Verified
10/10 Exceptional
Mar 10, 2020
It was amazing
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 23, 2020
nice place, beautiful garden, nice staff. location makes it accessible to great restaurants and shops
Verified traveler
4-night trip
Verified
10/10 Exceptional
Feb 12, 2020
Naast Sarit Centre shopping mall en heel goede spa + groot
zwembad. Inrichting is een beetje oubollig maar prima hotel verder en centraal gelegen in Westlands.
Verified traveler
3-night trip
Verified
8/10 Very good
Dec 2, 2019
Great gym, friendly staff, and convenient location!