可以免费取消我在碧海沙滩全包度假村的预订并获得全额退款吗？

是的，碧海沙滩全包度假村在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

碧海沙滩全包度假村有游泳池吗？

是的，有2 个室外游泳池和儿童游泳池。

碧海沙滩全包度假村是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

何时可在碧海沙滩全包度假村办理入住和退房？

开始办理入住：15:00；停止办理入住：不限时间。提前入住需要支付一定费用（视供应情况而定）。退房时间为 12:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。

碧海沙滩全包度假村是否有内部娱乐场？

不，该住宿不设赌场，但阿瓦隆公主赌场（3 分钟车程）就在附近。

在碧海沙滩全包度假村及其附近有什么游览观光项目？

现场活动包括排球，您可以畅享其中，还可以在网球场锻炼提升您的球技。现场娱乐活动包括保龄球和排球。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官，或从 2 个室外游泳池中任选一个畅游。碧海沙滩全包度假村也拥有2 间池畔酒吧、10 间酒吧和夜总会，以及私人海滩、桑拿房和蒸汽浴室。

碧海沙滩全包度假村店内或附近是否有餐厅？

是的，有 8 家店内餐厅，提供墨西哥菜。

碧海沙滩全包度假村配备任何户外私人空间吗?

是的，每间房间都有阳台。

碧海沙滩全包度假村周边区域环境如何？

碧海沙滩全包度假村就在巴瓦罗的在水滨，仅需 10 分钟步行可至白沙高尔夫球场，14 分钟步行可至白色沙滩。

蓬塔卡纳碧海沙滩全包度假村住宿优惠| Hotels.com 好订网

Q: 碧海沙滩全包度假村有游泳池吗？

是的，有2 个室外游泳池和儿童游泳池。

Q: 碧海沙滩全包度假村配备任何户外私人空间吗?

是的，每间房间都有阳台。

10/10 绝佳

2024 年 11 月 4 日

Good

Jilu，4 晚行程

Expedia真实住客点评

8/10 很好

2025 年 12 月 18 日

Staff were fantastic

Nicholas，16 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 25 日

Entretenimiento, comida y el equipo de trabajo en todo momentos muy atentos. Nos encontramos encantados con el hotel, definitivamente un destino para volver. 100% recomendado.

Jaimary，5 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 6 日

This resort is so close to perfect with one glaring exception - the food. Very few items on the buffets or in the restaurants were served anywhere near hot, and the last thing you want is tummy problems from a seafood stew not kept at a safe temperature (and at the pool, I heard numerous guests mention a partner in the room sick or being sick themselves). The food itself was varied, but very average to bland and there wasn't enough fresh seafood on offer. Pizza and pasta were present for the kids at every meal, and the buffets had theme nights but good, fresh seafood was sadly lacking. The air-conditioned spaces were cool and comfortable, but the larger open areas would benefit from overhead fans to move the air. The bars were numerous and the frozen drinks were plentiful and varied. The pools were amazing and so large that guests could use floaties. The beach was great with fabulous cabanas for the Privelege Club guests. I'd definitely recommend going for the Privelege option - better lounge chairs, and a food and drink service both on the beach and by the pool. There were life guards and security on the beach and at the pool. Our "suite" was nice but nothing different than any normal hotel room. Did I have a great time? Yes. Did I avoid eating things I wanted to because of food safety questions? Yes. Would I go back? I don't know. I can get over uninspired tasting food, but jeez, I don't know where the kitchens were, but from the food temps, offsite would be my guess.

Jill，7 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 5 日

Christian，4 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 2 日

Piscinas agradáveis

Francisco，7 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 28 日

Hotel maravilhoso, voltaria várias vezes! Piscinas lindas, serviço de bar ótimo, comidas deliciosas! Funcionários muito agradáveis em todos os setores, com destaque pra Alfonso, no bar da piscina, rapaz nota 10! Quarto espaçoso, sempre climatizado. Mar lindo na frente! Saudades já e muita vontade de voltar! Um abraço a todo o Ocean Blue & Sand!

Diego Afonso，3 晚结伴旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 22 日

Remember the time

Arriving to room directly in front of pool under construction, such an eye sore. Refrigerator wasn’t working, everything inside was hot, so I requested another room close to the operating pool (2 pools) to find out those are for the Premium guests. It’s my birthday weekend, if I had of the construction to the pool, I would’ve chosen another hotel. I chose that room for the pool view, my pool view is an eyesore. Staff was as accommodating as they could be, by changing my room the next day, closer to the end of the building. Since one of the pools was closed, the premium guests were looking at you like you’re breaking the rules. We all wore colored bracelets, it was a very unpleasant feeling for us, when you’re just trying to enjoy the pool.

Monique，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 15 日

Resort Maravilhoso, com muitas atividades e equipe de animação perfeita Comida é maravilhosa e os funcionários todos muito simpáticos Amei minhas férias

Patrícia de Cassia，5 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 10 日

Joaquin jesus，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 3 日

The internet seems ok, on certain area in the resort. The staffs were excellent. We couldn't really use the balcony due mosquitos infestation in the back .

rotes，5 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 27 日

richard，3 晚结伴旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 22 日

Muy bien servicio pero te sientes avisado un poco por el personal administrativo tratando de venderte los paquetes y más membresias turísticas

Maria Mishelle Herrera，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 22 日

Convienence

Delfina Maria，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 22 日

ASHLEY MARIE GELY，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 21 日

Good service! Lucia our server in the lobby at nights is just amazing and beyond.... The attention of the staff was great, everything always clean and the food offer in the buffet was yummy 😋... Will come back soon!!!

Stephanie，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 21 日

Excelente hotel

ANDREA NANET LUGO，4 晚行程

Expedia真实住客点评

8/10 很好

2025 年 9 月 21 日

Amabilidad de los empleados

Eileen，4 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 9 月 21 日

Muy bueno.

Zoralys，2 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 9 月 19 日

I liked the entertainment every night, but did not like the communication about events that were going on around the resort, there was none. Didn't like the lack of restaurants open every night. Only one open at the most. All restaurants were very warm and uncomfortable to eat in. We left the Italian restaurant the first night because it was so warm. When we went the next night we were told they were only serving wine and beer, but then saw many people getting mixed drinks. Waiters seemed confused most of the time of who came in the restaurant first. Really disliked being bombarded and pressed to listen to the timeshare speech, we just wanted to relax and enjoy our time.

Mary T，6 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 19 日

The staff were very friendly and welcoming, and the property was clean, safe, and beautifully maintained. The white sand beach is stunning, and one of the highlights was meeting Pinky, the adorable flamingo who made the experience extra special. The entertainment team was excellent—funny, engaging, and kept activities interactive and enjoyable throughout the day. The food was good i would say 6.5 to 7 over 10. The only downside was the sales presentation. On the second day, the sales team insisted on spending close to an hour explaining membership options. What began as “just five minutes” turned into multiple people coming in with more “updates.” While I understand they need to promote their programs, the approach felt pushy and took away valuable time that could have been spent relaxing by the beach or pool. A better approach would be to be clear and transparent from the start—offer guests the choice at check-in, explain how long it will take, and let them decide without pressure. That way, those interested can participate fully informed, while others can focus on enjoying their vacation. Overall, aside from that one issue, my stay was wonderful. The combination of friendly staff, a beautiful beach, safe and clean facilities, great entertainment, and of course Pinky the flamingo, made it a memorable and enjoyable experience.

rabih el，3 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 9 月 19 日

I was there for 4 nights 5 days. The staff were all very friendly. The food was terrible. Everything was salty and the variety wasn’t enough. I ordered room service a few times and that’s where my issue was. First time i ordered the room service i was in my towel on the balcony catching some air. I guess i didn’t hear the door and the gentlemen proceed to enter my room to give me my food. Didn’t think anything of it gave him a tip and said thank you. The second time i ordered room service i left a note on the door saying please bring the food inside i needed to step out really quick to the reception office. As i get back to the room an hour goes by and i thought about my food. I called to see if it was on its way or maybe they were just busy. She proceed so say they knocked and no one answered and they saw the note but couldn’t leave the food in front of the door . Had i known they wouldn’t go into my room with a note being on the door i would’ve waiting for my food before heading to the office. I assumed because the gentleman automatically came in my room the first time WITHOUT permission that they would be able to leave my food in the room while i was gone for 15 minutes. No one did anything when i filed a complaint. Overall the bar by the pool is great. Alfonso and Franklyn are the best bartenders there !

Chassidy，4 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 9 月 19 日

Specialty restaurants either did not have air conditioning or it was broken, had to leave in the middle of dinner because the restaurant it was too hot. Additionally, no food was available between 11:30 AM and noon.

Wendy Z，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 18 日

Tyler，6 晚行程

Expedia真实住客点评

8/10 很好

2025 年 9 月 18 日

Jolie，4 晚家庭旅行

Expedia真实住客点评

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