clean,but old. The carpet seems new. Bathroom had been renovated. When I went into the roo,you could smell a old hotel odour. Price was not that expensive,overall I rated 65 out of 100.
qixuan
qixuan,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2023 年 10 月 19 日
The Room smell really bad, sure is someone been vomit before because we check in at a late time around 9p.m cause of our flight delay, so we didnt bother to change, but it was a really bad experience.
KWI FUNG
KWI FUNG,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
Michael
Michael,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
Really comfortable friendly hotel.
Easy efficient check-in.
Room was spacious with plenty of room for two.
Noticed water on the floor in the bathroom between the toilet pan & side wall - mopped it up with toilet paper - but it reappeared a few hours later.
Keith
Keith,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Nice hotel, with plenty of free parking.
Within walking distance of the NEC, BP Pulse Arena and Resort World and also the train station and airport.
Room was nice, clean and spacious, complimentary toiletries and a very well stocked tea tray.
Good Wi-Fi available throughout the hotel.
Nice bar and restaurant which was reasonably priced. Breakfast is buffet style and very well stocked. Food was beautiful.
On site gym, swimming pool, sauna, steam room and jacuzzi which is free to use for all hotel residents.
All staff very pleasant, friendly and helpful.
Will definitely stay here again.
Matt
Matt,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 15 日
The hotel is very dated, which would be okay, if it was at least clean. Dust, black mould, splattered greesy walls in the breakfast area. If I could rate a zero star for cleanliness, I would.
Naomi
Naomi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Great stay!!
Enjoyed a brilliant one night stay. Reception staff were helpful. Room was clean and tidy. Used the complimentary spa facilities and that was clean and everything to temperature. Staff there were polite and attentative. Bar food was fresh and plentiful, so was breakfast. Breakfast staff were very polite. It seemed all the staff were genuinely enjoying their jobs and giving good customer service.
Only downside was although there were blackout curtains, they were too far away from window and took short - sunrise lit up the room, so to speak.
In the eco side of things, having a refillable hand soap/shower gel on wall instead of little tubes would be better, I think.
Cheryll
Cheryll,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 13 日
Abbey
Abbey,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Really well located for the NEC plus just down the road from the station. The staff were friendly and helpful.
Kathryn
Kathryn,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 11 日
carl
carl,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 10 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Quick and easy check in. Nice spacious, clean room.
Lots of parking.
Sally
Sally,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Good
Ben
Ben,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Lovely and comfortable bed, rooms were average size
Sonia
Sonia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Great place to stay
Really beautiful place to stay. I went to the Pulse and I have osteoarthritis and was a bit worried about walking there,but it's literally round the corner.
Staff very friendly and attentive. Room very clean. Plenty of tea and coffee which is good. Nice shower products. Very good for other places near the train stations and the airport. Restaurants look great I did not use them. But I would highly recommend and will book again if needed. Thankyou.
Alison
Alison,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Fantastic!!!
Neil
Neil,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Very clean. Helpful staff. Free biscuits in room.
Timothy
Timothy,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Food and drink were excellent. Room very comfortable. The staff were amazing and went above and beyond to make our stay perfect.
CHRISTOPHER
CHRISTOPHER,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Okay but in need of an upgrade
I clearly stayed when Crufts was on, I think I should have been told this when I booked, the hotel is dog friendly which is great but there were a lot of dogs at the hotel and they were barking both outside and in the rooms which disturbed my sleep before a long early morning flight.
Rooms were clean but starting to look dated and in need of an upgrade.
Derrann
Derrann,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
Bathroom needed a good clean and rooms dated
Hotel was comfortable for a nights stay. Rooms are dated and in neednof modernisation but does the job for a night stay. Bathroom very small sink right in front of face when on the toilet! Bath panel broken, hairs on the floor, bath panel full of dust and glass on shower panel needed a good clean!
Julie
Julie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 24 日
Brett
Brett,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 24 日
Nina
Nina,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 24 日
Location great!
Hotel is dated but for the price we paid it was very good value for money. Rooms very clean so can’t fault that!
The spa needs an upgrade (nowhere to get changed apart from in public or in the toilet) and the jacuzzi was old but functional.
Restaurant portions were huge and good food, staff really nice.
Location perfect for BP pulse, it’s a ten minute walk.
Jenny
Jenny,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
Concert stay
Second stay here, good location for nec and no pulse music venue, both an easy 10 minute walk away.
Rooms are basic but functional.
Good breakfast but a little bit pricey at £14 per head.