Nice hotel and facilities. Concierge service was great, as they took care of spa appointment and late checkout. However, we arrived in our room to find there was no shampoo, conditioner, nor body wash. I called the front to request and it took far too long to receive the items. The next day we went out for sightseeing, only to return to the room to find it had not been serviced. It was past 3 o'clock, and I've never stayed at a hotel to find housekeeping hadn't taken care of a room by this time. Once again, I had to call to the front to request room maintenance. So while we enjoyed the overall hotel feel and experience, some of the basics were lacking.
Michael H
Michael H,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Kim
Kim,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 19 日
Not worth it
Mold on the desk. No coffee maker and no water for the price paid. Resort fee for what?
grace
grace,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Prestige club check-in and check-out people were gracious and very helpful. Club staff was also very gracious. Loved the gym and adjacent sandwich/smoothie/coffee shop. Didn't see the pool, but adult kids said it was nice. Rooms were spacious and beautiful. Only negative was an interaction with a dealer and a pit boss. I get it that they were just doing their jobs when checking the IDs of my young-looking 22 and 24-year-old sons. But they were rude and aggressive, demanding their IDs while they were just walking by the craps tables. Could have been smoothed over with a "sorry but we have to check to make sure." Instead, they acted like pissed-off crooked cops who learned that the brown kid they were going to stomp was the mayor's son. Not cool. Am glad that I slept on it instead of jumping on social media and review sites while angry. Their loss, we cashed in our chips and left. The Palazzo is a beautiful place and the staff obviously tries hard to please. So I won't let one blemish change my view of the place.
William K
William K,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 4 日
This Stay was Top Notch. The Best of everything.
a Much needed Mother/Daughter trip
John
John,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 2 日
ALMA
ALMA,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 28 日
Excellent!
Noehmi
Noehmi,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 11 月 18 日
The smell of cigarette smoke seemed to linger everywhere—not just in the casino but in our bedroom, the hallways, and nearly every corner we visited, leaving me with a slight headache. While the Club Lounge staff were friendly, their service was nothing remarkable. The food they provided was marginally better than the breakfasts offered at roadside motels during our travels—and that’s saying something.
CHEON
CHEON,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 15 日
Amazing place to stay. The prestige club lounge is something great to enjoy.
David
David,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 9 月 12 日
Navjot kaur
Navjot kaur,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 3 日
Gladys
Gladys,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 9 月 1 日
Impossible de prendre le petit déjeuner car mes enfants ont moins de 21 ans et que le restaurant « semblait » réservé aux plus de 21 ans (nous avons bien vu des enfants au petit déjeuner donc la vraie raison devait être différente)
Notre problème n’a ému personne dans le personnel, nous sommes donc aller prendre notre petit déjeuner au Caesar Palace.
La prochaine fois nous séjournerons ailleurs.
Tres déçu
Olivier
Olivier,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 14 日
Staff in the lounge were wonderful, friendly and efficient. They made the holiday.
Pauline Sandra
Pauline Sandra,12 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 30 日
Geweldig verblijf, de Frans prestige club is een absolute aanrader!
dennis
dennis,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 25 日
Alles einfach perfekt
Michael Erhard
Michael Erhard,8 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 25 日
Alina
Alina,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 21 日
Definitely was a nice place to vacation
Rooms are beautiful
Troy Edward
Troy Edward,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 7 月 12 日
Buena
Sergio
Sergio,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 11 日
Fabulous stay, yet again. They are being modest when they say light fare, it was a meal!
Gilbert
Gilbert,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 3 日
The Prestige Club Lounge is an outstanding perk. Breakfast, happy hour, grab and go water/coffee - if you plan around what the Lounge offers (schedule later shows/dinners to maximize happy hour, start each day with breakfast), the benefits will far exceed the cost, especially considering Las Vegas prices if you went elsewhere for the equivalent amount of food & drinks. Service was excellent and everything we had ranged from good to great - we'd definitely go back.
First experience at the Palazzo after previously staying at the Venetian and although it's a similar experience with many shared benefits, my wife and I preferred the Palazzo side, overall.
Michael
Michael,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 5 月 2 日
Elizabeth
Elizabeth,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 3 月 23 日
The best thing about the property os the concerage who went above and beyond to help us
mary
mary,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 3 月 21 日
Room service was great and I really liked being able to send a text for other services. Don't waste money on the Prestige Lounge - the food is is nothing spectacular. My 'city view' was pretty much limited to Treasure Island and the Venitian building.