6/10 好
2025 年 7 月 28 日
Honest & specific review of Rez Inn Chesapeake Gre
Hotel is decent, in a good area. Front desk & breakfast attendants were excellent.
Lobby clean & well staffed. Pool table & basketball table great additions to the hotel. The halls seemed clean & well maintained.
Housekeeping was requested every other day. Our stay was Monday- Sunday & they came ONE TIME. We had to put our garbage cans in the hall & ask the front desk for towels & toilet paper.
Our room did not have the appropriate cookware required to use the stove. The warming drawer of our oven was completely crooked & had obviously been damaged prior to our arrival.
The dishes that were put away prior to our arrival weren't clean & dishwasher pods/dish soap was not provided until we asked for them.
There was a sign indicating each room's freezer made ice but ours had no ice maker. There were no ice trays so we bought our own. There were no ice machines ANYWHERE in the hotel & when we asked the kitchen staff for ice one day they apologized & said their own machine was broken.
The pool itself was dirty- a layer of dirt/sand was on the bottom for our entire stay. Hot tub has been removed and the floor where it was had standing water in the middle. Towels were plentiful and clean.
Breakfast selection was outstanding each day. Tons of options & everything cooked well.
Staff was great but the hotel itself needs improvement. We like the Residence Inn brand & have stayed at other locations but this one did not fair as well as other Residence Inns we have enjoyed.
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