1. No tooth brush provided;
2. Body wash is not in place in the room and customers need to request it at reception;
3. No daily room cleaning service;
4. Customers need to replace towels at reception
5. A weird thing has been found in the fridge with weird smell;
6. Air conditioner with noise;
7. The tea bag container is dirty;
8. Low variety of choices for breakfast buffet
To my disappointment, it is more like an serviced apartment rather than a "4 stars" hotel or resort.
Tim
Tim,3 晚行程
Expedia真实住客点评
10/10 绝佳
2017 年 11 月 4 日
XINGMIAO
XINGMIAO,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2017 年 5 月 15 日
Comfortable hotel
Really comfortable hotel
Nice Staffs
Beautiful view
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Luke
Luke,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Brett
Brett,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Very convenient location. 2 tram stops to Cavill S
Kevin
Kevin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Xiao-Keng
Xiao-Keng,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 22 日
When we got there the receptionist was on there break so we couldn’t get in to the building. Then we had to pay $20 per day extra for parking and when we booked the description said parking not that you had to pay for it. For the first four days the whole way from the left to our room was so smelly they only came in once to change the bedsheets in two weeks. They came in on the third day that we were there and then we had to ask for them to have someone come in and change the sheets as it was hot and it’s pretty filthy to be in the same sheets for 10 days besides that the room was a good size. One of the receptionist was extremely helpful. The rest of them were very average.
Diane
Diane,11 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Great condition!!
So good!!
Do
Do,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 31 日
The property was dated and room we stayed in needs a freshen up. The staff were fantastic, pool areas great. Having the tram literally outside the door was good. We would happily stay here again
Debbie Anne Frances
Debbie Anne Frances,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 26 日
真实旅客
3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 25 日
The hotel facilities are great but the room was very old (but clean) and there is a terrible smell in the halls, worse at different times but always present. Bed was comfortable.
Cleaners did a great job to room but a clean is only done at half way through your stay and only if you have a longer stay or there’s no clean. No daily room clean had the room feeling a little dirty to live in with sand, old sheets and towels etc but I must have missed that detail when booking.
Parking was very easy and the location is good if you don’t want to be in the main area but only a short walk away. The beach is close by. The tram is outside the hotel gate which is great and theres a convenience store only a small walk away.
Alixandra
Alixandra,10 晚行程
Wotif真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Everything
Debra
Debra,6 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 17 日
Kitchen needs serious cleaning and perhaps new appliances and cupboards - spotted 2 cockroaches
Cupboards have bad odours
Bathroom tile looks like third world country’s tile
All rooms needs new furnitures
I think the owner needs to be considerate when supplying laundry powder and dish washer powder - amount provided will barely take you through 1 wash so please buy your own dishwasher tablets and laundry powder and take some hand towels as they only provide 1. Also forget about using the dish drying rack as it has moulds all over. Lounge and cushions needs serious washing/refreshing as they look sad and stinks.
Shona
Shona,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 16 日
Jättebra läge, bra poolområde, ok gym. Lite slitna rum men helt ok.
Cathrine
Cathrine,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 14 日
The property isn’t new but it is very clean and comfortable. The location is fantastic with an easy stroll to the center of surfers and 2 min to the beach, and the tram station right outside. We loved the pool and our 1 bedroom apartment was very spacious and came with washer/dryer. I would stay there again and recommend to others.
mel
mel,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 13 日
Best pool in Gold Coast
Maroun
Maroun,5 晚家庭旅行
Wotif真实住客点评
8/10 很好
2025 年 1 月 5 日
Loved the room and view was magnificent. Upsetting to be charged per day for parking when I booked and it was noted as included. Disappointing that no room cleaning and was not able to get clean towels told by receptionist to wash myself as I had machine in appartment which I found rude. My husband was chased and growled at by a residents dog that was off leash in the car park and lift very concerning with young children around.
Wendy
Wendy,9 晚家庭旅行
Wotif真实住客点评
10/10 绝佳
2024 年 12 月 29 日
真实旅客
7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 21 日
Joan
Joan,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 21 日
The kitchen didn’t have much it it but was very nice and big, needed more dishsoap or dishwasher pods. Fridge leaked water a little and the lights were very dim and yellow in the bathrooms but other than that was a great place to stay. Would come back
Charlee
Charlee,2 晚结伴旅行
Wotif真实住客点评
10/10 绝佳
2024 年 12 月 11 日
Ahmed
Ahmed,9 晚行程
Wotif真实住客点评
4/10 尚可
2024 年 12 月 5 日
Third year that we have holidayed here and each year has been worse. The amenities and accomodation is in poor condition. The high rise building construction next door is extremely noisey from dawn to dusk. The rooms are old, the fridge was tiny and all of the plastic door shelves were missing. Everything outside is rusted. The little interaction with the front of house staff was us standing at the desk with no acknowledgment and then literally 5 words spoken to us. I wouldn’t bother coming back here. The money isn’t worth it.