I have booked for family 2adult and 2 children, but they gave me a room with 1 single bed and 1 double bed only. The wall is so thin and was woke up by the sound from next room. The condition is a bit rundown and old
Chui Man
1 晚家庭旅行
6/10
Weather fine Hotel very tired looking have noted all Britannia ones are the same. Over priced for cheap dirty tired hotel.
Jacquie
1 晚行程
8/10
John
2 晚行程
8/10
Beautiful hotel with lots of history. Room basic but clean. Hotel amenities brill and bingo and entertainment very good. Can't wait to stay again
Debbie
2 晚家庭旅行
2/10
Dirty. Room smelt like urine and the carpet was soggy. Placed in a top attic window with window looking into a window tunnel, with it being so windy the window kept blowing open through the night and it was so noisy.
Both my daughters have coughs since going (foisty and mould probably to blame). Bar staff miserable except one young lad. Check in said 1pm on a Wednesday... But couldnt check in till 3. Very dirty overall and saw several police visits to hotel rooms.
Will NOT be returning.
Craig
2 晚家庭旅行
4/10
Room was way too hot all night, room very basic and dark,lack of plug sockets and one was broken. Very noisy with doors banging and loud voices. Drinks poor quality and flat for the high cost. Poor cleaning standards in the gents toilets with toilet paper thrown onto the ceiling tiles. Over cooked breakfast with what appeared to be tinned mushrooms, and a poor set up no tea pots for tea had to make in the cup no milk on the tables really needs an overhaul. A hotel that needs more attention to detail and a facelift to bring it up to a good basic standard. The company that owns it needs to realise that they are a custodian of a beautiful building and treat it as such. Shame when the views from the bar area are so nice.
Philip
1 晚行程
6/10
Dirty cups in room on arrival. No plug sockets worked. Didnt feel clean. Needs a huge renovation . To expensive for what it is
Melissa
3 晚行程
10/10
Darren
1 晚家庭旅行
2/10
Due to event organiser changed the weekend dates, I booked into this hotel. They won't change the date because it was non-refundable booking. Bit they simply don't answer phone calls nor emails. Hotel.com tried for me to no avail. We came anyway to enjoy North Wales and Llandudno. Despite the owner of this hotel reassuring how much money has been invested to modernised this hotel. I can't see any modern fixtures or items or decor. There must be only three rooms which have been modernized because the one I stayed in is nothing like the photos online. I just hope I haven't brought any creatures home with me.
Chris
2 晚家庭旅行
10/10
NIRMALA
2 晚家庭旅行
8/10
Jo
1 晚行程
2/10
The rooms provided were below the booked category, Lack of cleanliness, including spider webs, Very small room sizes, Missing bathtubs, The family room booked for 4 people was only suitable for 3, Rude staff behavior, Nonfunctional internet/Wi-Fi, Excessive noise from the exhaust fan.
Jaydeep
1 晚家庭旅行
10/10
Nice place
Excellent service with reasonable price
Nasir
1 晚家庭旅行
8/10
Andrew
2 晚行程
10/10
Mohamad
1 晚行程
10/10
colin
1 晚行程
4/10
Vicki
1 晚行程
8/10
Vivek
2 晚行程
10/10
Nice hotel in a great location with friendly staff
Helen
1 晚行程
8/10
The view was excellent. The outside needs a clean and paint.
真实旅客
2 晚家庭旅行
10/10
Had a room that tv didnt work in and bath was dirty told the recepction and they moved us to a bigger and better room. Staff was very helpful.