It’s our 2nd time long stay in Kyoto and we selected this hotel since the location. We stayed 23 nights in this hotel. The checking lobby is at Kyoto station and there was free shuttles to bring us to the hotel. The hotel location, room style/size/cleaness/convenience are quite good, I can give 5 stars . But two thins are really bad that only deserve 1 star to me. One thing is hotel only offers one time cleaning during my 23 night stay , to me which is acceptable but I’m not enjoy this condition also think not reasonable. Another thing is the worst and extreme dangerous! I even doubted it violate public safety law policy or law : the hotel locked the window of patio, they told me it not allowed to enter patio and they need to locked the window physically. Then I found out if there is fire alert or something dangerous happens, we don’t have chance to escape from the patio window. We don’t have chance and I don’t know if the glass could be easily broken while urgency. This is extremely not put hotel guest safety and life into a good method to deal with neighborhood quiet requirement( not allowed to enter patio).
The window lockdown is indeed an extremely violation of hotel guest , I serious recommend the hotel find the way to deal with this, this serious safety concern give the hotel 0 stars since they didn’t consider fire/urgent escape into a good way.
Everything you need for a long stay and great location
Chieh
Chieh,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 2 月 25 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2023 年 8 月 15 日
今次一家四口住了3晚,房間非常整潔、乾淨,浴室寛敞,另外值得一讚是內有洗衣機,極之方便!
唯一是位置放二条內街不太近車站,而且check in 的地方更是在另一所大厦,雖然酒店可安排免費穿梳車送到住的地方,但卻沒有回程車的安排,這樣對行李多的住客確實有點不便!總括來說,酒店都算滿意的。
Po Yee
Po Yee,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Tien Duc
Tien Duc,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
Location was ideal , quiet and pleasant area.
The apartment was far too stuffy. We were not allowed to have the balcony doors open , only 10cm , so we had no access to fresh air. My partner has breathing difficulties and can’t have the air conditioning unit on all the time. Had we known this previously, we would have chosen a different apartment in Kyoto. It’s not ideal that it’s not mentioned in the posting either !!
The carpets really need cleaning, lots of stains.
Lesley
Lesley,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Yan
Yan,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 15 日
Not a bad place to stay at overall, good location.
The hotel was a good stay overall, it was close to a lot of nearby places in Kyoto as it is in a residential area. There are only 4 towels so if you have 3 guests staying you will have to do a load of laundry every night if you want your towels to be dry the next day for your next shower. The check in process went smoothly although it is not near the accommodation. However, they supply a shuttle bus service to take you directly to your hotel so that solves the issue of transporting all of your luggage on a bus or train. Not a bad stay overall.
Samir
Samir,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Windows can’t open
Very clean, very new,
Cooking utensils available
One bottle of water, instant coffee bags, tea bags available
Only bad thing is, windows can’t open, very stuffy
Très bel appartement avec un rapport qualité/prix des plus acceptables. Les transports en commun sont proches ainsi que les restaurants et l'épicerie. Secteur tranquille et appartement super propre. Un peu compliqué pour retrouver le bureau près de la gare pour l'inscription. Nous étions dans la suite.
Pierre
Pierre,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 27 日
Great location, perfect for a family stay.
We really liked this hotel and suited our family. We stayed in the room with a double bed and tatami area where our 2 children stayed. We appreciated the washing machine with soap and 2 toilets! The area was quiet which suited us well and was safe walking from bus/ metro stations. We had plenty of transport options around also a good selection of bakeries to chose from for breakfast. I liked the drying room and they gave you laundry soap which was great. I would definitely stay here again, a short walk to the food market in Nishiki and surrounding shopping areas.