Superb customer service! We had our honeymoon trip at Amsterdam and stayed at the Tribe hotel for 5 nights. When we entered the room, what surprised us was the warm welcoming treats - a box of macaron with a champagne, together with a handwritten card by the hotel staff! We really felt so heartwarming❤️
We unfortunately found some problems in the room, but the counter staff swiftly helped us to change the room and also kindly offered a complimentary breakfast to us as compensation though we had not asked for it. This excellent customer service is really impressive! What a pity that we forgot to ask the staff her name. She was a friendly and pretty girl who always wore a sweet smile on her face. She also cared about our experience in the new room. How attentive she was! We really wanna express our thankfulness to her and also other staff who provided assistance to us during our stay!
The room was modern and spacious enough. We loved the design and the atmosphere. There were lots of food offered in the breakfast buffet and the environment is good and relaxing.
This hotel is definitely the most impressive one among our 14-day stay in the Europe and we would choose this hotel if we visit Amsterdam again! Thanks Tribe for giving us such a good memory during our honeymoon🩷
真实旅客
5 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 10 月 23 日
Man Sin
Man Sin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 20 日
O quarto e equipe e comodidades do hotel excelentes. Alem da localização, proxima ao metro que da acesso rapido ao centro da cidade
Neusa
Neusa,8 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 19 日
Lækker morgenbuffet
Jakob
Jakob,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 15 日
Aymane
Aymane,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 9 日
charles
charles,3 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 1 日
We booked 3 rooms in total and were only able to check into 2 rooms the 3rd room was not available until 7pm which is unacceptable.
We were repeatedly asked to come back in half an hour and the room should be ready on our 4th attempt at 5pm were we then offered a different room on another floor which wouldn’t be practical as we travelled as a family with one child which is why we wanted to be next to each other.
To have someone wait 4 hours to check in after travelling from another country is unacceptable.
We had to leave to hotel to get some food in hope the room would finally be ready when we returned but to my surprise we were only offered a free drink for the inconvenience.
One free drink is unacceptable considering it affected all 6 members of our travel party.
I don’t expect a full nights refund to be issued but least a partial refund or discount charge.
I am confident hotels.com will look into this matter and compensate us fairly.
Thank you
William
William,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 28 日
Gillade boendet överlag. Dyrt att parkera dock.
Bilal
Bilal,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 28 日
Das Hotel liegt unmittelbar neben dem Bahnhof und Busbahnhof Amsterdam Noord. Man kommt innerhalb weniger Minuten in das Stadtzentrum. Das Hotel ist sehr geschmackvoll und modern eingerichtet. Die Mitarbeiter versprühten gute Stimmung und waren schnell und hilfsbereit. Wer ein gutes Preis-Leistungs-Verhältnis sucht, ist hier gut aufgehoben.
Sascha
Sascha,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 27 日
객실도 깨끗하고 위치도 좋고 객실 안에 커피 머신 너무 좋았어요
Bom
Bom,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 20 日
Fantastisk rom!
Bjørnar
Bjørnar,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 18 日
Wenche
Wenche,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 15 日
Muy buen hotel localizado en un sitio tranquilo, con acceso al metro muy cerca, habitación cómoda y muy buen desayuno
Maria
Maria,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
Satisfeito
Adriano
Adriano,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Staff amable, buenas instalaciones en general, muy buen desayuno, sitio tranquilo