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The Nici

4.0 star property
Beach hotel with spa, near Bournemouth Beach

Choose dates to view prices

Experience the charm of Bournemouth City Centre at The Nici, where eco-certified luxury meets modern comforts. Unwind with a massage or facial at the onsite spa, indulge in international cuisine with ocean views, and enjoy free in-room WiFi. Guests rave about the helpful staff and love lounging by either indoor or outdoor pool.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Spa
  • Bar
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Beach towels
  • Valet parking
  • Self parking

For families (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY1,130
CNY1,356 total
includes taxes & fees
Nov 16 - Nov 17

Why we love this property

Beach bliss and more
White sand and direct beach access await at this hotel. Beach towels are provided. Ocean views enhance dining while nearby water adventures beckon.
Spa retreat
This hotel's spa provides daily facials and massages in special rooms. A sauna, hot tub, and garden create the perfect wellness escape.
Diverse dining options
This hotel's restaurant serves international cuisine with garden, ocean, and pool views. Guests can dine al fresco or enjoy continental breakfast at the bar.

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room (Inland Cosy)

Minibar, in-room safe, desk, laptop workspace

Room (Inland Cosy)

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Renovated in 2022
Blackout drapes/curtains
Private bathroom
Bathrobes
Rainfall showerhead
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Inland)

Family Room (Inland) | Minibar, in-room safe, desk, laptop workspace

Family Room (Inland)

Highlights

Air conditioning
Connecting rooms available
LED TV
Renovated in 2022
Blackout drapes/curtains
Private bathroom
Bathrobes
Rainfall showerhead
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Suite, Poolside (Garden)

Minibar, in-room safe, desk, laptop workspace

Suite, Poolside (Garden)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Private outdoor hot tub
Air conditioning
Connecting rooms available
LED TV
Renovated in 2022
Blackout drapes/curtains
Private bathroom
Bathrobes
Private hot tub
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Renovated in 2022
Blackout drapes/curtains
Private bathroom
Bathrobes
Rainfall showerhead
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View

Minibar, in-room safe, desk, laptop workspace

Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Renovated in 2022
Blackout drapes/curtains
Private bathroom
Bathrobes
Rainfall showerhead
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Inland)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Inland)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Renovated in 2022
Blackout drapes/curtains
Private bathroom
Bathrobes
Rainfall showerhead
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Sea View

Minibar, in-room safe, desk, laptop workspace

Suite, Terrace, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Private bathroom
Bathrobes
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
Hair dryer
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Cosy Annexe)

Room (Cosy Annexe) | Minibar, in-room safe, desk, laptop workspace

Room (Cosy Annexe)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
LED TV
Renovated in 2022
Blackout drapes/curtains
Private bathroom
Bathrobes
Rainfall showerhead
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The NICI)

Suite (The NICI) | Minibar, in-room safe, desk, laptop workspace

Suite (The NICI)

Highlights

Air conditioning
Connecting rooms available
LED TV
Renovated in 2022
Blackout drapes/curtains
Private bathroom
Bathrobes
Rainfall showerhead
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Deluxe Room with Sea View

Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2

Suite with Sea View

Air conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for Suite With Terrace And Sea View

Minibar, in-room safe, desk, laptop workspace

Suite With Terrace And Sea View

Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for Inland Family Room

Minibar, in-room safe, desk, laptop workspace

Inland Family Room

Air conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for Inland Cosy Room

Minibar, in-room safe, desk, laptop workspace

Inland Cosy Room

Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for Inland Standard Room

Minibar, in-room safe, desk, laptop workspace

Inland Standard Room

Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for Poolside Garden Suite

Minibar, in-room safe, desk, laptop workspace

Poolside Garden Suite

Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for The NICI Suite

Minibar, in-room safe, desk, laptop workspace

The NICI Suite

Air conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2

Suite (the Nici)

Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2

Room (Cosy Annexe)

Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2

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Bournemouth Highcliff Marriott Hotel

  • Pool
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  • Parking available
  • Internet access
8.4 out of 10, Very Good, 457 reviews
The price is CNY733
CNY879 total
includes taxes & fees
Nov 9 - Nov 10
Bournemouth Highcliff Marriott Hotel
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About the neighborhood

Map
W Hill Rd, Bournemouth, England, BH2 5EJ

What's nearby

  • Bournemouth Beach - 3 min walk - 0.3 km
  • Bournemouth International Centre - 6 min walk - 0.5 km
  • Oceanarium - 6 min walk - 0.6 km
  • Bournemouth Pavillion Theatre - 9 min walk - 0.8 km
  • Bournemouth Pier - 9 min walk - 0.8 km

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive
  • Southampton (SOU) - 42 min drive
  • Bournemouth Station - 7 min drive
  • Branksome Station - 8 min drive
  • Parkstone Station - 13 min drive

Restaurants

  • ‪Bar So - ‬6 min walk
  • ‪Brewhouse & Kitchen - ‬7 min walk
  • ‪Old Harry Rocks Bar & Restaurant - ‬2 min walk
  • ‪Brasserie Blanc - ‬3 min walk
  • ‪Smokin' Aces - ‬6 min walk

About this property

The Nici

The Nici is a great choice for your beach stay in Bournemouth, putting you near activities like surfing/body boarding, windsurfing, and kayaking. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body treatments. Offering ocean views, South Beach Restaurant serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a 24-hour fitness center, and a hot tub are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 88 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Uncovered onsite self parking (GBP 27 per night)
    • Uncovered onsite valet parking (GBP 27 per night)
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • Beach access
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • 3 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Area rugs in room
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

South Beach Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
South Beach Bar Snug - Overlooking the ocean and pool, this bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 15 to 30 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 35.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50 per pet, per night

Parking

  • Uncovered self parking costs GBP 27 per night
  • Uncovered valet parking costs GBP 27 per night
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

The Nici Hotel
The Nici Bournemouth
Savoy Hotel Bournemouth
The Nici Hotel Bournemouth

Frequently asked questions

Does The Nici offer free cancellation for a full refund?

Yes, The Nici does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Nici?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Nici?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of GBP 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Nici?

Yes. Self parking costs GBP 27 per night. Valet parking costs GBP 27 per night.

What are the check-in and check-out times at The Nici?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at The Nici?

No, this hotel doesn't have a casino, but Genting Casino Bournemouth (12-min walk) is nearby.

What is there to do at The Nici and nearby?

Have fun with nearby activities like fishing, kayaking, and body boarding. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Nici also has an outdoor pool and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near The Nici?

Yes, South Beach Restaurant offers alfresco dining, international cuisine, and garden views.

What's the area around The Nici like?

The Nici is in Bournemouth City Centre, a short 6-minute walk from Bournemouth International Centre and 7 minutes' walk from Bournemouth Beach.

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Reviews

The Nici Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Amenities

9.0

Staff & service

8.8

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • The outdoor pool was a highlight, being heated to a comfortable temperature and offering a relaxing experience. (17 reviews)
  • The property is a short walk from the beach and pier area, making it a great place to explore the area by foot. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Location
Ambience
Breakfast
Car
Bed
Bar
View

Reviews

10/10 Exceptional

Lovely property with attentive staff in great location.
Richard, 1-night trip

10/10 Exceptional

Amazing places to stay

Clean room, with coffee and tea facilities in the room! Spa was clean, modern and great outdoor pool! Would definitely book again! Nice view of the seaside and close to the centre of Bournemouth. Only downside was the parking, as limited spaces best to get there early to get a spot.
Jade, 1-night trip

8/10 Very good

Great location, friendly staff. South Beach restaurant understaffed and desserts were average, but otherwise good food and service. Sauna was broken for a couple of days but good once fixed.
Michael, 6-night trip

10/10 Exceptional

We have loved our sunny, relaxing stay - than you for making everything so special.
Louisa, 1-night trip

8/10 Very good

Good location nice decor would stay again

Overall good stay. One negative: Doors into rooms although rubber sealed but no of seals touch the door/frame so anyone in hallways seems are already in your room.
Sarunas, 2-night trip

10/10 Exceptional

Amazin ppl
Julia, 1-night trip

10/10 Exceptional

Cleanest hotel we have ever stayed in. Pool area was amazing.
Carol, 3-night trip

10/10 Exceptional

Miami like hotel

It is a lovely hotel and nice staff, just couple of staff in the spa need more training of how to deal with guests in a better way. Overall I recommend it.
Asser, 1-night trip

10/10 Exceptional

A 5 star stay at a 4 star property. I cannot say enough about the quality of service and the ambience of the Nici Hotel. From the valet parking, check in and restaurant staff, everyone was extremely polite and helpful. Nothing was too much and everyone was professional. The property itself is stunning (especially the pool and dining areas) and our room was the perfect size (get one facing the sea, so worth it). Highly recommend the afternoon tea and continental breakfast (all fresh and delicious). Highly recommended to visitors to Bournemouth and we will definitely be back.
Marcus, 2-night trip

10/10 Exceptional

Beautiful hotel, in a great location. Very friendly staff. I had a lovely break with a friend, the sun shine added the extra sparkle
Katie, 1-night trip

10/10 Exceptional

Beautiful stay

Beautiful stay. Only wished we stayed longer. Welcome drinks were a nice touch Would say if you dont have to kids to mot come in summer holidays as the pool and spa arent peaceful and are dominated by kids
Natalie, 2-night trip

10/10 Exceptional

Lovely stay, brilliant for families - vibrant atmosphere. Food could be better but everything else is brilliant
Susan, 1-night trip

10/10 Exceptional

Loved The Nici!

Absolutely loved our 3 night stay at The Nici. Staff are wonderful, food and drinks super tasty and we would definitely return. The icing on the cake for us was how dog friendly the hotel is. We watched the hotel Christmas decorations going up yesterday so it looks even more magnificent - tempted to make another trip leading up to the festive celebrations. Great hotel!
Amanda, 3-night trip

10/10 Exceptional

Perfect stay!

The room and facilities were lovely. Very friendly staff including valet parking guys. Very helpful and sparked up conversations effortlessly. Perfect location being close to the town centre too.
Emily, 2-night trip

6/10 Good

I booked an annexe room and upon arrival was escorted through out of the main hotel, through the car park to the room. I expressed my discomfort at staying here alone as I didn’t feel safe. As the hotel was fully booked I couldn’t move room. I was really disappointed by this as there were still a room available on the website at the time. I didn’t sleep well as the entrance was onto the car park. The room itself was very clean and had a comfortable king bed. I found the staff friendly but the food was very average and overpriced. The pool area was busy as the weather was lovely during my visit, beds were reserved by 9:30 each morning. Overall, when comparing the room price, which didn’t even include breakfast, I don’t think I would visit again. Had the location of the annexe been accurately described I wouldn’t have booked such room and maybe had a better experience
Orla, 2-night trip

8/10 Very good

Average

An average hotel at expensive rates. Bed was comfy. Price was hiked up as concert was on at Wembley.
jonathan, 2-night trip

10/10 Exceptional

A beautiful property, lovely rooms. We believe the restaurant staff need better trained. Not up to the quality of the hotel.
GARNETT, 3-night trip

8/10 Very good

Like - gym, outdoor eating/drinking space, deco, pool facilities Dislikes - service in old harry rocks, size/condition of hotel lift, smell of stairs/room landing area, inexperience of some of the staff at breakfast
BRADLEY, 2-night trip

10/10 Exceptional

Fab on every level. We shall return!
Arie, 1-night trip

10/10 Exceptional

Outstanding

Hotel was fabulous spacious funky clean fun classy Indoor and outdoor pool. Heated !!! Staff friendly but professional. Will be back.
Sandra, 1-night trip

10/10 Exceptional

Brilliant stay. It was like a cross between a stay in Miami and the South of France- and we were only in Bournemouth. Highly recommend. Staff also lovely. Went out of their way to help. We will be back.
Claire, 1-night trip

10/10 Exceptional

Amazing stay, again!

Fantastic, wonderful place and an amazing NYE. Staff went beyond and the food was amazing. Would highly recommend. One comment, even if you order a bowl of olives in the bar it all comes with a service charge. A small surprise when you’ve spent a few quid in the bar over 4 days. But that’s it, perfect otherwise.
Mark, 3-night trip

8/10 Very good

This is our third stay here. We do love it but I still think there are things that could be improved. For the price, nothing should be too much trouble. We stayed in 2 x garden suites with 4 adults and 2 children. Rooms were lovely, although there was a broken leg on one chest of drawers which could be a hazard. Lovely bathrooms, plenty of towels and robes and the free rum is a nice touch. Things that let us down a little was the service around the pool - if they could offer drinks service or even QR codes for self ordering that would make it better. The service at old Harry rocks bar during the day is very slow. We also phoned reception a few times for little things, that either weren’t delivered or we just simply couldn’t get hold of anyone. Generally staff are friendly and accommodating. Spa area is lovely and not too busy - however every time I have been there is always people speaking on their phones, which ruins the relaxing experience. Perhaps there could be signs up about this?
Rachel, 2-night trip

10/10 Exceptional

This hotel is an absolutely stunning example of style meets comfort and so much thought has gone into the finer details. Children are very well catered for and the rooms are splendid. Staff were amazing and even at the busiest times did their best to accommodate. I had a flat tyre when I came to leave and everyone rallied around to help me and get fixed. 10/10
bethany, 1-night trip

6/10 Good

We've had the pleasure of staying at this hotel before. The location is ideal, and overall, it's a lovely establishment. However, our recent stay was somewhat marred by inconsistent staff attitudes. While some members were really lovely, others seemed disinterested and conveyed their reluctance, creating an awkward atmosphere for guests. While our first visit featured a fantastic breakfast, this time around, it was a bit more on the average side. The hotel possesses all the elements one would expect from a 5-star experience, but there's a sense that it falls just short of fully embodying that luxurious standard.
Stefan, 2-night trip