Service in the breakfast room was very very slow and having to ask for everything repeatedly... tea, toast, missing items on breakfast. The food is good but service very poor. Impossible to get someone's attention also.
Check out is 11am which is very early when breakfast is so slow. I dont know of any other hotel with 11am check out. And they stick to it rigidly, ringing to get you out and turn off cards access at 11am.
Rooms are basic and small, bathrooms need a revamp. There isnt even a seat to sit on in the lobby.
I wouldnt recommend it as a good experience for the price of the hotel. Plenty of other better places to stay in Cork.
Patricia
Patricia,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 13 日
Bruno Pascal
Bruno Pascal,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
From the moment we arrived to check in to checking out everyone was so friendly, courteous and helpful. Thank you so much to all concerned.
Judith
Judith,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
The hotel is lovely with a beautifully updated piano bar. There’s a nice little restaurant for breakfast and lunch. The rooms were a little outdated but were still very nice. The only thing we didn’t like was the parking lot was about a kilometre away so make sure you drop your bags off at the hotel first
Lee Ann
Lee Ann,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 5 日
great
centrally located. bathroom small but overall room nice for the area. fun bar downstairs.
Jill
Jill,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
This is a wonderful hotel and you are lucky if you can get a room!
tracy
tracy,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
Un hôtel historique en plein centre.
Chambre confortable.
Cependant la ville de Cork n'est pas intéressante. Il vaut mieux rejoindre des hôtels dans la campagne environnante.
Alain
Alain,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 26 日
I expected so much more. The room we had was like a dungeon. You couldn't open the window as it was up against an outside corrugated wall.
The heating didn't work . We had to phone receptionto get the air con going but the radiator still did not work.
The room was tiny and the expeller in the bathroom came on immediately on turning on the bathroom light so it woke my partner when I need to use the bathroom. Charging €15 to park your car in a car park which was a 5 min walk away was the most expensive in Ireland. To use the hot tub was €20 extortionate. No nice seating area in the foyer.
This is an overpriced city hotel which at best is very ordinary. Its 2 star at best with crazy prices. Its not a Brehon Hotel or similar.
Soooo disappointed as I was expecting so much more
Gearoid
Gearoid,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Niamh
Niamh,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Elaine
Elaine,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
Something went on in that room before I arrived but room appeared clean. I came across papers and Trojan package at the bottom of the bed. Although I was a bit disgusted, it was too late to complain, so I kept it to myself.
James
James,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 19 日
Vale pela localização.
O hotel tem uma ótima localização e uma decoração muito bonita.Mas, fiquei muito chateada pois não me deram o tipo quarto que reservei.Questionei, falaram que o hotel estava lotado, depois me ofereceram uma opção que também não era a que reservei.Fiquei muito decepcionada, pois escolhi a categoria com muito cuidado, avisei que era meu aniversário de 25 anos de casamento.Deu a sensação que nem prestaram atenção.
Anna C
Anna C,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Historical and centrally located
This is an amazingly beautiful hotel and so full of history! The service was kind and attentive. Really great experience.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Edgar
Edgar,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Excellent - Highly Recommend
The Imperial Hotel was grand, spacious, and beautifully clean. Staff was friendly and accommodating, the room was pristine, and the entire hotel was beautifully-decorated. My wife and I enjoyed the superb walkability to shops/pubs/restaurants directly behind the hotel as well. I would definitely love to stay here again.
Alexander
Alexander,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
paul
paul,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 9 日
Ann
Ann,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Robert
Robert,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Two guys from California
We are having trouble understanding where to park, one of the assistant managers helped us located the parking garage by accompanying us in our car and we making back to the hotel sharing options in the area - quite an above the ordinary service - sorry I do not recall his name - the other service was excellent too.