El personal de recepcion no es amable y menos con los huespedes que vienen por agencia, es que te lo hacen sentir así con su trato.
Las habitaciones venida a menos, la silla del escritorio rota y el dispensador del jabon liquido del baño no funcionaba. Tuvieron que venir a cambiar ambas cosas.
El restaurante tiene una carta muy extensa y variada, pero la comida es muy fea.
Gustavo
2 晚商务旅行
10/10
Jhony Darcy
1 晚行程
8/10
RAMON
3 晚行程
10/10
RAMON
3 晚行程
4/10
Me dieron una habitación para discapacitados, lo cual no había solicitado y la ducha estaba rota. Perdí mucho tiempo con el cambio a otra habitación, lo cual me perjudicó con todo ese retraso. Se nota que no hay un buen trabajo de housekeeping.
No ponen jabones sólidos, solo el primer día y los elevadores no funcionan bien.
Gustavo
2 晚商务旅行
10/10
Excelent Service
Arturo
3 晚商务旅行
10/10
It was greet. The staff was great and exceptional service really they went above and beyond to treat us well.
Jose
1 晚家庭旅行
4/10
No water offer at the rooms, incredible
Not even a single little one
Patagonia
1 晚商务旅行
8/10
All is great as a Hotel in Trujillo! I must say I have stayed several times before as there are no other hotels that offer cleanlines and accomodations quite like it. However, I beleive water quality is not up-to-par. They must not have much of a rigorous maintenance for this and it concernes me. Hot water comes out smelling like burnt plastic and it causes my sensitive skin type to itch a bit. I don’t have skin allergies but this one makes me react somehow. So much so, that I have started to pour some San Luis water bottlles after every shower in order to prevent this and feel clean after. They should add a water treatment system for this hotel. I for once, would not mind at all if they were to charge me $10-20.00 more for this accomodation per night if necessary. I think you could even advertise it and it would definitely be considered a mega plus for foreigners like me.
JOSE
2 晚商务旅行
10/10
Muy buena atención.
Pierina
3 晚家庭旅行
10/10
Excellent property
I would highly recommend
Laurence
2 晚浪漫旅行
8/10
El personal de recepción y de servicio en la zona de sauna es poco amable con los huéspedes.
Demoran en el check in, te discriminan por venir de una reserva de una agencia.
No hay jabón sólido para las duchas
Gustavo
2 晚商务旅行
10/10
What a lovely spot! The staff here are incredibly friendly and super helpful.
ada
1 晚行程
10/10
Good
jhoselyn
1 晚行程
10/10
I was very pleased with my stay.
真实旅客
2 晚行程
6/10
No cubrió el destino en mi reserva y demasiado caro como adicional.
Miguel
2 晚浪漫旅行
10/10
Marcos
2 晚商务旅行
10/10
Personal A1, instalaciones siempre limpias, estacionamiento seguro y gran variedad de platos para el almuerzo, cena. Gran estadía asegurada
LIBNI
1 晚结伴旅行
10/10
Miguel
1 晚行程
8/10
ramon
3 晚行程
10/10
Excellent hotel specially the staff. Simon our waiter for breakfast and lunch was marvelous, attentive and went out of his way to make sure we got what we wanted. He also
Made excellent food recommendations. He is a superior asset to this hotel. If we return in the future, it will be in great part because of him.