Very pathetic experience. The Hotel first dishonored the booking confirmed through Hotel.com. My son was forced to wait for few hours for room against confirmed booking and it was given only after the intervention of Hotel.com from India as local support at Dubai is not available. The guest has to argue for Breakfast for which charges are included in the tariff. A big question mark of checkout time. As per Hotel.com , the check out time at hotel is 1500 hours whereas at Dubai, the Hotel Desk ask its guests to vacate the room at 1200 hours. Very painful and pathetic stay and not much help is available from Hotel.com.
VINOD
Hotels.com真实住客点评
4/10 尚可
2018 年 2 月 19 日
Horrible
Horrible customer service
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2018 年 2 月 14 日
Problem the first night
First night at around 3 am the guys from next door started knowing our door that was soooo scary ..we cld the security and the night manager ..he then changed our room .
The staff is very pleasant ..
Sply asad at the front desk he was very sweet and helpful
anisha
anisha ,4 晚行程
Expedia真实住客点评
2/10 很差
2018 年 1 月 30 日
Tolle lage
Ausser dass dieses hotel sehr gute verkehrsanbindung verfügt,gibts kein andern grund für mich hier irgendwann nochmals zu übernachten,trotz des email mit der reservierungsnummer von expedia war meine buchung niemanden bekannt .45 minuten musste ich warten bis ein der mitarbeiter die buchung rausgefunden hat einchecken sollte gegen 14 uhr möglich sein aber erst gegen 15 uhr war das zimmer bereit hatte ne suite für 103 euro die nacht gebucht ,ausser alte möblel schimmel im bad veraltet teppichboden stinkende zimmern hat dieses hotel wirklich nicht zu bieten ausser Nachtclubs im hotel .
so
so,1 晚行程
Expedia真实住客点评
2/10 很差
2018 年 1 月 24 日
Very Bad experience
Very bad hotel
Nose all the night from the night club you cant sleep
Breakfast was desaster as they have problem this is why they send us to an indian rest out side the hotel which was dirty
The key was not working for 2 days
No hot water in the room
hani
hani,2 晚行程
Expedia真实住客点评
4/10 尚可
2018 年 1 月 21 日
The whole facility was very disappointing but if you are only looking for a place for showers and sleep, it could serve its purpose.
真实旅客
1 晚行程
Expedia真实住客点评
4/10 尚可
2018 年 1 月 16 日
Noisy
Noise (especially bass) could be heard until 3am even on the 6th floor!
真实旅客
4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 1 月 5 日
Nawaf
Nawaf,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2018 年 1 月 2 日
JONG WOOK
JONG WOOK,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2017 年 12 月 25 日
العيب الوحيد صوت الموسيقى الصاخبة طوال الليل
mostafa
mostafa,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2017 年 12 月 9 日
stay was good.
front door office manager was very helpful. other staff also quite helpful. ali and asif helpers were amazing at your request. asad, and hakim at reception were helpful better than the previous staff.
Mohammed
Mohammed,4 晚商务旅行
Expedia真实住客点评
4/10 尚可
2017 年 8 月 18 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2017 年 7 月 12 日
business
good Hotel (quality / price )
Bachir
Bachir,5 晚行程
Hotels.com真实住客点评
4/10 尚可
2017 年 7 月 10 日
Average.
Asked for slipper .no one gave .For room service phone was not working.
Arun
Arun,1 晚行程
Hotels.com真实住客点评
2/10 很差
2017 年 6 月 30 日
After confirm reservation no room available
I made online reservation through Expedia,got the confirmation but when I went to hotel ,reception staff inform me that Expedia has cancelled my booking because I not paid, since I was knowing these is lie, so I had shown confirmation to staff and show him that I have to pay at hotel after that staff inform me that we are fully booked , and help is done by them its worst experience by Expedia, and by hotel
rk
rk,1 晚行程
Expedia真实住客点评
6/10 好
2017 年 5 月 23 日
Book you room through web-sites, you will get just 4 walls to stay, Generally Hotel never ask your comfort, in 6 days of stay , i never get a room with good view out-side.
This is worst with online system
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2017 年 4 月 3 日
Good location and near in all store
it is great and fabulous bear in mtro and bus stop great staff
camiile
Expedia真实住客点评
4/10 尚可
2017 年 3 月 20 日
Noisey night
Because of night life in the hotel it's not comfortable.
真实旅客
Expedia真实住客点评
6/10 好
2017 年 3 月 9 日
Good hotel but don't provide drinking water
Just was shocked and disappointed when the hotel denied drinking water as they said no water is provided ?? Not even 2 bottles everyday!!
Dilip
Hotels.com真实住客点评
2/10 很差
2017 年 3 月 4 日
Terrible , inforgetable
Not good at all for business persons and families, 2 bars and a night club + prostitutes , pimps, yelling securities, etc. Wow !!!!!!!!
No sleeping during the nights because of horrifying noise of band, drum and extra loud music !!!!!!!!!!!!!!!!!!!!!
Terrible internet.
Bad promising management and staff.
真实旅客
Expedia真实住客点评
4/10 尚可
2017 年 3 月 1 日
Teleurstellend
Geen goed hotel, schimmel in de kamers, toen wij het aangaven zei de hotelpersoneel dat het de verf was terwijl je de schimmel al ruikte zodra je de kamer opendeed. wij vroegen naar een ander kamer maar dat was op dat moment niet beschikbaar we zouden de volgende dag om 8 uur een ander kamer krijgen maar kregen die niet, bij navraag werd gezegd kom maarom 2 uur terug, dan was t weer dat er weer geen kamers waren en dat het de volgende dag wel het geval zou zijn. Personeel negeerde ons, We vroegen ook nog om een taxi om ons af te zetten op de airport en toen werd er gezegd neem maar buiten 2 taxi's.
Nooit meer daar.
真实旅客
Expedia真实住客点评
6/10 好
2017 年 2 月 24 日
Great Locations and value for money..
small things that could make a difference are the absence of tea/coffee making options in the room, weak wifi due to routers being placed in the passage from the rooms.. Staff were courteous but one guy (Ali) was excellent.. the pubs are pricy and serve a different purpose altogether but the downside is, guests not allowed in the rooms.. I had read about the noise and asked for higher floors and got a room on the top floor.. perfect to cut out the noise completely!! Whatever little the hotel lacks is made up by the Location, it is a great value for money proposition!!