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Hampton Inn & Suites Phoenix-Surprise

2.5 star property
Surprise hotel with outdoor pool

Choose dates to view prices

At Hampton Inn & Suites Phoenix-Surprise, unwind with a full breakfast and rejuvenate at the spa tub or outdoor pool. Previous guests rave about the helpful staff and delicious breakfast, making this hotel an ideal choice for those seeking relaxation with amenities like a gym, 24-hour business center, free WiFi, luggage storage and newspapers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Hot tub
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is CNY719
CNY824 total
includes taxes & fees
May 28 - May 29

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Studio, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

2 Queen Beds Room, Non-Smoking

  • Sleeps 5
  • Free WiFi

Two Queen Studio Suite with Sofabed

  • Sleeps 5
  • Free WiFi

King Studio Suite with Sofabed

  • Sleeps 3
  • Free WiFi

Mobility Access King Studio with Roll in Shower

  • Sleeps 4
  • Free WiFi

View all photos for Mobility Access Two Queen Studio with tub

In-room safe, iron/ironing board, free cribs/infant beds

Mobility Access Two Queen Studio with tub

  • Sleeps 6
  • Free WiFi

Mobility Access Two Queen Room with Tub

  • Sleeps 4
  • Free WiFi

View all photos for One king studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

One king studio sofabed nosmoking

9.6 out of 10
Exceptional
(26 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Two queen beds nonsmoking

Two queen beds nonsmoking | In-room safe, iron/ironing board, free cribs/infant beds

Two queen beds nonsmoking

9.4 out of 10
Exceptional
(90 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Two qns studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

Two qns studio sofabed nosmoking

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express Surprise by IHG
Stadium Village
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 1,007 reviews
The price is CNY741
CNY849 total
includes taxes & fees
May 26 - May 27
Holiday Inn Express Surprise by IHG
Compare similar properties
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About the neighborhood

Map
14783 W Grand Ave, Surprise, AZ, 85374

What's nearby

  • Fred Kuentz Center - 4 min drive - 2.3 km
  • R.H. Johnson Center - 5 min drive - 3.0 km
  • State Farm Stadium - 29 min drive - 26.6 km
  • Desert Diamond Arena - 30 min drive - 27.0 km
  • Phoenix Convention Center - 50 min drive - 58.9 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 32 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Better Buzz Coffee - ‬5 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪McDonald's - ‬3 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Hampton Inn & Suites Phoenix-Surprise is a great choice for a stay in Surprise. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in available
    • Express check-out available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Free reception (select days)

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (1216 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Frequently asked questions

Does Hampton Inn & Suites Phoenix-Surprise offer free cancellation for a full refund?

Yes, Hampton Inn & Suites Phoenix-Surprise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn & Suites Phoenix-Surprise?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.

Are pets allowed at Hampton Inn & Suites Phoenix-Surprise?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hampton Inn & Suites Phoenix-Surprise?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hampton Inn & Suites Phoenix-Surprise?

You can check in starting at 3 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hampton Inn & Suites Phoenix-Surprise?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (18-min drive) is nearby.

What is there to do at Hampton Inn & Suites Phoenix-Surprise and nearby?

Hampton Inn & Suites Phoenix-Surprise has an outdoor pool and a hot tub, as well as a fitness center.

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Reviews

Hampton Inn & Suites Phoenix-Surprise Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, delicious, good, and top tier with many choices. (59 reviews)
  • The pool area was clean, well-maintained, and inviting, with many guests praising its cleanliness and pleasant atmosphere. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Bed
Family friendly
Air conditioning
Location
Coffee
Restaurant
Parking

Reviews

Verified

10/10 Exceptional

I love hampton inns they rarely disappoint
Denise, 1-night trip
Verified

10/10 Exceptional

Very comfortable room and quiet.
Cindy, 1-night trip
Verified

10/10 Exceptional

Breakfast was top tier. Staff was incredibly friendly. Room was clean and in good condition. I will most definitely stay here again. Thanks for making my birthday special!
Vanessa, 2-night trip
Verified

10/10 Exceptional

Our stay was great
Deana, 2-night trip
Verified

10/10 Exceptional

Friendly staff, clean hotel
Brian, 2-night trip
Verified

10/10 Exceptional

Friendly staff, clean & comfortable room, quiet, good breakfast and free EV charging!
Elizabeth, 2-night trip
Verified

10/10 Exceptional

Great hotel. Friendly staff, nice rooms.
Brian, 1-night trip
Verified

10/10 Exceptional

Great service, clean/comfortable room!
Manuela, 1-night trip
Verified

10/10 Exceptional

Had a clean room and the staff was amazing.
Julian, 3-night trip
Verified

10/10 Exceptional

My family enjoyed the stay
Joni, 1-night trip
Verified

10/10 Exceptional

My family enjoyed the stay
joe, 1-night trip
Verified

10/10 Exceptional

The room was spotless, the staff was so friendly and nice. We really enjoyed our stay and look forward to staying in the future at the Hampton Inn & Suites, Phoenix-Surprise.
Valerie, 2-night trip
Verified

10/10 Exceptional

I enjoyed my stay, I will definitely stay again
Karlayvet, 1-night trip
Verified

10/10 Exceptional

Had a great night of sleep, the free breakfast was great and the free EV charging was a game changer!
Lipika Sanjay, 1-night trip
Verified

10/10 Exceptional

The hotel was nice. I thought the lighting in the room was rather dark. The internet kept cutting out
Timothy, 6-night trip
Verified

10/10 Exceptional

Staff was very accommodating and courteous.
Troy, 1-night trip
Verified

10/10 Exceptional

Clean! Paula was great & friendly!
Brandie, 3-night trip
Verified

10/10 Exceptional

Great place, I loved the pool and jacuzzi. The breakfast buffet was delicious.
Sergio, 1-night trip
Verified

10/10 Exceptional

I choose this hotel because of it's proximity to Banner Dell Webb Hospital.
carl, 2-night trip
Verified

10/10 Exceptional

Wonderful staff, beautifully maintained newer property
Nicholas, 1-night trip
Verified

10/10 Exceptional

Have stayed here several times. Never had any complaints
Robert, 3-night trip
Verified

10/10 Exceptional

Great room and fantastic breakfast
Grzegorz, 1-night trip
Verified

10/10 Exceptional

Very nice value!
John C., 4-night trip
Verified

10/10 Exceptional

Lindy at the front desk was awesome and accommodating!
Russ, 2-night trip
Verified

10/10 Exceptional

Always a nice place and clean place to stay
Lawrance, 2-night trip