Hampton Inn & Suites Phoenix-Surprise

Property class: 2.5
Surprise hotel with outdoor pool

Choose dates to view prices

Hampton Inn & Suites Phoenix-Surprise is a great choice for a stay in Surprise. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers say great things about the helpful staff and breakfast.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Hot tub
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is CNY737
CNY845 total
includes taxes & fees
Oct 11 - Oct 12

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 KING BED STUDIO SUITE W/ SOFABED NONSMOKING

A hotel room with a bed, a television, a seating area, and a window with blinds.

1 KING BED STUDIO SUITE W/ SOFABED NONSMOKING

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free wired internet

View all photos for 2 QUEEN BEDS STUDIO SUITE W/ SOFABED NONSMOK

A hotel room with two beds, a television, a desk with a chair, and a lamp.

2 QUEEN BEDS STUDIO SUITE W/ SOFABED NONSMOK

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with a view.

2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a sofa, a TV, and a desk.

Studio, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

A hotel room with a television, two beds, a desk, and a blue chair.

Studio, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with blinds.

2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for One king studio sofabed nosmoking

A hotel room with a blue sofa, a desk with a chair, a lamp, a framed picture on the wall, and a round mirror.

One king studio sofabed nosmoking

9.6 out of 10
Exceptional
(30 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Two queen beds nonsmoking

A wooden desk with a flat-screen TV, a blue office chair, a lamp, and a microwave.

Two queen beds nonsmoking

9.4 out of 10
Exceptional
(100 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Two qns studio sofabed nosmoking

A hotel room with a blue sofa, a desk with a chair, a lamp, a framed picture on the wall, and a round mirror.

Two qns studio sofabed nosmoking

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

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9.4 out of 10, Exceptional, 1,000 reviews
The price is CNY765
CNY876 total
includes taxes & fees
Oct 5 - Oct 6
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About the neighborhood

Map
14783 W Grand Ave, Surprise, AZ, 85374

What's nearby

  • State Farm Stadium - 29 min drive - 26.6 km
  • Westgate Entertainment District - 30 min drive - 25.9 km
  • Phoenix Convention Center - 50 min drive - 58.9 km
  • Grand Canyon University - 50 min drive - 35.2 km
  • Mortgage Matchup Center - 50 min drive - 59.3 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 32 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪Better Buzz Coffee - ‬5 min drive
  • ‪McDonald's - ‬4 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

  • Hampton Inn & Suites Phoenix-Surprise is a great choice for a stay in Surprise. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

Hotel size

    • 100 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in available
    • Express check-out available
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Free reception (select days)

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (1216 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Frequently asked questions

Does Hampton Inn & Suites Phoenix-Surprise offer free cancellation for a full refund?

Yes, Hampton Inn & Suites Phoenix-Surprise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn & Suites Phoenix-Surprise?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.

Are pets allowed at Hampton Inn & Suites Phoenix-Surprise?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hampton Inn & Suites Phoenix-Surprise?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hampton Inn & Suites Phoenix-Surprise?

You can check in starting at 3 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hampton Inn & Suites Phoenix-Surprise?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (18-min drive) is nearby.

What is there to do at Hampton Inn & Suites Phoenix-Surprise and nearby?

Hampton Inn & Suites Phoenix-Surprise has an outdoor pool and a hot tub, as well as a fitness center.

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Reviews

Hampton Inn & Suites Phoenix-Surprise Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, excellent, wonderful, and top tier with a variety of delicious options. (72 reviews)
  • The pool area was clean, well-maintained, and nicely kept. (11 reviews)
  • Plenty of free parking was available and convenient for guests. (6 reviews)
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Popular mentions

Service staff
Room
Breakfast
Bed
Family friendly
Air conditioning
Location
Coffee
Amenities
Restaurant

Reviews

Verified review

10/10 Exceptional

Staff at check-in was so kind and inviting. I appreciate it after a long day.
Verified review

10/10 Exceptional

Room was perfect and tidy, bathroom was clean and functional! Breakfast was delicious, filling, and warm! Pool was well-maintained and clean! Only small problem was that the hot ton could have been just a *smidge* hotter. The staff were helpful and friendly. Overall, extremely pleased with our stay and will be returning at some point!
Verified review

10/10 Exceptional

Staff really helpful and the property really clean, breakfast was perfect
Verified review

10/10 Exceptional

Very friendly staff, well-appointed room and excellent breakfast buffet! Will definitely stay at this property again when in Phoenix.
Verified review

10/10 Exceptional

Very clean and staff was extremely helpful. Breakfast was good and a big variety of foods ❤️
Verified review

10/10 Exceptional

Room was clean. Pool was maintained. I will plan to come here again!
Verified review

10/10 Exceptional

Wonderful hotel…clean, great amenities, good location, friendly staff, great complimentary breakfast!
Verified review

10/10 Exceptional

Very comfortable room and quiet.
Verified review

10/10 Exceptional

Clean facility, nice breakfast with many choices, convenient location.
Verified review

10/10 Exceptional

It was amazingly clean. The staff was absolutely wonderful and friendly! I don’t think I’ve ever experienced such a wonderful experience with staff. I recommend this place with a +10!!!
Verified review

10/10 Exceptional

Great hotel. Friendly staff, nice rooms.
Verified review

10/10 Exceptional

Friendly staff, clean hotel
Verified review

10/10 Exceptional

My family enjoyed the stay
Verified review

10/10 Exceptional

My family enjoyed the stay
Verified review

10/10 Exceptional

Great service, clean/comfortable room!
Verified review

10/10 Exceptional

Breakfast was top tier. Staff was incredibly friendly. Room was clean and in good condition. I will most definitely stay here again. Thanks for making my birthday special!
Verified review

10/10 Exceptional

Friendly staff, clean & comfortable room, quiet, good breakfast and free EV charging!
Verified review

10/10 Exceptional

Had a clean room and the staff was amazing.
Verified review

10/10 Exceptional

Very clean. Staff was kind and helpful. Breakfast was good. Really enjoyed our stay.
Verified review

10/10 Exceptional

Friendly front desk employees, clean room
Verified review

10/10 Exceptional

Our stay was great. Good location to SunCity grand. Friendly staff. We sat by the pool which is nice, didn’t go in the water so don’t have any input on that.
Verified review

10/10 Exceptional

Always a nice place and clean place to stay
Verified review

10/10 Exceptional

Great place, I loved the pool and jacuzzi. The breakfast buffet was delicious.
Verified review

10/10 Exceptional

The room was spotless, the staff was so friendly and nice. We really enjoyed our stay and look forward to staying in the future at the Hampton Inn & Suites, Phoenix-Surprise.
Verified review

10/10 Exceptional

Staff was very accommodating and courteous.