First off our stay was good. Room was nice, clean and comfortable. Notes - Shampoo container in bathroom of Rm 205 is coming off the wall and door towel hook is coming off the door (both are glued). To serve you, I have to comment that your breakfast staff (2) seemed to be doing their best but were clearly overwhelmed at times. The price for the buffet's available selection was high comparatively. Observations - the coffee decanters and the silverware bins were empty. Order breakfast was about +20 minutes. Coffee was finally made available when we were done with breakfast. This may just been a bad moment but guests did seem frustrated. A lady asked for grapefruit juice with her breakfast seeing a container in the bar area where orders were being taken, she was told by the register they did not have the key for that, it was for drinks for the bar. Summating this - accommodation is a valued service behavior, for the lady that wanted grapefruit juice that did not happen. All that being said, we did have a very pleasant stay.