In the heart of Auckland, Quest On Nelson welcomes you with a garden oasis and a bar. Stay connected with in-room WiFi, unwind at the gym or take a dip in the indoor pool. Previous guests appreciate the aparthotel's proximity to SkyCity Casino and Queen Street Shopping District.
Queen Street Shopping District - 6 min walk - 0.6 km
Auckland Town Hall - 6 min walk - 0.6 km
Sky Tower - 7 min walk - 0.6 km
SkyCity Casino - 7 min walk - 0.6 km
University of Auckland - 10 min walk - 0.9 km
Getting around
Auckland Intl. Airport (AKL) - 23 min drive
Auckland Remuera Station - 5 min drive
Auckland Britomart Station - 18 min walk
Auckland Grafton Station - 29 min walk
Gaunt Street Tram Stop - 12 min walk
Daldy Street Tram Stop - 15 min walk
Halsey Street Tram Stop - 16 min walk
Restaurants
Ember - 4 min walk
Rude Boy Deli & Eatery - 5 min walk
The Albion Hotel - 5 min walk
Katsura Japanese Cuisine - 4 min walk
East - 4 min walk
About this property
Quest On Nelson
When you stay at Quest On Nelson, you'll be in a great location, within just a 10-minute walk of SkyCity Casino and Sky Tower. After splashing around at the indoor pool, you can unwind with a drink at the bar/lounge. A fitness center and a garden are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Public transportation is just a short walk: Gaunt Street Tram Stop is 12 minutes and Daldy Street Tram Stop is 15 minutes.
At a glance
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Property size
47 apartments
Arranged over 9 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
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Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7 AM - 7 PM) and Saturday - Sunday (9 AM - 5 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.
This property will place a credit card authorization for 1 night for any bookings where payment for the stay will be made on site instead of at the time of booking.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
PETS
Pets
Pets not allowed
WIFI
Internet
WiFi in public areas*
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
VPN_KEY
Other information
Smoke-free property
Property amenities
Pool/Spa
Indoor pool
Internet
Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
On site car rental
Family friendly
Cribs (infant beds): NZD 15.0 per day
Children stay free (see details)
Babysitting services
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Dishwasher
Electric kettle
Free tea bags/instant coffee
Toaster
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee daily 7 AM–11 AM: NZD 15 for adults and NZD 15 for children
1 bar
Room service available
Bedrooms
Pillow top mattress
Rollaway/extra beds: NZD 40.0 per day
Bathrooms
Shower/tub combination
Hair dryer
Towels provided
Designer toiletries
Living spaces
Sitting area
Entertainment
32-inch LCD TV with premium channels
DVD player
Outdoor areas
Garden
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Comfort
Fan
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
Daily housekeeping
Local maps
Guidebooks/recommendations
Iron/ironing board
Phone
Luggage storage
Safe at front desk
Free newspapers
Location highlights
Near a train station
In the business district
In the city center
In the entertainment district
Near outlet shopping
Things to do
Fitness center
Indoor pool access nearby
Fitness facilities nearby (free access)
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
47 rooms
9 floors
Fees & policies
Optional extras
WiFi is available in public areas for an extra charge
Continental breakfast is offered for an extra charge of approximately NZD 15 for adults and NZD 15 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 percent
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for NZD 15.0 per day
Rollaway beds are available for NZD 40.0 per day
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For the One Bedroom Apartment and the Harbour View One Bedroom, the room rates are for 2 people.
Also known as
Apartments Nelson
Quest Nelson
Quest Nelson Serviced
Quest Nelson Serviced Apartments
Quest Nelson Serviced Apartments Auckland
Quest Nelson Serviced Auckland
Quest On Nelson Serviced Apartments Auckland, New Zealand
Quest On Nelson Serviced Apartments Hotel Auckland Central
Apollo Hotel Auckland
Apollo Auckland
Apollo Hotel Auckland New Zealand
Apollo on Nelson
Quest On Nelson Auckland
Quest On Nelson Aparthotel
Quest On Nelson Aparthotel Auckland
Frequently asked questions
Does Quest On Nelson offer free cancellation for a full refund?
Yes, Quest On Nelson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quest On Nelson?
Yes, there's an indoor pool.
Are pets allowed at Quest On Nelson?
Sorry, pets aren't allowed.
Is parking offered on site at Quest On Nelson?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Quest On Nelson?
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Quest On Nelson and nearby?
Quest On Nelson has an indoor pool and a fitness center, as well as a garden and access to a nearby indoor pool.
Does Quest On Nelson have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
What's the area around Quest On Nelson like?
Quest On Nelson is in Auckland Central Business District, a short 7-minute walk from SkyCity Casino and 8 minutes' walk from Sky Tower.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
7.4
Location
8.0
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 17, 2020
The Apollo on Nelson
The Apollo is extremely well positioned ,we had views of the harbour bridge from the balcony and the Sky Tower from the bedroom. Fantastic! The apartment itself was well laid out and immaculate, very spacious. Check in was efficient and the staff were very pleasant and helpful ,especially when we checked out and required a taxi. Would highly recommend this hotel /serviced apartments to anyone staying in Auckland.
Amanda
Amanda, 2-night trip
Verified
6/10 Good
Feb 23, 2020
Disappointed not like pictures
Bed was comfortable. Shower had geout mould that was able to be removed easily. There were cracks in the lining of bath edges and the cupboards in bathroom and kitchen had residue from goodness knows what but it came off easy with a tissue. Plenty of extras but i wouldnt stay again
Hannah
Hannah, 1-night trip
Verified
10/10 Exceptional
Feb 22, 2020
The room was lovely, tidy and clean. My only real complaint would be that only a small amount of milk was supplied in the fridge, 6x15ml pottles, i could barely make 2 coffees. Other than that it was great!
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jan 17, 2020
It is not a 24 hour desk and so when you come in on an early flight there is nonwhere to stash your bags until checknin. That said. Agmed, the manager was incredibly flexible and once the desk openes got us right into our room. So the issue is small and a nicety. The apartment has a fantastic view and central to everything. If parking is required it is fair and located underground. Fantastic spot.
Steve
Steve, 2-night trip
Verified
6/10 Good
Jan 4, 2020
Ok stay, but great friendly service
Check in was awful, no one was there as it was past business hours. The intercom to check in went in and out and was difficult to understand the agent in the other end. There is no parking, making check in even more difficult, not even a single temporary spot. You are literally at the mercy of the road and other drivers. After checking in, we received a key with a key card, where we were able to finally drive into a small parking garage (though we did not park overnight).
The hotel had issues with the room we booked, so they ended up giving us a different room which was not as expected. However, the agent on call was extremely nice and provided accommodations to make up for the loss.
The view is pretty good from the hotel (you can see the skytower from the balcony). And it's a quick (kind of lengthy) walk from the viaduct.
Verified traveler
1-night trip
Verified
8/10 Very good
Dec 31, 2019
Good, near the city centre. Overlooking the harbour (farther than the picture shows).
Fitri
Fitri, 2-night trip
Verified
6/10 Good
Nov 11, 2019
Old and a bit run down , single glazing - quite noisy from traffic
Really Cozy perfect size close to restaurants lovely customer service not enough bedding was a little bit cold but all in all had a lovely stay
Verified traveler
1-night trip
Verified
8/10 Very good
Sep 5, 2019
Good basecamp for exploring Auckland
A very convenient centtrally located base for exploring Auckland, a couple of blocks from the Sky Tower and a 15-minute walk to the quays. In what has become a very expensive country, a serviced apartment is a well-priced practical alternativei to over-priced full-service hotels. Our apartment at the Apollo was spacious, clean and very comfortable. The only negatives were
(1) bed is double (4'6") not queen size (5') and
(2) WiFi quality was variable - they have a number of networks and I often lost a connection and had to try one of their other lines. This needs upgrading.
All else was very satisfactory. Reception staff helpful when asking for advice.
V
V, 4-night trip
Verified
6/10 Good
Sep 4, 2019
ドアのロックがかけづらかった。
Verified traveler
1-night trip
Verified
10/10 Exceptional
Sep 1, 2019
All is perfect but there is too noise about the windows
Verified traveler
5-night trip
Verified
8/10 Very good
Aug 8, 2019
The situation is the apartment is perfect but to noisy.
Verified traveler
1-night trip
Verified
8/10 Very good
Jun 9, 2019
It had a kitchen... serviced daily.... close to amenities
Didnt like the fact I was charged $30 a day for parking.
Verified traveler
2-night trip
Verified
6/10 Good
May 14, 2019
Was a nice place to stay although very noisy because of the traffic and construction but only double glazing would sort that out.
Didn’t expect an extra fee of $30.00 a day for car parking. Be upfront and let the customer about all fees when booking. No plugs for bathroom or kitchen sinks.
Verified traveler
3-night trip
Verified
4/10 Fair
Apr 2, 2019
One of our staff stayed and was disappointed to find that there was no air conditioning in the room?
Verified traveler
2-night trip
Verified
8/10 Very good
Mar 23, 2019
Good value for money and close to CBD. We were happy but the traffic on Nelson Street was a bit noisy throughout the night. Good bed made a difference though. Good shower and bathroom. We were happy there.
Peter
Peter, 1-night trip
Verified
6/10 Good
Mar 19, 2019
The property was generally good value but didn’t have air con and was very noisy in the morning from the traffic.
Dean
Dean, 1-night trip
Verified
8/10 Very good
Mar 10, 2019
Spacious room of certain era but well kept. Comfy bed. Lots of windows and great views of the bridge.
Verified traveler
1-night trip
Verified
6/10 Good
Feb 24, 2019
Not in great condition, and they had not catered to there being 3 Adults as booked. Definitely overpriced considering.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 19, 2019
Reception/Manager easy to deal with.
Continental breakfast in room.
Verified traveler
3-night trip
Verified
8/10 Very good
Feb 17, 2019
The man we dealt with at reception was incredibly helpful to us when we missed our ferry & couldn't pick our bags up in time. So grateful that he was so accomodating & helped us out.
Verified traveler
1-night trip
Verified
8/10 Very good
Feb 1, 2019
hi, good but very noisy on the night ,
the oven does not work and too much ants on the table
thanks