1) difficulty to secure a quiet room with a clear confirmation before the arrival whereas sufficient information were available at this time.
2) the hotel accepted a very late checking of a group of people at 1:15 am. They stayed in the corridor, struggling to enter into the room with all their suitcases. They woke me up with the noise and had to step in to say STOP.
3) 1 or 2 m2 are missing
to feel confortable in these tiny rooms. I didn't know where to store my suitcase.
4) wall plug fixation with screw to fix the shower column = broken!?
5) you can provide a small bottle of water every day. It won't decrease substantially your profit.
Denis
Denis,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 30 日
Prison cell size rooms
Although the hotel is clean and brand new and the staff is friendly, the rooms are minuscule and claustrophobic. I could not unpack becase there was literally nowhere to hang my clothes. Although this may well be the standard in Madrid, next time I'll try my luck at another hotel. I see no reason to come back here.
Daniel
Daniel,9 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Zhuoxian
Zhuoxian,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 26 日
One week, one box to sleep in.
I can say that the custodial staff on our floor was amazing. She was friendly and meticulous with her work. However though small spaces are not an issue for me this place is truly too small for a standard room. You have no privacy in the washroom and can barely move in the room if you and your partner are average size (height and weight 😊)
The most disappointing part is the bed and the cockroach we found on day four.
Location is great but I would say this is a one and done. Even if I was in Madrid for a single day stay, I would choose any other place for the price.
真实旅客
6 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
claudio carvalho
claudio carvalho,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Javier
Javier,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Arda
Arda,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 13 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Habitación pequeña pero muy confortable
Cama muy cómoda, muy limpia, pequeña pero confortable.
Buena ducha.
Raquel
Raquel,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Otima decoracao no quarto, tem um bom lobby onde é possivel trabalhar remoto.
Victor
Victor,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Welkom
Met name de vriendelijke mensen bij de receptie geven jet gevoel welkom te zijn.
Rob
Rob,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 19 日
Félix
Félix,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 6 日
Pernille
Pernille,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 5 日
Hotel muy céntrico, empleados muy serviciales
Jessica
Jessica,6 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
angela
angela,5 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 22 日
Not recommended.
Very small smelly room with a strong odor of sewer.
I don't know how they managed to get a license for a 4 star hotel. Definitely not a 4 star hotel. Must be a 3 star at its best. I had paid for 9 nights. Had to leave after 2 nights. Ended up costing me more than $600 a night, while much better 4 star hotels like Hotel Riu,. and Hotel Princesa in the same area cost only about $200 a night.
Hamid
Hamid,9 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 20 日
Signe Bredholt
Signe Bredholt,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Jederzeit wieder
Schönes Hotel mit sehr nettem Personal. Toller Check-In 3 Stunden vor üblicher Zeit. MA am Empfang super nett. Zimmer sehr schön und sauber. Die Lage ist hervorragend um alles zu Fuß zu sehen. Wenige Minuten zum Palast. Direkt an der schönen GranVia.
Sabine
Sabine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Recomendable
Situado muy cerca de Gran via. Habitación pequeña, pero con todo lo esencial y con una cama muy comoda. Repetiria
Javier
Javier,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 14 日
Bill Arens Charlie
Bill Arens Charlie,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
Marina M
Marina M,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 8 日
Muy acogedor
Frank
Frank,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 2 日
Great location!
The hotel’s in a great location, perfect to get around the city! Room has everything you need! My only wish would have been if they offered breakfast. Not sure if the restaurant was even functioning, but regardless they have a cute cafe with various pastries. Also lots of cafes around the area to go for breakfast. Also very conveniently connected via the Metro. Overall it was a nice stay for an extended weekend trip.