The hotel lists as waterfront and lake view. There is no lake view and it’s a block from the lake. The staff is not friendly. My daughter broke her foot and they seemed put out when we asked for ice. After we checked out, they told us that there was another room under my name that I had to pay for, which we did not stay in. Very strange. Then, as I’m loading my daughter with the broken foot into the van with my 2 grandchildren not only did they not ask if I needed help but just wanted to know if I could hurry up and leave as they needed my parking space. It was at this time that they asked me to pay for a room I didn’t stay in. Would not recommend. Though the restaurant, The Grill, was wonderful!