Hotel space is lovely, however large groups of Spanish arrive at the weekends with 30+ children in the same group. Roof top pool only open in July and August, the noise and the way the pool area was taken over ruined the stay
LISA
LISA,8 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 3 日
Me ha faltado a título personal más profesionalidad en el personal del restaurante. La atención en especial de una camarera, dejaba mucho que desear…no me trasmiten ni ilusión ni motivación por el trabajo que desempeñan.
Por otro lado, en el Spa, en el departamento de tratamientos de belleza y masajes, la chica que me atendió fue todo lo contrario. Profesional, eficiente, eficaz y muy motivada. Si no recuerdo mal, se llama Lidia. Gracias por tu trato!
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Absolutely brilliant hotel staff really helpful everything you require pool areas stunning rooftop pool with stunning views
David
David,10 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
Benidorm Trip Mid May
Great hotel, friendly helpful staff, Maid staff also very helpful and flexible with room cleans, good selection of pools although rooftop pool was closed so never got a chance to see roof area, Breakfast was probably the best I've had for a larger hotel
Good bus links right outside front of hotel for cheap travels into central Benidorm or Altea.
Only negative comment i could provide is the air conditioning unit on the roof is very noisy and lasts fir approx 10mins everytime it switches on, apart from that I would definitely stay here again and probably will, alot of more expensive hotels come no where close to this one.
Stephen
Stephen,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Excellent with families
Asim
Asim,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Great facilities, would recommend
Stayed there lots of times with my wife and with the lads always had a great time. Staff very welcoming and helpful as always. Great facilities, would recommend.
Carl
Carl,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Todo excelente repetiremos por mas dias
Fernando
Fernando,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Houssam
Houssam,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Buen hotel
Ana Paula
Ana Paula,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 1 日
Schönes Hotel am Rand von Benidorm.In der Vorsaison ruhig. Leider ist das Restaurant sehr steril und ungemütlich. Kantinencharakter. Schade bei einem 4 Sterne Hotel.
Annegret
Annegret,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 30 日
Nice stay!
Nice hotel. Could do with being modernised especially the bedrooms. Pool areas looks nice and lots of pools to choose from.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
gunn ritha
gunn ritha,7 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
alison
alison,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 2 日
Winter stay
+ good price
+ good breakfast
+nice playground for kids
+nice poolarea
- beds are very firm, like sleeping on the floor
-we are here in January and the rooms were extremely hot. Hard to time sleep even with no clothes on
-they sit not open the pool/game room until 10:00 and the playground at 11:00 so there was nothing to do with the kids in the morning
Jannie
Jannie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 24 日
cena desastrosa
un hotel muy bueno limpio buen spa bueno desayuno habitación cómoda pero cena de bufet desastrosa carne de muy mala calidad albóndigas muy salados gamba casi crudas......
Hemos tenido que reclamar 2 veces en 2 dias para arreglar el dispensador del baño que estaba roto.
lastima porque el hotel es muy bueno
jean marc
jean marc,3 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 7 日
Carl
Carl,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 4 日
Alberto
Alberto,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 11 月 17 日
Warren
Warren,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 10 月 25 日
Poor experience
The hotel is run down in places. The indoor pool area was run down and dirty. The outdoor pool could essentially not be used as it was so cold. The same applies to the children’s pool.
The reception staff were unhelpful and said one thing to us about what meals we were entitled to and then changed their mind the following day, meaning we missed out on one of our included meals.
Overall, the hotel is nowhere near a 4*.